August 10th, 2013, 02:09 AM
Join Date: Oct 2011
Location: Kuala Lumpur, Malaysia
Device(s): Galaxy S III, Galaxy S4, Note 2, Nexus 10, Galaxy Gear
Thanked 219 Times in 176 Posts
Originally Posted by PlugKnocker
Having this issue on my Samsung Galaxy S4.
When using the video camera a message comes up "Recording failed" Select OK and the camera app exits.
Anyone seeing this issue?
Haven't experienced, but came across people on other forums who did.
How long do you have this phone? Was it out the box problem? Or just started happening?
First, I would did the basic; "Clear Data". Open application manager, view ALL, find Camera app, open and press the "Clear Data" button. Test the camera.
Then I would download Nexus camera
, to verify whether it's a software or hardware problem. If you can make photos with Nexus cam, then perhaps Factory Reset could fix that. You might also try connecting to KIES and see if there are any firmware upgrades.
If the camera doesn't work after data clearing, Nexus cam test and firmware update, there is a chance your device is faulty. I would take it back and claim warranty.
Let us know what's the outcome of your tests.