Go Back   Android Forums > Android Phones > Samsung Galaxy S4

Like Tree1Likes
  • 1 Post By jzebrahockey

test: Reply
 
LinkBack Thread Tools
Old May 31st, 2013, 03:10 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: May 2011
Location: Kentucky
Posts: 5
 
Device(s): SCH-I545
Carrier: Verizon

Thanks: 2
Thanked 0 Times in 0 Posts
Default Mysterious Broken Piece

I went to charge my phone yesterday and the charging port felt strange. I remove the plug and a piece falls out. The plug still fits snugly, the phone still charges and is able to transfer data via USB. I tried to stream video from it using a friend's micro to HDMI plug. That, would not work. It wouldn't even charge. I'm assuming that the piece was necessary to stream video, however I don't know if his equipment was functioning properly with mine. The piece is roughly a square centimeter--perhaps a bit smaller. Any ideas?

See attached picture.
Attached Images
File Type: jpg IMG_4403.JPG (149.8 KB, 62 views)

Advertisements
Langzaiguy is offline  
Reply With Quote
sponsored links
Old May 31st, 2013, 03:24 PM   #2 (permalink)
Member
 
jzebrahockey's Avatar
 
Join Date: Jun 2011
Location: La Habra, CA
Gender: Male
Posts: 337
 
Device(s): Samsung Galaxy S4 Samsung Galaxy Note 10.1
Carrier: Sprint

Thanks: 173
Thanked 109 Times in 70 Posts
Default

I would take it back to the store you got it from and get a replacement phone. Do it sooner than later. Not sure what that piece is for but if it came from your phone it was there for a reason.
lotus49 likes this.
jzebrahockey is offline  
Reply With Quote
The Following User Says Thank You to jzebrahockey For This Useful Post:
Langzaiguy (June 1st, 2013)
Old May 31st, 2013, 10:40 PM   #3 (permalink)
Junior Member
 
Join Date: Feb 2010
Location: Nashvegas, TN
Posts: 36
 
Device(s): Samsung GS3 - Verizon
Carrier: Not Provided

Thanks: 7
Thanked 6 Times in 6 Posts
Default

I would agree on swapping it out if a piece fell out of it, but I also wanted to mention that the S3 wouldn't do MicroSD to HDMI without the Samsung proprietary adapter, so the S4 may be the same...
bulla16 is offline  
Reply With Quote
Old June 1st, 2013, 03:08 AM   #4 (permalink)
Senior Member
 
lotus49's Avatar
 
Join Date: May 2011
Location: Yorkshire
Gender: Male
Posts: 1,472
 
Device(s): Samsung Galaxy S4, Motorola Xoom (wi-fi), Samsung Galaxy Note 10.1 2014
Carrier: Three

Thanks: 69
Thanked 216 Times in 181 Posts
Default

Quote:
Originally Posted by bulla16 View Post
I would agree on swapping it out if a piece fell out of it, but I also wanted to mention that the S3 wouldn't do MicroSD to HDMI without the Samsung proprietary adapter, so the S4 may be the same...
It is. You need the proprietary 11 pin Samsung MHL adapter.

I'd definitely take it back though. They don't put superfluous bits in. If something fell out, it shouldn't have.
lotus49 is offline  
Reply With Quote
The Following User Says Thank You to lotus49 For This Useful Post:
Langzaiguy (June 1st, 2013)
Old June 1st, 2013, 03:30 AM   #5 (permalink)
Member
 
Join Date: Apr 2011
Location: San Bernardino CA
Gender: Male
Posts: 150
 
Device(s): Samsung S3
Carrier: MetroPCS

Thanks: 5
Thanked 18 Times in 14 Posts
Default

came off your speaker on the bottom portion of your phone on the back
fatalfury is offline  
Reply With Quote
Old June 1st, 2013, 07:20 AM   #6 (permalink)
New Member
Thread Author (OP)
 
Join Date: May 2011
Location: Kentucky
Posts: 5
 
Device(s): SCH-I545
Carrier: Verizon

Thanks: 2
Thanked 0 Times in 0 Posts
Default

I checked, and the speaker is intact. I'll take it in today and see if they can test it. Strange that the plug still fits snugly.
Langzaiguy is offline  
Reply With Quote
Old June 1st, 2013, 08:41 AM   #7 (permalink)
BzB
Senior Member
 
Join Date: Oct 2009
Posts: 521
 
Device(s): Galaxy S4
Carrier: Verizon

Thanks: 8
Thanked 106 Times in 65 Posts
Default

looks like the speaker cover to me too. won't affect the operation of the speaker.
BzB is offline  
Reply With Quote
Old June 1st, 2013, 11:41 AM   #8 (permalink)
New Member
Thread Author (OP)
 
Join Date: May 2011
Location: Kentucky
Posts: 5
 
Device(s): SCH-I545
Carrier: Verizon

Thanks: 2
Thanked 0 Times in 0 Posts
Default

Well I took it in to my local Verizon store. They compared my S4 with one of theirs and they diagnosed the problem as a broken guide. They said that I could send it in to verizonwireless.com (where I bought it) to get a new one. Or, wait and try out the HDMI video. They said the S4 had a one year warranty that does not cover water damage or dropping and that this would be covered.

I think what I may do is wait until the next MHL/HDMI converter comes out for the S4, presumably next month, and test it out.
Langzaiguy is offline  
Reply With Quote
Reply

Samsung Galaxy S4
Current Rating:
Rate this Phone:

The all-new Samsung Galaxy S4 is all but guaranteed to be the next top-selling device. The new device is dubbed the "Life Companion" due to its intuitive features. The Galaxy S4 sports a 5-inch 1080p Super AMOLED display, an awesome 13 MP... Read More



Go Back   Android Forums > Android Phones > Samsung Galaxy S4
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:01 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.