Used my new tab last thing before going to bed last night. Wake up today, and it won't power on. Tried plugging in charger and to computer to no avail. Anyone have any ideas?
Device(s): Samsung Galaxy S II, Samsung Galaxy S Mesmerize, Galaxy 10.1 WiFi
Carrier: Not Provided
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I would leave it on the charger for a couple of hours, then try to power it up. If you started using it right away without getting it fully charged, it may have just run out overnight while you were sleeping.
Try this:. Press and hold both power and volume down buttons for 5 seconds, then release vol. down button while holding down power button for another 5 seconds, before releasing. This should reset the tab, and it should boot normally.
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Hmm. Just had this actually happen to me. I had it on the charger the past couple hours (was at 70% when I plugged it in) so I know it wasn't a battery issue. Tried the power+screen touch and it booted up. Weird.
The power button is pretty sensitive. I had this happen to me as well. The natural thing to do is keep holding the power button down or keep cycling the power button. Don't do that. Hold the power down for 2 to 3 seconds and then wait a few seconds. It will come on. It happened to me and what I realized was that while it may have been powering up, I may foolishly powered it down.
Try this:. Press and hold both power and volume down buttons for 5 seconds, then release vol. down button while holding down power button for another 5 seconds, before releasing. This should reset the tab, and it should boot normally.
Plugged it in last night to let it charge over night. Everything was working fine as always, no problems at all. I wake up this morning and nothing is happening. Screen will not come on at all. I can't tell if it's just being unresponsive or if it's turned off. Anyone have any advice?
Plugged it in last night to let it charge over night. Everything was working fine as always, no problems at all. I wake up this morning and nothing is happening. Screen will not come on at all. I can't tell if it's just being unresponsive or if it's turned off. Anyone have any advice?
Are you using a case like the original Samsung folding case? If so, the case is too tight and it turns off the device whenever it's closed...I returned such a case due to it turning off my tablet.
If it's just turned off, press and hold the Power button for several seconds until the device boots up with the initial logo screen.
Plugged it in last night to let it charge over night. Everything was working fine as always, no problems at all. I wake up this morning and nothing is happening. Screen will not come on at all. I can't tell if it's just being unresponsive or if it's turned off. Anyone have any advice?
It may just look like that, press and hold the power button for a few second until you see the Samsung logo.
It may just look like that, press and hold the power button for a few second until you see the Samsung logo.
Yup. I had the same thing happen and got scared. But I think in my worry I had hit the power button multiple times and was basically turning it o and back off. Unplug it, and just hold the power button down once til it turns on.
Try this:. Press and hold both power and volume down buttons for 5 seconds, then release vol. down button while holding down power button for another 5 seconds, before releasing. This should reset the tab, and it should boot normally.
Had this happen to me this morning. Was ready to send it to Samsung....then found this post. Worked like a charm. Thanks.
Thanks for the comment about the case. I thought I was going mad when it occasionally turned itself back on. Happened when taking off a few flights ago.
This worked for me. Thank you so much for your post. I have such bad luck with things and this is the only thing that has been working for me with no problems for the past two weeks. I had another tab for about 2 weeks and someone broke in my house and stole it. Thank you for giving me back my Tab
Wow - very good information in this thread. I have had ALL the above problems. It turns out that mostly I've been holding the power button down too long. LOL. No longer do that thanks to the above, I just pressed it for 2 seconds, then waited and in 2 more seconds it booted.
Samsung should have a splash screen or a placard on the back for this! The tablet isn't very intuitive, and over time, I'm finding that it's excellent, but needs to be properly set up and understood.
Very important about the case though, being a software developer I don't think about physical things and i've had to put the tablet in upside down into the leather case I have. NOTHING should touch the power buttons - that will dissipate your battery each time and you will not understand why or be none the wiser - very important tip.
Mine did the wont turn on thing today too...I did the power and touched screen at the same time, holding down like someone stated above, and in 20 second, it powered on. THANK YOU! I love this tablet...but that was frustrating!
