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Old August 15th, 2013, 11:40 AM   #1 (permalink)
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Default need help asap!! mine phone is playing by itself

I have 2 audiobooks on a sd card in its on folder with music in another folder and twice, the book started playing by itself...help before I go get my iphone back!!

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Old August 15th, 2013, 12:17 PM   #2 (permalink)
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did you try a reboot?
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Old August 15th, 2013, 12:49 PM   #3 (permalink)
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Seriously, my guess would be your phone is connecting to a bluetooth device, and that is causing the music to start playing.
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Old August 15th, 2013, 12:58 PM   #4 (permalink)
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Barbz, what app are you using to play the audiobooks? I'd assume it's likely a problem with the app and not the audibooks or your phone.
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Old August 15th, 2013, 01:14 PM   #5 (permalink)
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Cleaned up the thread a little bit. Please stay on-topic, especially in help threads, and keep it civil please.

Any questions/concerns, please PM me.
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Old August 15th, 2013, 01:34 PM   #6 (permalink)
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thanks for the help, coming from an iphone, android is very different. sorry if I am being a bother, anyway bluetooth is off and there are 3 players on s4, es media, google play and sound player I am not sure which one was using it as it came on when I was away from my desk, someone told me poweramp is a good music player. should I delete those and install that one and a book reader?
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Old August 15th, 2013, 02:32 PM   #7 (permalink)
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Quote:
Originally Posted by barbz View Post
thanks for the help, coming from an iphone, android is very different. sorry if I am being a bother, anyway bluetooth is off and there are 3 players on s4, es media, google play and sound player I am not sure which one was using it as it came on when I was away from my desk, someone told me poweramp is a good music player. should I delete those and install that one and a book reader?
I don't know if that would fix the issue. If it's caused by the stock music player, you're unable to delete that app; since it's a system app. I did some research and have found several S4 users are experiencing the same problem.

The only thing I can suggest would be doing a factory reset. This youtube video can walk you through the process.

Samsung Galaxy S4 Factory Reset Hard Reset - YouTube
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Old August 15th, 2013, 02:48 PM   #8 (permalink)
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thank you B2, also I have had to reset my phone twice today because it wouldn't download or do anything with 4g...is this normal? thank you for your help I will do the reset when I go home tonight
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Old August 16th, 2013, 08:53 AM   #9 (permalink)
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thank you B2, also I have had to reset my phone twice today because it wouldn't download or do anything with 4g...is this normal? thank you for your help I will do the reset when I go home tonight
That all depends on coverage. Do you normally get 4G in that area? If so, you might want to take it in to AT&T. Or at least check with them, in case they were having an outage in your area. You could be having hardware issues, that are causing several problems.
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