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Old June 24th, 2013, 05:08 AM   #1 (permalink)
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Default Failed to update software network or server error

I just tried to update and I got this message? Has any new update rolled out after 4.2.2 if so how can I get it? I dont know how to use pc kies. Need support.

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Old June 24th, 2013, 05:16 AM   #2 (permalink)
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If there is no update available OTA for your phone, then you will not get it. You can install KIES, but still, 4.2.2 is the latest firmware, so you might not get anythhing. What did you want to get?
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Old June 24th, 2013, 03:24 PM   #3 (permalink)
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If there is no update available OTA for your phone, then you will not get it. You can install KIES, but still, 4.2.2 is the latest firmware, so you might not get anythhing. What did you want to get?
I updated my phone it was 349 mb and ia still 4.2.2 I cant find anything new yet except keyboard vibration seems little different.
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Old June 24th, 2013, 10:07 PM   #4 (permalink)
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I updated my phone it was 349 mb and ia still 4.2.2 I cant find anything new yet except keyboard vibration seems little different.
Because there is no newer Android than 4.2.2. You have the newest version, so what do you expect? There might be bugfix updates, but they will not give you newer Android.
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Old June 25th, 2013, 04:12 AM   #5 (permalink)
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I bought new s4 it was working fine and auto updating it self but yesterday my friend got this new update but I didnt so I tried to update it by going in software update and it said your device is modified and no updates are avaliable...its not rooted or anything....confused need help..!!!
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Old June 25th, 2013, 04:53 AM   #6 (permalink)
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I bought new s4 it was working fine and auto updating it self but yesterday my friend got this new update but I didnt so I tried to update it by going in software update and it said your device is modified and no updates are avaliable...its not rooted or anything....confused need help..!!!
Reboot and try again.

Go into Settings>More>About device and let us know what it says at the very bottom (SELinux status) and More>About device>Status>Device status.
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Old June 25th, 2013, 01:10 PM   #7 (permalink)
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SELinux status> permissive
Device status> custom
I9500
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Old June 25th, 2013, 01:14 PM   #8 (permalink)
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I have tried everything like removing battery..removing sd card..rebooting ..tried to update it with kies it says your device is not recognisable by pc... its very irritating.....HELP!!
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Old June 25th, 2013, 10:22 PM   #9 (permalink)
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Where did you get the phone? It seems to be rooted and that is the reason you cannot get OTA.
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Old June 26th, 2013, 03:12 AM   #10 (permalink)
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hi all,
i got my phone update yesterday 349 MB. Now i am facing lag issues, for example when i press Facebook icon it takes about 0.2 sec to open (previously no time). anyone else experiancing it?
Buging me~!
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Old June 26th, 2013, 03:24 AM   #11 (permalink)
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Where did you get the phone? It seems to be rooted and that is the reason you cannot get OTA.
Its a brand new phone and its not rooted, I even checked it with this app called "Root Checker" it says its not rooted I used to get updates all the time it just happend now after the last update I think.
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Old June 26th, 2013, 03:50 AM   #12 (permalink)
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Its a brand new phone and its not rooted, I even checked it with this app called "Root Checker" it says its not rooted I used to get updates all the time it just happend now after the last update I think.
It says custom, which means something has been done with it.
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