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Old September 20th, 2013, 08:54 AM   #1 (permalink)
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Default S4 screenshot not working??

I'm a week into this phone and screenshots originally worked. I tried one today and it's a no go. I'm using the power/home buttons.

Might something have accidentally disabled? This is very frustrating. Thanks in advance.

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Old September 20th, 2013, 09:02 AM   #2 (permalink)
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There are 2 methods of capturing a screenshot, depending on your model of Galaxy S4 and firmware.

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Old September 20th, 2013, 09:08 AM   #3 (permalink)
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I saw that before posting. It's just stopped working and those hand motions are essentially a gimmick, in my opinion.
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Old September 20th, 2013, 09:12 AM   #4 (permalink)
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Have you tried rebooting your phone and seeing if it works after that?
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Old September 20th, 2013, 09:24 AM   #5 (permalink)
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I just pulled the battery for a few minutes. Nothing.

How does it just stop working? Odd...
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Old September 20th, 2013, 09:40 AM   #6 (permalink)
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Pressing both buttons brings me to a page that shows which apps are running.
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Old September 20th, 2013, 10:06 AM   #7 (permalink)
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Quote:
Originally Posted by bs872 View Post
Pressing both buttons brings me to a page that shows which apps are running.
That's what my phone does when I just hit the home button. I wonder if your power button is getting weak or if your case is interfering with hitting the power button?

BTW, I agree with you on the gimmicky comment above.
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Old October 23rd, 2013, 07:38 AM   #8 (permalink)
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I got mine working after much trial. Key is to hold both for at least 1 second.

Cheers.
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