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Old May 26th, 2012, 11:17 AM   #1 (permalink)
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Default avi transfer

I have a asus transformer tablet and I've just bought a tab 2 for my Mrs I'm busy loading avi files to watch on a forth coming long haul flight, my Transformer transfers a 350mb file in about 3mins or less however my wifes new tab2 is taking 10mins for the same file type???? after dragging and dropping a file into the tab i get 2 options 1 is to re format the file to something the tab can play and the other is direct transfer i'm taking the second option but still takes 10 mins

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Old May 26th, 2012, 11:26 AM   #2 (permalink)
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i'm busy uploading 1.1gb of music onto the tab and states 35mins for the transfer time???? why so slow can anyone help
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Old May 27th, 2012, 02:39 AM   #3 (permalink)
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i'm busy uploading 1.1gb of music onto the tab and states 35mins for the transfer time???? why so slow can anyone help
To the micro SD memory card or direct to device? I did a 1 GB video file and it took a little over 1 minute to device, 5 minutes to class 4 micro SD.

I just tested a 660 MB worth of music and it took about 1:30 seconds to copy over. About 4 minutes to class 4 micro SD.

I plug mine into a USB 3 port. It's probably your PC that is causing the problem.
 
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Old May 27th, 2012, 03:59 PM   #4 (permalink)
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the device wants to be read as a usb 1.1 device, samsung blames your pc. they refuse to acknowledge the issue. i can plug usb 2 devices all day into my notebook but as soon as i plug in my tab 2 it says its a usb 1.1 device

what is the computer you are plugging into? operating system? 64/32?

go into your device manager and what is your usb controller. or better yet take a screen shot of your device manager with the usb tree open

http://img818.imageshack.us/img818/6196/devicemanager.jpg
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Old May 29th, 2012, 07:10 AM   #5 (permalink)
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windows 7 64bit 4 usb 2.0 I have the same issue my other tablet (asus transformer) transfers files at ease, the Samsung takes forever.
Is there a work around or anything we can do to speed up transfer times?
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Old May 29th, 2012, 10:55 AM   #6 (permalink)
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nope samsung tech has no clue , since the india techs arent helpful
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Old May 29th, 2012, 03:46 PM   #7 (permalink)
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Interesting! I too have had terrible experience with attempting to transfer files to and from the tablet when connected to the PC via the USB cable. I too have spoken with Samsung support via their text chat feature on their web site. The last word I received was that a pending driver release will resolve the issue. I saved the conversation with the tech. I will go find the file and repost with some highlights.

note - It may be more ICS to blame as opposed to Samsung.

My temporary work around - I use the MicroSD card, remove it from the tablet, insert into the card reader on my PC and transfer directly to the card.
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Old May 29th, 2012, 04:12 PM   #8 (permalink)
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When I connect the Galaxy Tab 2 running ICS I am presented with two options in the PC dialog under Microsoft Windows XP; Media device (MTP) or Camera (PTP) mode.

Media device (MTP) fails to install the driver every time. This is a common issue well documented (Google search supports assertion).

PTP results in a successful connection, however, I can only transfer from the tablet to the PC and the transfer rate is slow.

According to what I have read, traditional USB connectivity is gone on Android 4.0 Ice Cream Sandwich, a decision made by the folks at Google (dumb move Google developers.) I am “old school” and what I am looking for when I connect a USB storage device (including an Android phone or tablet) is for it to appear as a drive letter in windows with a good solid USB 2.0 connection.

I have read that MTP is only possible if the latest version of Microsoft Windows Media Player is installed on the PC (in XP) but this is already installed if you have Windows 7 for example. I am using XP and I refuse to install Windows Media Player for reasons I will not disclose, however, I am strictly opposed to Microsoft Spy and Controlware.

