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Old May 31st, 2013, 10:41 AM   #1 (permalink)
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Default internet problem GS4

So basically my 4G is not working at all.. i can use only wi-fi. i've tried setting to default the APN settings (even tho i didn't change anything), i turned the Data Network mode - On and i'm not sure what to do now.. I don't have any "battery saving" apps ( i read that they might cause this kind of problem)..
i'm lost guys, any help is appreciated

tnx

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Old May 31st, 2013, 11:10 AM   #2 (permalink)
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Originally Posted by damazz View Post
So basically my 4G is not working at all.. i can use only wi-fi. i've tried setting to default the APN settings (even tho i didn't change anything), i turned the Data Network mode - On and i'm not sure what to do now.. I don't have any "battery saving" apps ( i read that they might cause this kind of problem)..
i'm lost guys, any help is appreciated

tnx
Did this happen since you got the phone or did it just all of a sudden stop working? I had this issue when I first got my phone, but what it was, was t-mobile didnt even have me on a data plan for some odd reason.
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Old May 31st, 2013, 11:48 AM   #3 (permalink)
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So basically my 4G is not working at all.. i can use only wi-fi. i've tried setting to default the APN settings (even tho i didn't change anything), i turned the Data Network mode - On and i'm not sure what to do now.. I don't have any "battery saving" apps ( i read that they might cause this kind of problem)..
i'm lost guys, any help is appreciated

tnx
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Did this happen since you got the phone or did it just all of a sudden stop working? I had this issue when I first got my phone, but what it was, was t-mobile didnt even have me on a data plan for some odd reason.

Welcome to the forum damazz.

I had the same problem like sincarafan described even though I signed up for unlimited data plan when I bought the phone. If you haven't signed up at myt-mobile.com do that and check your services to see if you have a data plan. If I remember right I got a notification on my phone that I didn't have a data plan. I don't know if they have some kind of problem or its a tactic trying to get you to upgrade even more.
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Old May 31st, 2013, 01:12 PM   #4 (permalink)
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Atma, did they have you in their system as having a Blackberry instead of the Gs4 to? They did with me. lol
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Old May 31st, 2013, 01:14 PM   #5 (permalink)
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Atma, did they have you in their system as having a Blackberry instead of the Gs4 to? They did with me. lol

No, not that I remember. If they had I think I would have cancelled my account.
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