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Old September 8th, 2013, 06:13 AM   #1 (permalink)
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Default Galaxy S4 color saturation on black a little white

Hi,
I've a problem with my S4, a color saturation on black, the phone shows some white traces on vertical and horizontal. All in black background the color saturation.
It's a display problem? Or should I send the phone to guarantee to reparing?
It's something like this:

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Old September 8th, 2013, 06:16 AM   #2 (permalink)
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Old September 8th, 2013, 10:28 AM   #3 (permalink)
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Looks like a problem with the screen itself or maybe the GPU? If you plan on sending it in...try a factory reset first. If that doesn't work you will now know it's a hardware problem and sending in will be your best option.
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Old September 8th, 2013, 10:36 AM   #4 (permalink)
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Tried few times the factory reset.

Saw some article talking about color saturation...
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Old September 8th, 2013, 10:37 AM   #5 (permalink)
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Quote:
Originally Posted by cgentil View Post
Saw some article talking about color saturation...
Link?
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Old September 8th, 2013, 10:56 AM   #6 (permalink)
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S4 screen/display and UI
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Old September 8th, 2013, 11:37 AM   #7 (permalink)
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I don't see what that thread about saturation has to do with your problem. You seem to have a faulty screen which has nothing do with saturation.
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Old September 8th, 2013, 02:29 PM   #8 (permalink)
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This isn't anything to do with saturation.

Saturation is when the colours are too vivid ie over-saturated. It looks to me as though you have a faulty screen. Mine does not have those lines on it and looks evenly black across the whole screen.
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Old September 9th, 2013, 06:27 PM   #9 (permalink)
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Cgentil, can i ask u what screen on ur phone this is? Bc check this out. I get this on menu screens when its actually a dark grey and not true black. Its strange bc urs is so uniform
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Old September 9th, 2013, 06:30 PM   #10 (permalink)
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Oh yeah, go into a dark room and look and the bottom of the screen. Pics dont show ut fully but im wondering if its in the same issue category
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Old September 9th, 2013, 06:36 PM   #11 (permalink)
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Check out the app in the play store called "display tester" by gombosdev. This app will show u if u have any inconsistencies in different colored screens. I have none, so this issue has me stumped as well blah
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Old September 15th, 2013, 11:21 AM   #12 (permalink)
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Mine the colour isn't uniform...
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Old September 15th, 2013, 11:23 AM   #13 (permalink)
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In my opinion, all these problem with the display are hardware problems. Exchange the phone with the manufacturer or your provider.
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Old September 15th, 2013, 11:30 AM   #14 (permalink)
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Quote:
Originally Posted by shmn View Post
In my opinion, all these problem with the display are hardware problems. Exchange the phone with the manufacturer or your provider.
If I send to guarantee they will change the piece of hardware and don't give mt new phone.
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Old September 15th, 2013, 11:35 AM   #15 (permalink)
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Quote:
Originally Posted by cgentil View Post
If I send to guarantee they will change the piece of hardware and don't give mt new phone.
I don't know what the policy is on exchanges. But generally speaking, your phone doesn't get fixed...you get a refurbished phone or a new one if refurbs are not available. That's my guess because I don't know what country you are in or where you bought the phone or what the rules are. Call and find out. Nobody here can give you a better answer than the people who will actually be doing the exchange.
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