I can't find any good instructions that informs me how to tell if my phone is refurbished. I just had to order a replacement and would like to know. The volume on this one seems to be noticeably lower than the original I bought.
I dont know if there is a surefire way to tell other than contacting whoever replaced your phone. But I do know if you use carrier insure, the ones I am familiar with use refurbished phones as replacements
Device(s): Samsung Galaxy Note 3
SM-N9005 Black 32GB
Carrier: Three (UK)
Thanked 101 Times in 85 Posts
What you want is one thing, what they told you another, you need to check your insurance policy to make sure. I got a refurb one through insurance and it actually came in different packaging ... One tell is usually if the phone comes in original packaging.
Yes in my experience a refurbed device doesn't come in the original packaging with protective stickers all over it. Sometimes the accessories are missing too but seeing how the USB lead doubles as the charging lead (very inconvenient) for the SGS4 I suspect that the accessories will be there with a refurbed unit.
"Replacement devices may be a reconditioned one of like type and quality. If a reconditioned device is not available, replacement will be a new device of like type and quality. Replacement device comes with a 6-month warranty."
People probably misunderstand them for "used"... Refurb devices are fine as long as your warranty remains unaffected.
Generally refurbs means the vendor gets the device back for whatever reason, changes battery and sometimes even the touchscreen and case if needed.
At the end of the day - it doesn't really make a difference ... Some brand new devices laying in a shop for a year collecting dust before it is being sold is worse than a refurb one
At least on VZW, EVERY replacement phone I got was NEVER as good as the original one. Not bad enough to nail down and get another replacement, but just performance lag and just generally quirky and not right. There were ALWAYS hidden "gremlins" it seemed. THAT is why!
How can a hardware fault make a phone slightly slower?
Sorry for the multiple posts. I was on a train with poor reception and according to my phone, none of my posts worked. I got home to find I'd posted the same (not especially noteworthy) post four times and it's not possible to delete them.
Feel free to delete my posts below because I cannot.
Last edited by lotus49; October 23rd, 2013 at 12:24 PM.
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