Go Back   Android Forums > Android Phones > Samsung Galaxy S4

Like Tree7Likes
  • 1 Post By BRAINZ2013
  • 1 Post By BurtGummer
  • 2 Post By Dustin DeWinn
  • 2 Post By BigRedGonzo
  • 1 Post By Podivin

test: Reply
 
LinkBack Thread Tools
Old March 22nd, 2014, 11:03 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2014
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default Reverse phone lookup 4.4.2 not working?

Hello all. I know this is my first post, but I searched the forum and didn't see this addressed.

I have an unrooted S4 on ATT. I bought it 4.2.2, but I was given the 4.4.2 upgrade a few weeks ago. It's my understanding that KitKat devices will have a reverse phone lookup automatically built into the phone, displaying the name of any business that has that number listed on Google Places/Local.

It doesn't seem to work on my phone. Is this feature for KitKat devices moving forward where 4.4 is native to the phone, or are any devices on that version able to use that feature?

I can't seem to enable or or get it to work...I did some shopping today and had customer services at a few stores call my phone just to see if it worked, but alas it did not.

Any advice or suggestions? Thank you much.

-DD

Advertisements
Dustin DeWinn is offline  
Reply With Quote
sponsored links
Old March 22nd, 2014, 11:19 PM   #2 (permalink)
AF Contributor
 
BRAINZ2013's Avatar
 
Join Date: Feb 2012
Location: Park Ave., HELL
Posts: 5,333
 
Device(s): Droid Bionic gsm radio 4.4.4 Lenovo yoga tablet Dell pro windows tablet Samsung note 3 Samsung s5
Carrier: Metro/Tmobile/At&T/ Verizon

Thanks: 947
Thanked 784 Times in 686 Posts
Default

After you accepted the update did you do a factory data reset . when a large update come across a factory data reset is needed cause old data and new data don't mix .
ironass likes this.
BRAINZ2013 is offline  
Reply With Quote
Old March 22nd, 2014, 11:29 PM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2014
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default

I didn't but thank you. Will do
Dustin DeWinn is offline  
Reply With Quote
Old March 23rd, 2014, 12:13 AM   #4 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,695
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.2 NG7 NEAT ROM. Baseband: NG8. KT kernel+PhilZ recovery.
Carrier: Vodafone

Thanks: 1,187
Thanked 3,919 Times in 2,582 Posts
Default

I do not know how similar the AT&T variant is to my Google Edition but on mine, one needs to enable, "Caller ID by Google", from within Settings in the dial pad before you can obtain reverse look-up.
__________________
Did you know that hitting the Thanks button is quicker than typing it and the Search button is your friend.

Dummies Guides Rooting Galaxy S4 * Know Your S4 * Update Problems * Knox Security * Bloatware * GPS
ironass is offline  
Reply With Quote
Old March 23rd, 2014, 10:21 AM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2014
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default

I'm not going to lie - I have serious trepidations about doing the factory reset because I am skeptical it would change anything. The update changed enough on my phone, I find it hard to believe that some features would work, and others wouldn't.

However, Under Call Settings>Additional Settings>CallerID> there are 3 options, each with a radiobutton: Network Default, Hide Number, Show Number. Currently Network Default is enabled, but no mention of Google.
Dustin DeWinn is offline  
Reply With Quote
Old March 23rd, 2014, 11:17 AM   #6 (permalink)
Junior Member
 
BurtGummer's Avatar
 
Join Date: Jul 2013
Location: Birch Run, Michigan
Gender: Male
Posts: 37
 
Device(s): Samsung Galaxy S4 I337, rooted, running kitkat 4.4.4 via Danvdh rom ported to Safestrap. Samsung Gal
Carrier: AT&T

Thanks: 6
Thanked 6 Times in 6 Posts
Default

I never knew about this feature. I don't see anywhere to enable it either. I also have my S4 through at&t.
BurtGummer is offline  
Reply With Quote
Old March 23rd, 2014, 12:04 PM   #7 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2014
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default

