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Old September 23rd, 2013, 07:33 PM   #1 (permalink)
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Hi sorry to bother you again but it seems I have a security policy update on my s4 but when I touch to download the update it says connecting to server then 2mins later it says update failed due to network issues. I don't understand this can anyone help me ? Please

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Old September 23rd, 2013, 07:38 PM   #2 (permalink)
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How is your signal? Data working? On WiFi?
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Old September 23rd, 2013, 07:39 PM   #3 (permalink)
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On full on my WiFi and my signal
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Old September 23rd, 2013, 07:47 PM   #4 (permalink)
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Does it give an error code # or just network issues?
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Old September 23rd, 2013, 07:49 PM   #5 (permalink)
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Just network issue
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Old September 23rd, 2013, 07:50 PM   #6 (permalink)
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Have you done any type of reset? Factory?
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Old September 23rd, 2013, 07:53 PM   #7 (permalink)
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No I haven't is there even ment to be a update ?
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Old September 23rd, 2013, 07:56 PM   #8 (permalink)
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I have checked with other sites xda developers and android central looks like your not the only one having the issue. I would contact Samsung and see if they can give you some info on it.
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Old September 23rd, 2013, 07:57 PM   #9 (permalink)
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Its probably something Samsung sent out to update something on the phone.
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Old September 23rd, 2013, 07:59 PM   #10 (permalink)
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Thank you for doing that at least I anti the only person and maybe I should there might be aiming wrong with Samsung servers
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Old September 23rd, 2013, 08:01 PM   #11 (permalink)
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Your welcome and maybe so. It happens! You can find there contact info on there website or your carrier can give it to you!
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Old September 23rd, 2013, 08:13 PM   #12 (permalink)
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Lucky I have the number already than thank you for your help
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Old September 23rd, 2013, 08:32 PM   #13 (permalink)
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You are very welcome anytime!
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