January 23rd, 2012, 03:53 AM
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#8 (permalink)
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Junior Member
Join Date: Oct 2011
Location: New Delhi, India
Posts: 20
Device(s): Samsung Galaxy SL (GT-I9003)
previously -Nokia 5800 xpressmusic
Carrier: Not Provided
Thanks: 3
Thanked 3 Times in 3 Posts
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No, they wont charge (or rather they should not charge). As per warranty agreement, a manufacturer can first try to repair the phone. if his attempt is unsuccessful, the customer has every right to ask for a replacement.
This is generally what is followed in the service industry (myself being in one of them). To know the exact condition, you should refer your warranty card.
@ohjhani - if it has happened to you twice, you can always ask for a replacement.
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Last edited by ankitbahri; January 23rd, 2012 at 03:54 AM.
Reason: corrected structure of sentence
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