Go Back   Android Forums > Android Phones > Samsung Galaxy S4

New Forums: Nexus Player | Nexus 9
test: Reply
LinkBack Thread Tools
Old December 22nd, 2013, 08:34 AM   #1 (permalink)
New Member
Thread Author (OP)
Join Date: Dec 2013
Location: Australia
Gender: Male
Posts: 1
Device(s): Galaxy s3(I9300) Galaxy s4(I9505)
Carrier: Telstra Australia

Thanks: 1
Thanked 0 Times in 0 Posts
Default Galaxy S4 shorting out

Hi all! I've searched but either a) nobody has posted about this or b) I'm not using the right keywords.

Anyways, over the last week I've had some strange issues with my s4. I'll be using it and if there is music playing, there will be a "pop" from the device, not like a notification sound, more of a 'physical' pop. Immediately after I lose sound output, the phone will freeze and then switch off within ten or so seconds. Afterwards the phone won't turn on unless connected to the charger. This happens anywhere below %40 battery and there is no low battery warning beforehand.

It happens most often when playing The Simpsons Tapped Out but does occur pretty much whenever it wants. The phone is in great condition, never been exposed to water or extreme temperature and I'm really quite irritated...

Anyone else had this problem or know of a fix? If not, am I better off going to my service provider or straight to Samsung? Thanks guys!

Esconodo is offline  
Reply With Quote
sponsored links
Old December 22nd, 2013, 11:16 AM   #2 (permalink)
Senior Member
lotus49's Avatar
Join Date: May 2011
Location: Yorkshire
Gender: Male
Posts: 1,507
Device(s): Samsung Galaxy S4, Motorola Xoom (wi-fi), Samsung Galaxy Note 10.1 2014
Carrier: Three

Thanks: 70
Thanked 225 Times in 187 Posts

This does sound like a hardware fault to me. I have been reading this forum more or less since it started and I don't recall anyone else having this issue.

I presume you got the phone from Telstra so I suggest you return it to them and make a warranty claim. Most likely they will either give you a replacement or send it to Samsung for repair. I doubt Samsung would allow you to send it to them directly.
lotus49 is offline  
Reply With Quote
The Following User Says Thank You to lotus49 For This Useful Post:
Esconodo (December 24th, 2013)

Samsung Galaxy S4
Current Rating:
Rate this Phone:

The all-new Samsung Galaxy S4 is all but guaranteed to be the next top-selling device. The new device is dubbed the "Life Companion" due to its intuitive features. The Galaxy S4 sports a 5-inch 1080p Super AMOLED display, an awesome 13 MP... Read More

battery, galaxy, issue, pop, problem, samsung, short, strange

Go Back   Android Forums > Android Phones > Samsung Galaxy S4
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 06:16 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.