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Old August 18th, 2013, 03:21 PM   #1 (permalink)
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Default Problem transferring contacts from Captivate to S4

Hello all, I have a Samsung Captivate (no longer activated) and a newly activated Galaxy S4.

I want to move my contacts but cannot get them transferred over. The SIM cards appear to be different sizes in the two phones, the "Samsung Smart Switch" doesn't help, and I cannot get the contacts to sync to Gmail.

From my research I have found that "Phone" contacts will not sync to gmail, and all my contacts are 'Phone' contacts, not Google contacts but I haven't been able to switch the contacts to 'Google contacts' nor put them in a Google system group.

Any help is greatly appreciated on how to accomplish this. Thanks

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Old August 18th, 2013, 03:30 PM   #2 (permalink)
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If your contacts are on Google contacts, transfer of your contacts should happen seamlessly when you activate your Google account on your S4.
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Old August 18th, 2013, 03:36 PM   #3 (permalink)
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Smitty, as I mentioned in my post, my contacts are not "Google contacts" , they are only Phone contacts, so there has been nothing 'seamless' about this task.
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Old August 18th, 2013, 10:35 PM   #4 (permalink)
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Try this and see if it works:

  1. Open the Contacts app on your device
  2. Click ‘Menu’ > Import/Export > Export to SD card
  3. Export ‘Phone’
  4. After Phone contacts have successfully been exported, click ‘Menu’ > Import/Export > Import from SD card
  5. Select ‘Google’ when prompted to ‘Create contact under account’
  6. After the import finishes, go to Settings > Accounts & Sync > Google, and Sync now (may take awhile depending on how many phone numbers were imported)
  7. Log-in to Gmail (via computer) to verify that your contacts now include the phone numbers you imported (you may need to merge or delete duplicates)
  8. Success!

I have not tried this so I don't know if it works. But it sounds promising.
How-To: Combine ‘Phone’ and ‘Google’ Contacts on Android
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