Either today or tomorrow I plan on going to an ATT store and just looking at new nexus phones or Galaxy Tabs to see if they have this. It MIGHT be a Nexus exclusive, but when you search for it, it says it's a feature of KitKat leading me to believe any device on that version should have it.
Dustin DeWinn is offline  
Reply With Quote
Old March 23rd, 2014, 12:30 PM   #8 (permalink)
Junior Member
 
BurtGummer's Avatar
 
Join Date: Jul 2013
Location: Birch Run, Michigan
Gender: Male
Posts: 37
 
Device(s): Samsung Galaxy S4 I337, rooted, running kitkat 4.4.4 via Danvdh rom ported to Safestrap. Samsung Gal
Carrier: AT&T

Thanks: 6
Thanked 6 Times in 6 Posts
Default

It should be a feature on every phone with kit kat then. Unless at&t removed this feature for some stupid reason.
ironass likes this.
BurtGummer is offline  
Reply With Quote
Old March 23rd, 2014, 03:35 PM   #9 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,695
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.2 NG7 NEAT ROM. Baseband: NG8. KT kernel+PhilZ recovery.
Carrier: Vodafone

Thanks: 1,187
Thanked 3,919 Times in 2,582 Posts
Default

After a, "quick glance", I cannot see the reverse lookup feature in the KitKat User Manual for the AT&T, SGH-i337, variant...

User Manual (AT&T Wireless SGH-I337 (Galaxy S4) Kit Kat English User Manual) (ver.NB1_F3_AC)
24-Feb-2014


So, either it has been removed by Samsung, (I do not know if the International, GT-i9505 & GT-i9500, users have it on their stock Samsung, KitKat, firmware), or it has been removed by the carrier.
ironass is offline  
Reply With Quote
The Following User Says Thank You to ironass For This Useful Post:
BurtGummer (March 23rd, 2014)
Old March 23rd, 2014, 04:58 PM   #10 (permalink)
Junior Member
 
BurtGummer's Avatar
 
Join Date: Jul 2013
Location: Birch Run, Michigan
Gender: Male
Posts: 37
 
Device(s): Samsung Galaxy S4 I337, rooted, running kitkat 4.4.4 via Danvdh rom ported to Safestrap. Samsung Gal
Carrier: AT&T

Thanks: 6
Thanked 6 Times in 6 Posts
Default

AT&T probably removed it then for some reason. That's probably why I never heard of that feature on the update then.
BurtGummer is offline  
Reply With Quote
sponsored links
Old March 23rd, 2014, 10:48 PM   #11 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2014
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default

Though this thread and discussion may not be closed yet, I want to thank you folks for actually replying to me. I posted this in a few other forums, and it got a lot of views, but no responses. Very frustrating. You guys are cool. Thanks
ironass and BurtGummer like this.
Dustin DeWinn is offline  
Reply With Quote
Old March 25th, 2014, 01:51 AM   #12 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2014
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default

So some feedback I've received:

-ATT hasn't rolled out 4.4 to all devices, and MIGHT come in future updates
-ATT or Samsung has decided to not allow this feature on this device (at this time)
-It's probably only on Nexus 5 phones and is only available to other devices with rooting

So, phooey. I had this idea anyway for reverse phone lookup back when I had my 2.3 Evo
Dustin DeWinn is offline  
Reply With Quote
The Following User Says Thank You to Dustin DeWinn For This Useful Post:
ironass (March 25th, 2014)
Old March 25th, 2014, 02:10 AM   #13 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,695
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.2 NG7 NEAT ROM. Baseband: NG8. KT kernel+PhilZ recovery.
Carrier: Vodafone

Thanks: 1,187
Thanked 3,919 Times in 2,582 Posts
Default

Thanks for that post Dustin DeWinn!

If you do decide to root your AT&T phone, you can install the ROM for the Galaxy S4, AT&T, Google Edition, GT-i9505G, that includes the reverse look-up feature. Very useful I find.

