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Old August 28th, 2014, 04:50 PM   #1 (permalink)
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Default Push Notifications (such as WhatsApp and Facebook Messenger) not received in background

I have a Samsung Galaxy S4, running Android version 4.4.2. I've used it with no trouble for nearly 10 months now. Recently, I've been facing a problem regarding push notifications. I noticed that applications such as WhatsApp do not give me notifications when I receive a message unless I actually have the app open.
I recently got an app called Pushbullet, and (for those who know of this app) it was working fine when pushing things from my phone to my computer, but when pushing things from my computer to my phone, again, I was not receiving the notifications, although the links or files pushed would appear if I opened the app manually.
Note: Sometimes when I turn my router off and on again, I receive a whole bunch of notifications as soon as my phone reconnects to the Wi-Fi, so perhaps it could be an internet connectivity issue?

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Old September 1st, 2014, 11:56 AM   #2 (permalink)
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I am having similar issues on Samsung S3 mini. Been using Facebook messenger app with no issues for some time. Recently, not sure if it is since the latest update, am not receiving any notifications unless the app is open and I am actively looking at a conversation. The chat heads functions also no longer appears automatically as it did before, I don't know I have messages unless checking all the time. Notifications from Facebook itself are fine. All notifications settings have been triple checked in apps and on phone. Have tried reinstalling both apps and clearing cache on messenger app also reported on Facebook. Even my very ICT savvy friend is stumped and I don't know what else to try. Very irritating as I use the app all the time. Help please!
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Old September 4th, 2014, 06:37 AM   #3 (permalink)
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Quote:
Originally Posted by Chatcat View Post
I am having similar issues on Samsung S3 mini. Been using Facebook messenger app with no issues for some time. Recently, not sure if it is since the latest update, am not receiving any notifications unless the app is open and I am actively looking at a conversation. The chat heads functions also no longer appears automatically as it did before, I don't know I have messages unless checking all the time. Notifications from Facebook itself are fine. All notifications settings have been triple checked in apps and on phone. Have tried reinstalling both apps and clearing cache on messenger app also reported on Facebook. Even my very ICT savvy friend is stumped and I don't know what else to try. Very irritating as I use the app all the time. Help please!
My problems aren't exclusive to just Facebook Messenger or WhatsApp it seems. All notifications from applications which require internet access are having the same issues. Notifications do not arrive in the background, and upon disconnecting and reconnecting to the internet, they all arrive at the same time. I have no idea what's wrong.
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The all-new Samsung Galaxy S4 is all but guaranteed to be the next top-selling device. The new device is dubbed the "Life Companion" due to its intuitive features. The Galaxy S4 sports a 5-inch 1080p Super AMOLED display, an awesome 13 MP... Read More

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