For over a week now, my phone has been acting strange.
I use my phone (browse, text, pictures etc) and suddenly my phone restarts. And the battery is dead. Level 0%
I charge it full. And can use it normally again. When I use it again (while full) the battery dies again.
First I thought, maybe I need to replace my battery. But I only bought this phone 2.5 months ago, so that can't be it.
I decided to take a closer look and have noticed a few things:
- Doesn't matter which app I use, the crashing can occur any time.
- If I restart the phone, the battery is at level 0%
- But IF when it crashes and I immediately plug it in the phone starts up, with the battery back at the actual level.
So if I restart after crashing WITHOUT plugging in, the battery is at 0% and will crash again of course.
IF I start up WITH the phone plugged it, it starts up at the actual battery level. Which can be full.
I've also noticed that after it starts up again, I get the warning:
"an application attempted to access system on your device without authorization"
So I guess I guess it's not my battery, but something else.
Even in safe mode the phone crashed, so it has to be the software and not a download app, right?
Is someone able to help me out?
At first this only happened maybe once a day, but now it has become to the point, where the phone is almost unusable, unless I keep it plugged in the entire day.