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Old August 20th, 2013, 12:09 AM   #1 (permalink)
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Default Samsung Galaxy S4 Help

Hey, I just bought a new phone (Samsung Galaxy S4) and I have no idea if there is something wrong with it or if it is normal... After I shut down my phone, I try to turn it back on with a click of a button on the power button, and it doesn't do anything.. I tried holding it down.. sometimes it works.. sometimes it doesn't. The only way I could turn it on is by pressing the power button around 5-6 times, I was wondering if that is an issue with my phone or is that normal?
Can someone tell me the proper way to turn it on?

Also another problem is, whenever I text my battery goes down pretty quickly and the back of my phone gets hot and I only get around 11 hours of life after charging it fully.

Thank you in advance

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Old August 20th, 2013, 12:20 AM   #2 (permalink)
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The power button might be a bug/glitch I suggest you return the s4 and get a new one if youre still in your warranty. If the phone gets heated up its normal it happens to all the s4.
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Old August 20th, 2013, 01:24 AM   #3 (permalink)
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oops delete please
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Last edited by Shock; August 20th, 2013 at 01:31 AM.
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Old August 20th, 2013, 01:30 AM   #4 (permalink)
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Originally Posted by AbductedCasper View Post
The power button might be a bug/glitch I suggest you return the s4 and get a new one if youre still in your warranty. If the phone gets heated up its normal it happens to all the s4.
Thank you, but uhm for a normal s4 do you press it once? or hold it down?
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Old August 20th, 2013, 06:08 AM   #5 (permalink)
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Quote:
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Thank you, but uhm for a normal s4 do you press it once? or hold it down?
I have to hold mine down for a few seconds until I feel it buzz. I think is a by-design feature to reduce the accidental turn-off/turn-on. Just a guess.
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Old August 20th, 2013, 06:25 AM   #6 (permalink)
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If by 'shut down' you mean completely powering it off, as opposed to just putting it to sleep, then yes it's normal to have to long-press the power button to turn it back on.
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Old August 21st, 2013, 09:50 AM   #7 (permalink)
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I say its normal. It takes my S4 a few seconds, from power down, holding down the power button before I feel the vibration and power up.
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Old August 21st, 2013, 11:55 AM   #8 (permalink)
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Shock,

I believe there is some confusion about your question. When you said "shut down," are you referring to actually powering the unit off or just putting it to sleep (or stand-by?)

If you are talking about starting the phone from a "power off" state (no power, no service, etc...,) then you would have to press and hold the power button until you get a vibration and then it takes a minute (or so) for the phone to get up and running.

If you are talking about "waking" the phone from its stand-by state, a single click of the power button or the home button will wake the phone up.

As for heating up, I use my phone somewhere between heavy and medium and my phone never gets hot. If yours does under just texting use, I would suggest returning it to the carrier and getting it replaced. Before doing so, you may want to do a Factory Data Reset from the recovery menu to see if that helps. When I first got my phone, I was very unimpressed (to the point of returning it for something else.) I decided to do a FDR before taking it back and it made all the difference in the world. After the FDR, everything worked properly, my batter life was much better and the issues I was experiencing all went away.

FWIW,
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