GOOGLE EDITION 4.4.2 BY Danvdh
ironass is offline  
Last edited by ironass; March 25th, 2014 at 02:12 AM.
Reply With Quote
Old March 25th, 2014, 09:04 AM   #14 (permalink)
Senior Member
 
BigRedGonzo's Avatar
 
Join Date: Jan 2010
Location: Winston-Salem, NC
Posts: 830
 
Device(s): Samsung Galaxy S4
Carrier: Verizon

Thanks: 68
Thanked 181 Times in 145 Posts
Default

I'm not an AT&T customer, but one thing that might nix the reverse look up is a Bloatware Caller ID app. I know that Verizon includes one in their CrapWare that they include on the GS4. I would really doubt that Verizon would allow a free version of the paid subscription app that they sell.
ironass and BRAINZ2013 like this.
__________________
BigRedGonzo
_____________________________________________

If what I said helped, feel free to hit the "Thanks" button.
BigRedGonzo is offline  
Reply With Quote
The Following User Says Thank You to BigRedGonzo For This Useful Post:
BRAINZ2013 (March 25th, 2014)
Old March 25th, 2014, 01:31 PM   #15 (permalink)
Senior Member
 
Podivin's Avatar
 
Join Date: Nov 2009
Location: Jacksonville, Fl
Posts: 3,576
 
Device(s): Rooted Galaxy S4, Rooted Asus TF700, Stock HTC Droid Incredible
Carrier: Not Provided

Thanks: 535
Thanked 831 Times in 551 Posts
Default

Quote:
Originally Posted by ironass View Post
I do not know how similar the AT&T variant is to my Google Edition but on mine, one needs to enable, "Caller ID by Google", from within Settings in the dial pad before you can obtain reverse look-up.
Quote:
Originally Posted by Dustin DeWinn View Post
...
However, Under Call Settings>Additional Settings>CallerID> there are 3 options, each with a radiobutton: Network Default, Hide Number, Show Number. Currently Network Default is enabled, but no mention of Google.
Note that Ironass said it was in settings in the dial pad, not in the Call Settings - the two can be easily confused (and it would be fair to wonder why they are NOT the same...).

Trying bringing up the dial pad as though you were going to call someone. Then press either the menu button or the three 'menu' dots, I'm not sure which one will work on your device. On mine I had to use the three dots, the menu button didn't do anything - I'm rooted on a custom ROM, so I'll assume our devices don't look the same.
Then under 'Settings' look for 'Caller ID by Google' and verify that it's turned on.
ironass likes this.
Podivin is offline  
Reply With Quote
Old March 25th, 2014, 03:09 PM   #16 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,695
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.2 NG7 NEAT ROM. Baseband: NG8. KT kernel+PhilZ recovery.
Carrier: Vodafone

Thanks: 1,187
Thanked 3,919 Times in 2,582 Posts
Default

Spot on Podvin! It is dial pad.

See this article with screenshots...

Google Does Caller ID: KitKat 4.4 Matches Numbers Against Google Places, And Starting In 2014, Google Personal Accounts
ironass is offline  
Reply With Quote
Old March 25th, 2014, 08:53 PM   #17 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2014
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default

Welp guys, this resolves it. It needs to be a Nexus phone, or you can install it with a custom ROM. I don't care enough to root my phone just for that.

But here's confirmation:

Google's Dialer With Built-in Search Is Exclusive To Nexus And GPE Devices, But You Can Install It Manually On Other KitKat ROMs [Download]

How to get the Google Dialer on non-Nexus phones | Pocketnow

"If you have a Google Play edition HTC One, Galaxy S 4, or Z Ultra, the Google Dialer is missing. Itís also missing on very near stock Android smartphones, such as the Moto X. The dialer looks like the Google Dialer. But as indicated by the light text in the search bar, there is no business lookup integrated in the dialer.

So for the time being, the only official way to get your hands on the Google Dialer is to, well, carry a Nexus 4 or Nexus 5."
Dustin DeWinn is offline  
Reply With Quote
The Following 2 Users Say Thank You to Dustin DeWinn For This Useful Post:
ironass (March 25th, 2014), Podivin (March 26th, 2014)
Reply

Samsung Galaxy S4
Current Rating:
Rate this Phone:

The all-new Samsung Galaxy S4 is all but guaranteed to be the next top-selling device. The new device is dubbed the "Life Companion" due to its intuitive features. The Galaxy S4 sports a 5-inch 1080p Super AMOLED display, an awesome 13 MP... Read More



Go Back   Android Forums > Android Phones > Samsung Galaxy S4
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:15 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.