Try this:. Press and hold both power and volume down buttons for 5 seconds, then release vol. down button while holding down power button for another 5 seconds, before releasing. This should reset the tab, and it should boot normally.
NO. What you are describing is download mode, which is one of the steps in rooting these devices. Check the ~1:00 point in this video. With the newer Tab F/W, there is an intermediate warning screen before you see the little android guy shown in the video.
Samsung 10.1 power issue - needs samsung to recall
My unit (and probably many of yours out there) has a power issue.
SAMSUNG - Acknowledge the power issue. Best Buy "Fixed it" or rather took it in upgraded the firmware to fix the power issue and sent it back with the same exact problem.
PROBLEM REPRODUCTION: You press the power button to turn on your unit for 2 or 3 seconds, nothing happens. Now plug in your charger. If you don't see the battery icon (the big green charging icon on the screen, then your tablet has the issue. You have to Hard start it by holding the power button down for 12 seconds. This will restart the unit. Then you will see that the battery icon comes up. Now you can do a normal start with instant on.
This problem happens in 10 min of non-use, in 20 min, in an hour, but it at some point always happens. The battery is still with power, but the unit constantly (most times) needs to be hard restarted rather than just coming right on.
I am going to contact Samsung for them to fix it this time (Best Buy isn't exactly competent or trustworthy on these issues - and for a store with sky high prices they aren't exactly rated highly on customer support or service).
If you have this problem - please feedback some info and lets get Samsung to fix this issue or do a recall. Best buy sure doesn't give a crap!
Wow, you've changed your tune a bit! Two weeks ago, you said "It turns out that mostly I've been holding the power button down too long", but now you've said "my unit (and probably many of yours out there) has a power issue.". What's changed your mind?
Silly question, but if you don't like Best Buy's prices and support, why do you buy from it? I'm no expert, but offering to upgrade the firmware for a customer sounds like pretty good service to me.
I agree with cyphire. Best Buy sucks, and I stopped doing business with them in 2006. No customer service at all, whatsoever.
My tab just stopped powering up. It did this once before and I was able to power it back up with the power and screen-touch combination, but I've now tried everything and absolutely cannot get it to power up. Taking it back to exchange it tomorrow.
I've had my tab for about three weeks now and its already had the problem of not switching on about twice so far. Holding down the power button for 12secs seems to work but since its still under warranty i'm wondering if its worth sending back and getting fixed?
I've had my tab for about three weeks now and its already had the problem of not switching on about twice so far. Holding down the power button for 12secs seems to work but since its still under warranty i'm wondering if its worth sending back and getting fixed?
I exchanged mine for a new one and i'm glad i did. My new one is the exact same model number, but has a different software load. It has more options than the last one, and the setup menu is entirely different. had it for 5 days now and it powers up every time with only a 2 second hold of the power button. I would suggest taking it back and swapping it out...
+1
all of the above.
Me too.
Have to press the power button for 10+ seconds to get it to turn on when I thought it was just sleeping.Then of course it does a full reboot.
Kind of embarassing because it happens mostly when I am trying to show off.
I exchanged mine for a new one and i'm glad i did. My new one is the exact same model number, but has a different software load. It has more options than the last one, and the setup menu is entirely different. had it for 5 days now and it powers up every time with only a 2 second hold of the power button. I would suggest taking it back and swapping it out...
I wonder if the firmware is different on your old one and new one. Did you ever run the updates for the tablet? There has been at least two major updates:
Produce release: Original version 3.1 vanilla Android
Update 1: Android version 3.1 with TouchWiz added to firmware
Update 2: Android version 3.2 with TouchWiz included
I was on v3.1 with TouchWiz when I bought it. I never had a power issue. I found the v3.2 update, reset my Tab, updated, then reset again to start fresh. I've never had a power issue with this version either.
I'm wondering if the issue is hardware specific or software?
i have a p7500 for a few months. twice it has not come on when pressed on, dead...then after some time, the last time, days later suddenly it responded! What to do?
Thank you! It worked!! I thought I would have to send it back for repair. Samsung is a wierd bird. My Galaxy Epic is almost as strange the way it changes settings all by itself.
