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Old July 11th, 2013, 10:10 PM   #1 (permalink)
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Default WatchOn app doesn't configure...

I just got my S4.

I have not been able to configure the WatchOn app.

When I try to push the "select country or region" button, it just doesn't do anything so I can't get past that screen.

What am I doing wrong?, or am I missing something else?

CADman_KS

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Last edited by CADman_KS; July 11th, 2013 at 10:14 PM.
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Old July 11th, 2013, 11:39 PM   #2 (permalink)
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Try going into applications then watchon then clear all data. Might be all that needs to be done to fix it.
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Old July 12th, 2013, 12:26 PM   #3 (permalink)
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Quote:
Originally Posted by sincarafan View Post
Try going into applications then watchon then clear all data. Might be all that needs to be done to fix it.
Thanks for the tip. I had tried that already and it didn't help.

However, I have gotten it to work partly. I uninstalled the last update, and that allowed me to get to the setup, and that part works. Now, I can't get the remote to work. Whenever I select that function, it tells me that remote codes are not available at the moment. I have tried on both WIFI and data, and neither work.

I went thru the submit bug process, but I'm not hopeful that anything will come out of that....

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Old July 13th, 2013, 09:53 AM   #4 (permalink)
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Well, I finally figured out what the deal was with the app. The problem was NOT the app. It was my firewall at home. For some reason, it was blocking Peel | Discover Personalized TV, and that was a default setting in my firewall software.

After unblocking that site, all was well!!!

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