I contacted Samsung support via text chat support as I mentioned in a previous post on this tread. I will share that will you in my next post.
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Old May 29th, 2012, 04:17 PM   #9 (permalink)
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TRANSCRIPT OF SAMSUNG CHAT SUPPORT DIALOG:


Chat Information Please wait for a Samsung Agent to respond.
[...snip...]
Stuart: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
Visitor: I simply would like to connect tablet to pc via usb cable, see tablet appear as drive letter, copy files to tablet. After connecting tablet, xp pc tries to install mtp and fails.
Visitor: I should be able to achieve a USB 2.0 connection for direct file transfer, drive to drive.
Stuart: I understand your concern.
Stuart: I am sorry as of now the drivers are not available for the Tab you are referring to.
Stuart: I recommend you to install the USB drivers from the Samsung Website once they are uploaded.
Visitor: your statemet is confusing, you say there are no drivers, but i should install said drivers that do not exist
Stuart: I mean to say that , you can download the drivers once they are Uploaded in the Samsung website.
Stuart: I can assure you that once the drivers are released you can transfer any files through MTP.
Stuart: I sincerely apologize for the inconvenience caused.
Visitor: Connecting mobile devices to a PC via USB and copy files is very very and I stress very standard stuff
Visitor: I do it with a blackberry for example
Stuart: I will surely be escalating the issue to the concerned department.
Visitor: I have connected older android phones to my pc and transfered files before
Stuart: All the Samsung Tabs can do it but as the drivers for the USB has not yet been released which is the cause for the issue.
Visitor: What is an ETA for release? date?
Stuart: I will be right with you.
Stuart: I am sorry for the inconvenience caused.
Stuart: Your patience will be appreciated till the drivers are release.
Visitor: eta of release date?
Stuart: I am sorry , I cannot be specific about the date but it may take at least 15 days for the process.
Chat Information Chat session has been terminated by the Samsung Agent.
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Old May 30th, 2012, 10:23 AM   #10 (permalink)
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plug it in while its powered off than turn it on. mine at least than reads as a usb 2.0 device
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Old June 8th, 2012, 05:08 AM   #11 (permalink)
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Thanks for that tip boo hoo it seems to do the trick
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Old August 6th, 2012, 01:13 AM   #12 (permalink)
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Originally Posted by Boo Boo View Post
plug it in while its powered off than turn it on. mine at least than reads as a usb 2.0 device
Even I have connectivity issues... Will try this for sure.
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Old August 8th, 2012, 04:07 AM   #13 (permalink)
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Originally Posted by Boo Boo View Post
plug it in while its powered off than turn it on. mine at least than reads as a usb 2.0 device
I tried this but it just won't install drivers for my tab. Is Windows XP too old an operating system? Samsung Kies sucks as well. It took almost 25-30 mins to transfer 2 600 MB files over Wi-Fi.

I just can't connect with cable!!!
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Old August 8th, 2012, 08:44 PM   #14 (permalink)
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Originally Posted by bhappyharsha View Post
I tried this but it just won't install drivers for my tab. Is Windows XP too old an operating system? Samsung Kies sucks as well. It took almost 25-30 mins to transfer 2 600 MB files over Wi-Fi.

I just can't connect with cable!!!
XP is showing its age big time. The not installing drivers could be XP issue. The best advice I could give is to make sure Windows xp is up to date. Lotta problems can be fixed with updates when it comes to XP.
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Old September 20th, 2012, 10:02 PM   #15 (permalink)
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Default Here to help

You all are over looking the problem. It's not a Windows or Galaxy Tab 2 issue.

it is a .Net Framework issue get the latest framework 4 which can be installed using kies. Just install then remove kies. leaving media player 11 n .Net Framework 4 intact. Hope that helps. Then once you connect your tab 2 it will be a hard drive not a camera. JC
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Old September 21st, 2012, 09:17 AM   #16 (permalink)
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I use the free program Micro Video Converter. Miro Video Converter FREE - Convert any video to MP4, WebM (vp8), iPhone, Android, iPod, iPad, and more. to convert my HD movie files to Mp4 iPad type files. this gets the size down and they look very good on my Tab2 also they transfer quickly.
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Old September 26th, 2012, 09:09 AM   #17 (permalink)
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I am having a problem downloading apps from Google Play but dowloading from Samsung Apps works perfectly. When choosing to download from Play, the screen advises that download in progress but never outputs or produces anything. I have tried clearing cache and it does not seem to help. Please help. Apologies, I am using a Samsung Galaxy Tab 2 10.1.
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