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Old September 4th, 2013, 03:43 PM   #1 (permalink)
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Default why does my screen randomly go black

my screen has been randomly turning black and have to keep hitting the home button to activate again.

this is happening with active use, like surfing the web or typing.

anybody else having this issue? after waking it back up sometimes I have to wait a few secs before I can use it again as it freezes for a few secs.

I have already played with screen shut off if idle 30 secs to 30 mins

any ideas??

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Old September 5th, 2013, 03:28 PM   #2 (permalink)
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I would consider returning it. No setting that I can think of would do that. Also you could try a factory reset.
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Old September 7th, 2013, 01:07 PM   #3 (permalink)
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Mine does that sometimes, and I have determined the protective leather case I have is encroaching onto the touch screen display and causing problems. It was also preventing the display from recognizing my swipe to unlock the screen. I am now looking for another case. If you are using a case, try removing the case and see if that helps. Good luck!
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Old March 3rd, 2014, 08:39 AM   #4 (permalink)
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Hi guys,

Wonder if anyone can shed some light? I have my GT3 8" in a case, from e-bay. Case affords excellent protection and access.

When I open the case, like a book, my device comes on. When I close the case, like a book, the display goes off. Fine. Saves battery, and saves having to press the power button.

HOWEVER... This I have found a couple of times.. If I fold the cover all the way back (like open a book and fold it back on itself), and operate in that manner, SOMETIMES the screen has gone off (as if powered down/sleep), but when I "unflip/unfold" the case, then the screen illuminate again, and waits for passcode entry.

My guessing???? Is that the magnets in the case are causing the Tab to sleep, when folded back??

Anyone else had this problem??

Cheers

THIS is the case type:- Leather Smart Case Cover for Samsung Galaxy Tab 3 T310 T311 T315 8 Inch Tablet | eBay
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