Go Back   Android Forums > Android Phones > Samsung Galaxy S4

test: Reply
 
LinkBack Thread Tools
Old June 4th, 2013, 10:41 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Gripenfelter's Avatar
 
Join Date: May 2013
Location: Winnipeg, Mb
Gender: Male
Posts: 12
 
Device(s): Samsung Galaxy S4
Carrier: Rogers

Thanks: 0
Thanked 0 Times in 0 Posts
Default Can't drag and drop files from PC to phone

What am I doing wrong here?

Rooted S4.

64 GB (empty) SD card.

Everytime I go to drag and drop video files it says Windows Explorer has stopped working. Running Windows 7.

Advertisements
Gripenfelter is offline  
Reply With Quote
sponsored links
Old June 4th, 2013, 10:42 AM   #2 (permalink)
Member
 
Join Date: Feb 2013
Location: Port Richey, FL
Gender: Male
Posts: 195
 
Device(s): Samsung Galaxy S4
Carrier: T-Mobile

Thanks: 12
Thanked 23 Times in 19 Posts
Default

Sounds like a driver issue to me. I cant even open my phone on windows. I have to use Kies.
sincarafan is offline  
Reply With Quote
Old June 4th, 2013, 01:04 PM   #3 (permalink)
Member
 
Join Date: Jul 2011
Posts: 154
 
Device(s):
Carrier: Not Provided

Thanks: 10
Thanked 11 Times in 9 Posts
Default

@sincarfen make sure you use a samsung cable. For some reason a standard micro USB cable oesnt allow it to conect.
oleb84 is offline  
Reply With Quote
Old June 4th, 2013, 01:09 PM   #4 (permalink)
Senior Member
 
Atma's Avatar
 
Join Date: Dec 2011
Location: North Carolina
Gender: Male
Posts: 6,070
 
Device(s): Samsung Galaxy S4, Samsung Galaxy S2; Nexus 10
Carrier: T-Mobile

Thanks: 3,427
Thanked 2,907 Times in 1,852 Posts
Default

Quote:
Originally Posted by Gripenfelter View Post
What am I doing wrong here?

Rooted S4.

64 GB (empty) SD card.

Everytime I go to drag and drop video files it says Windows Explorer has stopped working. Running Windows 7.
Is your sd card formatted? Can you copy other files to it?


Quote:
Originally Posted by sincarafan View Post
Sounds like a driver issue to me. I cant even open my phone on windows. I have to use Kies.
Do you have Samsung drivers installed?
__________________
Helpful FAQ's, Site Rules/Guidelines
Atma is offline  
Reply With Quote
Old June 4th, 2013, 01:21 PM   #5 (permalink)
Senior Member
 
sntaylor's Avatar
 
Join Date: Jan 2012
Location: Ayrshire, scotland
Posts: 1,570
 
Device(s): S2 Rooted, Nexus 7 (Shared So Stock) Galaxy W(Fiancees)
Carrier: Not Provided

Thanks: 510
Thanked 393 Times in 307 Posts
Default

Are you running any custom Roms?
sntaylor is offline  
Reply With Quote
Old June 4th, 2013, 04:52 PM   #6 (permalink)
Member
 
Join Date: Feb 2013
Location: Port Richey, FL
Gender: Male
Posts: 195
 
Device(s): Samsung Galaxy S4
Carrier: T-Mobile

Thanks: 12
Thanked 23 Times in 19 Posts
Default

Oleb84 I do use the oem cable. All drivers load fine but the phone and its folders never show up anywhere. Thats why I just use kies.
sincarafan is offline  
Reply With Quote
Old June 4th, 2013, 06:27 PM   #7 (permalink)
New Member
Thread Author (OP)
 
Gripenfelter's Avatar
 
Join Date: May 2013
Location: Winnipeg, Mb
Gender: Male
Posts: 12
 
Device(s): Samsung Galaxy S4
Carrier: Rogers

Thanks: 0
Thanked 0 Times in 0 Posts
Default

No custom ROMs. Using stock Samsung cable.
Gripenfelter is offline  
Reply With Quote
Old June 4th, 2013, 11:52 PM   #8 (permalink)
Member
 
shmn's Avatar
 
Join Date: Feb 2011
Location: WA State
Posts: 484
 
Device(s): Sprint HTC EVO 4G, Sprint Galaxy S4
Carrier: Sprint

Thanks: 137
Thanked 131 Times in 96 Posts
Default

Quote:
Originally Posted by oleb84 View Post
@sincarfen make sure you use a samsung cable. For some reason a standard micro USB cable oesnt allow it to conect.
I don't think this matters. I've been using standard micro-USB cables that I have laying around and they work just fine. This sounds more like a driver issue.
shmn is offline  
Reply With Quote
The Following User Says Thank You to shmn For This Useful Post:
Canesfan (June 6th, 2013)
Old June 5th, 2013, 12:32 AM   #9 (permalink)
New Member
 
