Verizon is my carrier, I did not buy insurance. Haven't had my S5 for 2 months & I've cracked the screen and probably the LCD. Local replacement for screen? $240. Samsung asked about whether the display still worked, and I had to say I didn't think so. I was quoted $161 to replace the LCD. I asked about extra costs such as the screen, but was simply told $161 to replace the LCD, cash upfront.
Are Samsung repair shops ok? Should I expect that this will total what I was quoted ($161)? Any other thoughts on mitigating costs? Not so confident about doing the repair myself.
Thanks in advance for any thoughts or help with this.
Last edited by oldbookguy; August 13th, 2014 at 09:31 AM.
Reason: add S5 to subject line
The $240 was from a local cell phone repair shop and I asked to repair a cracked screen. Samsung distinguished between screen and LCD and quoted $161 for the LCD. One of my questions is whether or not that included replacing the screen. I'd guess so as they'd have to open up the front and take off the screen to get to the LCD anyway. Perhaps I answered my own question.
Thanks, I was hoping to get someone with some experience of the repair side of Samsung or similar organizations. Guide, so I appreciate your endorsement.
My question was in large part, can I trust the ethics. Once I've paid upfront and Samsung gets it, do I then get another price for a screen and an lcd, or some other combination that creates a bate and switch environment? Unfortunately I've experienced and seen some very unworthy behavior in the Telcom industry and conduct as much due diligence as I can.
Thanks again, I take your comment as a strong endorsement of Samsung, which is what I'm looking for.
in my personal experience with the s3 i used to own, it was $300 at local repair shop.. so instead i bought the actual lcd and screen replacement kit off ebay for like $150, watched some youtube videos and got it done all by myself
so in regards to your question of trusting samsung to repair for what they quoted you, it's believeable.. im not sure what the screen and lcd cost for the s5, but im sure they get it a lot cheaper than i did on ebay lol.. but i couldnt say for sure whether they are just telling you how much the part costs and not how much it will be to fix it lol buut if thats what it costs for the total replacement through samsung repair shop, i would def go that route
The Samsung Galaxy S5 is Samsung's 2014 flagship smartphone. As its name implies, it would be the 5th smartphone in the revered Samsung Galaxy S lineup.
The phone has a 5.1-inch 1920 x 1080 Super AMOLED HD display, Qualcomm's Snapdragon 8... Read More