After screening the threads from ~8 pages of Google search results regarding the fix on connecting to our wireless router at home...I feel like I've read enough to pitch this Tab as far as I can
. I'll summarize the actions I've taken thus far:
Service: local Comcast cable
Modem: Motorola surfboard cable modem, model SB5101
Router: Netgear MR814 802.11b, firmware 4.14 RC4 Dec 11 2003
Device: Samsung Galaxy Tab 10.1 wifi, GT-P7510, Android 3.1
1. I have 12 other devices connected to this home network. Devices are other laptops, desktops, wireless printer, and a wii. OSs ranges from Win2000 to XP. (Not all are connected at the same time.)
2. The usual
wireless network state is: SSID broadcast-off, Region-USA, Channel setting-4, MAC filtering access-on, WEP-automatic w/128 bit encryption, internet IP and DNS address-retrieved dynamically from ISP, Router MAC address-use default address, Use Router as DHCP server-enabled
Whenever I have to add another device to the network I just: broadcast the SSID, add the new device MAC to the access list, add the network key to the device, verify connectivity, and then turn off the SSID broadcast. The system works very well this way.
Adding the new Tab was problematic. In short, the wireless device says it's connected with 4/4 bars, but the browser will not load a URI. I have tried the following actions:
1. Connecting with SSID broadcast turned on, first with DHCP and then with a static IP address assigned within the Tab, and reserved on the router. I tried the default gateway that all the other devices use then tried the router/internet specific IP address. I tried the SSID as is and without the space (our network name is two words). I tried turning wifi off then back on. I tried restarting the router and modem. I tried cycling through all the router channel settings. I tried a Tab hard reset at least twice. (Advanced setting shows the IP address that I assigned.) I ensured that the router device name listing matched the Tab device name. I ensured that flight mode was off. I tried setting the wifi sleep setting to "never." I chatted with Samsung tech. support 3 times. (Their last recommendation was to open a trouble ticket for this brand-new item
, and it seems their techs. cannot troubleshoot specific network setting requirements to solve this issue.) I tried their troubleshooting script. I downloaded and read the Tab manual. I tried perusing the content of too many forums looking for an answer. I was able to connect a friends Tab (not a 10.1) to our network. I was able to connect this tab to his home network just to ensure that it worked. Oh, I tried to ping the Tab IP via XPs command window but received the "no reply" response.
3. Downloaded and connected to Kies on my laptop via USB just because...didn't learn anything surprising here. I tried to connect to Kies on my laptop via wifi, but could not.
4. I tried various combinations of the actions above...no joy. I'm certain this condition is related to our home network somehow, but I'm out of ideas
(and patience). Someone's got to know how to do this, or what the specific network setting requirements need to be in order to use this device like the others.
Help me Obi Wan, you're our last hope...
Any other ideas?
I also tried turning MAC filtering off (neglected to include this in above)
I tried deleting unused devices from the access list now down to 10. (Not all these were connected at the same time.)
Copied from the status screen:
Account Name Pepper Backup
Firmware Version 4.14 RC4 Dec 11 2003
MAC Address 00:09:5b:3e:50:9f
IP Address 22.214.171.124
IP Subnet Mask 255.255.248.0
Domain Name Server 126.96.36.199
MAC Address 00:09:5b:3e:50:9e
IP Address 192.168.0.1
IP Subnet Mask 255.255.255.0
MAC Address (BSSID) 00:09:5b:3e:50:9e
Name (SSID) Pepper Backup