Join Date: May 2013
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 2 Posts
Default

I am having the same problem. I can't get the computer to recognize the phone or my SD card. I have updated the drivers on my computer. I have not tried the stock USB cable yet as I am currently at work. I have the Verizon model if that makes a difference... and if it does I'm going to be pissed.
stevefranks is offline  
Reply With Quote
Old June 5th, 2013, 09:34 AM   #10 (permalink)
Member
 
zebug's Avatar
 
Join Date: Apr 2010
Location: Houston, Texas
Posts: 339
 
Device(s): Verizon LG G3
Carrier: Verizon

Thanks: 139
Thanked 190 Times in 97 Posts
Default

Quote:
Originally Posted by shmn View Post
I don't think this matters. I've been using standard micro-USB cables that I have laying around and they work just fine. This sounds more like a driver issue.
Completely agree, I think its a driver issue. I have a verizon GS4, stock, and have been able to use any USB cable plug it into 2 different computers and simply turn my phone into a giant thumb drive. I do not have an SD card though, so just using phones internal memory.

I did have a GNex before and recall needing to find the right drivers to install before I was able to drag and drop....maybe those drivers are working with my new GS4.
zebug is offline  
Reply With Quote
sponsored links
Old June 5th, 2013, 03:59 PM   #11 (permalink)
New Member
 
Join Date: May 2013
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 2 Posts
Default

I used the stock usb cable, at first I was having the same problem, but after a minute of sitting around doing nothing the phone finally showed up on my computer. I was able to transfer the files. Apparently the chord + waiting around like an idiot helps.
stevefranks is offline  
Reply With Quote
Old June 6th, 2013, 07:07 AM   #12 (permalink)
Senior Member
 
Join Date: Jun 2012
Location: North Carolina
Posts: 577
 
Device(s): GS4/32-i337-NC1, iP5/32-iOS7, iP5s/32-iOS7
Carrier: AT&T

Thanks: 48
Thanked 60 Times in 46 Posts
Default

I found the OEM cable to be key on my S720C Galaxy. Same for the GS4. I also use W7 and have no issues seeing the GS4 and SD card in Windows Explorer. AT&T here, not that it should matter... then again...??

Those issues can be very frustrating. Good luck.
speedlever is online now  
Reply With Quote
Old June 6th, 2013, 11:13 AM   #13 (permalink)
Member
 
Join Date: Jun 2010
Location: Iowa
Posts: 163
 
Device(s): Galaxy S4, Incredible (retired)
Carrier: Verizon

Thanks: 4
Thanked 5 Times in 4 Posts
Default

Why would the cable matter? I just tried whatever micro usb cable I had lying around and it worked. And it wasn't Samsung or Monster or anything fancy . . .
Nick The Great is offline  
Reply With Quote
Old June 6th, 2013, 08:36 PM   #14 (permalink)
Senior Member
 
Join Date: Jun 2012
Location: North Carolina
Posts: 577
 
Device(s): GS4/32-i337-NC1, iP5/32-iOS7, iP5s/32-iOS7
Carrier: AT&T

Thanks: 48
Thanked 60 Times in 46 Posts
Default

You tell me. Some cables won't pass data but will charge just fine.
speedlever is online now  
Reply With Quote
Old June 7th, 2013, 10:14 AM   #15 (permalink)
Junior Member
 
Join Date: Dec 2011
Posts: 38
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 3 Times in 2 Posts
Default

i think the real issue here is that (as far as i can tell) the phone will not allow the sdcard to be mounted as mass storage. i used this feature all the time on my droids and really miss it.
zalex is offline  
Reply With Quote
Old June 7th, 2013, 11:05 AM   #16 (permalink)
Junior Member
 
Join Date: Oct 2011
Posts: 24
 
Device(s):
Carrier: Not Provided

Thanks: 3
Thanked 1 Time in 1 Post
Default

I have a stock Verizon S4 with a 32GB Class 6 Samsung SD card. I just plug into my Windows 7 PC, set the phone's USB mode to be recognized as a media device, and I can see both the SD card and internal storage in Windows Explorer. Have transferred tons of files with no problems
janx218 is offline  
Reply With Quote
Old June 7th, 2013, 12:52 PM   #17 (permalink)
Member
 