DAMMIT!
I just got a replacement tab from Amazon. I thought it was better. It just did it. I pressed the power button for a split second to turn off the screen then 10 mins later when I tried to wake it up I had to eventually reboot it.
I am thinking about returning it for a refund now. For this kind of money I can get a full on laptop. I am getting discouraged now and pissed off too.
Used my new tab last thing before going to bed last night. Wake up today, and it won't power on. Tried plugging in charger and to computer to no avail. Anyone have any ideas?
OK now for the sure fire way of resetting your Tab 10.1. After everything has been tried and all the helpful comments have not found a fix, there is an engineering way to reset your Tab 10.1.
What keeps the Tab 10.1 from resetting is actually a full or partially full battery. The battery keeps all the memory (cache-little chip memories) refreshed in a false state (that is why you cannot generally do a successful reset by all the methods below!
So the fix: let the battery fully discharge...this will reset all the hardware and software parameters (clean out those little caches) and push the Tab into a soft reset (you should not lose any data) . Then reconnect the battery charger and you will see the battery recharging - leave charging for at least 2 hours). The hard part is to fully discharge the battery (this can take several days if you have no way to discharge the battery) I used the samsung keyboard, without it connected to a power source..this slowly drained the battery...when the battery is fully discharged reconnect the power source (after a few moments the battery icon should come on charging) - I waited for 1 hour on charge and everything came back to life..and now my Tab 10,1 is working perfectly again
I am a professional Engineer...that became frustrated...so tried the old battery discharge trick! Good luck
Just one small problem with that "fix" - Lithium-Ion batteries never fully discharge because they have an integrated IC that monitors the charge and discharge rates, current, voltage, charge level, etc. The IC prevents the battery from being fully discharged like NiCad or NiMH batteries. So even though the battery level may show "0%", the battery still has some charge to prevent the IC from cutting off the juice. I doubt your results were due to the battery being discharged, but rather the device powering down and back on again just like using the power button.
Also note that the worst thing to do to a Li-Ion battery is to fully discharge them. Li-Ion works best when topped up and they do not have any memory effect like NiCad does. The lowest I even let my batteries go in my phones, tablets, laptops, is about 40%. If I get that low, I either put it on charge, or if there is no available place to charge, I turn the device off to save power until I can get to a charger. You Li-Ion battery will last much longer and with greater capacity if you keep it in the top half of the charge level 50-100% all the time.
Device(s): LG Optimus V, Samsung Galaxy Tab 10.1 (neither is rooted)
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Quote:
Originally Posted by bfksc
Lithium-Ion batteries never fully discharge
… to protect themselves from dying (as you allude to later in your post.)
For that very reason, my guess would be that, at some point, a discharging battery will stop refreshing the RAM and dedicate all its remaining power to preserving itself.
Kinda like [insert your favorite Star Trek captain] saying, “All power to the shields!”
I had the exact same heart-stopping issue just an hour ago. As LaTuFu suggests, plug it in for a couple of hours. Hold the power button down for 15 secs (other members report holding it as long as 3 minutes) That worked for me, hope it works for you. Best
My tablet has the above issues and NONE OF THE ABOVE has helped. I strongly believe that it is the firmware. If I can upldate the software using a dos program then I may be able to update the firmware. I cannot do it any other way. ODIN doesn't recognize it- nor does Kies.
Anyone have any idea???
Yvette
Mine happened this morning, after updating my tablet, on wifi, and after installing it, my tablet wont turn on. I get as far as the samsung word coming on for a second or two before going off... I've tried everything and nothing works =/
I've had this happen twice with my tablet.
I've had it a few weeks now & I power it down at night knowing I won't use it till I return home the next after noon.
When I go to power it up I get nothing. So I plug the charger in & instead of the battery charging animation I get a battery picture with a red line saying it's empty? There is also a yellow triangular road hazard type sign??
Does this mean I have a problem worth chasing with warranty?
I bought the tablet from a store that has since gone into liquidation so I will have to deal with Samsung Aust direct.