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Old June 7th, 2013, 07:20 AM   #1 (permalink)
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Default Story album keeps crashing

Hi ive had my samsung galaxy s4 for about a month now its a great fone but the only problem is that the story album app kerps crashing or stops working I can add pictures and when I go to create my screen goes blank and then says the story album has stopped working and closes down. How do I fix this problem please

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Old June 7th, 2013, 06:22 PM   #2 (permalink)
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Hi grimesy welcome to the forums.

I've seen other people with this problem also. The only thing I can suggest is go in settings application manager and clear cache and data from the app and see if that helps. You could also try a factory reset but I don't know if it will help any.
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Old June 8th, 2013, 07:12 AM   #3 (permalink)
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Hi thanks for the welcome. I have tried everything u said and still nothing but thanks for trying
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Old October 23rd, 2013, 07:24 AM   #4 (permalink)
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Default The fix

Go into your settings, select MORE, go to DATE & TIME, change the format to anything else. Hit the home key. Go directly back into settings and change the DATE & TIME back to what it originally was. Restart the phone.

I don't know why this works but you wont have any more issues with Story Album.
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