Join Date: Jun 2010
Location: Iowa
Posts: 163
 
Device(s): Galaxy S4, Incredible (retired)
Carrier: Verizon

Thanks: 4
Thanked 5 Times in 4 Posts
Default

Quote:
Originally Posted by janx218 View Post
I have a stock Verizon S4 with a 32GB Class 6 Samsung SD card. I just plug into my Windows 7 PC, set the phone's USB mode to be recognized as a media device, and I can see both the SD card and internal storage in Windows Explorer. Have transferred tons of files with no problems
Same here. My Incredible would let me call it "mass storage" but this seems to be working fine here
Nick The Great is offline  
Reply With Quote
Old June 7th, 2013, 02:22 PM   #18 (permalink)
Junior Member
 
Join Date: Dec 2011
Posts: 38
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 3 Times in 2 Posts
Default

yes, the same is true for me but it's painstakingly slow compared to the performance i had mounting as mass storage on my shitty droids.
zalex is offline  
Reply With Quote
Old June 8th, 2013, 10:38 PM   #19 (permalink)
Senior Member
 
Join Date: Jun 2010
Posts: 761
 
Device(s):
Carrier: Not Provided

Thanks: 20
Thanked 101 Times in 78 Posts
Default

Quote:
Originally Posted by stevefranks View Post
I am having the same problem. I can't get the computer to recognize the phone or my SD card. I have updated the drivers on my computer. I have not tried the stock USB cable yet as I am currently at work. I have the Verizon model if that makes a difference... and if it does I'm going to be pissed.
I plugged my vzw S4 into my mac and it worked fine. Also into a win7 laptop.
__________________
"alot" is not a word.

Quote:
Originally Posted by richb82
Some of you (<deleted> and the OP) are ridiculous. jrmckins is not.
jrmckins is offline  
Reply With Quote
Old June 9th, 2013, 01:38 AM   #20 (permalink)
Member
 
Join Date: Mar 2010
Posts: 197
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 28 Times in 23 Posts
Default

If your computer does not see your phone you have a driver issue. What works for most people is to install the latest version of kies. Once it is installed tell it to check for updates. Many times an update is available even though you downloaded the latest version off Samsung's site. Once you have done that plug the phone in and let it identify it. It may tell you it had installed drivers, Windows may also give you a pop up saying that as well. They lie. Go into the options and tell it to install the drivers for your device anyways. It will usually work after that.
crabman is offline  
Reply With Quote
sponsored links
Old June 9th, 2013, 10:51 AM   #21 (permalink)
Member
 
shmn's Avatar
 
Join Date: Feb 2011
Location: WA State
Posts: 484
 
Device(s): Sprint HTC EVO 4G, Sprint Galaxy S4
Carrier: Sprint

Thanks: 137
Thanked 131 Times in 96 Posts
Default

Another option if you don't want to go the Kies route is to use ES File Explorer and then use the LAN page to access your computer over your wireless network. Of course, your computer has to be set up for networking.

If I want to transfer files to or from my computer, I don't have to use a cable and I can keep my lazy butt on the couch and transfer is very quick and easy.
shmn is offline  
Reply With Quote
Old June 9th, 2013, 11:07 AM   #22 (permalink)
Senior Member
 
trparky's Avatar
 
Join Date: Jun 2011
Location: Cleveland, Ohio, United States
Posts: 691
 
Device(s): Galaxy Note 3 Galaxy S4
Carrier: AT&T

Thanks: 18
Thanked 136 Times in 98 Posts
Send a message via AIM to trparky Send a message via MSN to trparky
Default

Are you guys running Windows XP?
__________________
Tom
trparky is offline  
Reply With Quote
Old June 10th, 2014, 01:03 PM   #23 (permalink)
New Member
 
Join Date: Jun 2014
Location: USA
Gender: Male
Posts: 1
 
Device(s): Samsung Galaxy s3
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Gripenfelter View Post
What am I doing wrong here?

Rooted S4.

64 GB (empty) SD card.

Everytime I go to drag and drop video files it says Windows Explorer has stopped working. Running Windows 7.
Try switching USB ports. This work for me when I had the same issue.

Windows 7
Developer Options - USB Debugging was enabled
madplow360 is offline  
Reply With Quote
Reply

Samsung Galaxy S4
Current Rating:
Rate this Phone:

The all-new Samsung Galaxy S4 is all but guaranteed to be the next top-selling device. The new device is dubbed the "Life Companion" due to its intuitive features. The Galaxy S4 sports a 5-inch 1080p Super AMOLED display, an awesome 13 MP... Read More



Go Back   Android Forums > Android Phones > Samsung Galaxy S4
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:14 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.