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Old September 3rd, 2013, 08:10 AM   #1 (permalink)
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On my Samsung Galaxly s4 my Message stopped showing up as preview message and also stopped putting a message number at on the message icon on the home screen what is wrong.

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Old September 3rd, 2013, 08:27 AM   #2 (permalink)
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Welcome to Android Forums. For the greatest visibility I moved your question (thread) to the area (forum) where issues with your phone are discussed.

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Old September 3rd, 2013, 08:46 AM   #3 (permalink)
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Quote:
Originally Posted by Redskins10 View Post
On my Samsung Galaxly s4 my Message stopped showing up as preview message and also stopped putting a message number at on the message icon on the home screen what is wrong.
Did you install any 3rd party messaging app or launchers ?
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Old September 3rd, 2013, 08:49 AM   #4 (permalink)
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Have you tried to reboot the phone and see if that corrects the problem?
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Old September 3rd, 2013, 09:07 AM   #5 (permalink)
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Old September 3rd, 2013, 09:08 AM   #6 (permalink)
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I turned it off and back on and it still does it.
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Old September 3rd, 2013, 09:09 AM   #7 (permalink)
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How should I reboot it?
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Old September 3rd, 2013, 09:10 AM   #8 (permalink)
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It is through AT&T if that helps.
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Old September 3rd, 2013, 09:24 AM   #9 (permalink)
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To reboot it you need to completely power down the phone and turn it back on. You can do it by pressing the power button then choosing "turn off" or you can pull the battery from the back of the phone.
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Old September 3rd, 2013, 01:31 PM   #10 (permalink)
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It still did not work. What next?
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Old September 3rd, 2013, 02:26 PM   #11 (permalink)
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You've turned preview off in message settings....
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Old September 3rd, 2013, 03:17 PM   #12 (permalink)
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Found the problem. When AT&T updated messages something went wrong so I unstalled the update and now it works great
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