Go Back   Android Forums > Android Phones > Samsung Galaxy W

New Forums: Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old July 3rd, 2012, 02:29 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jul 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default Galaxy W does not pick up 3G 850MHz signal

Quick summary:
I have a Samsung Galaxy W sourced from Hong Kong. Specifications on Samsung HK website says it supports WCDMA 850, 900, 1900 and 2100.
I'm on Vodafone Australia which uses WCDMA 850 and 2100 in metropolitan areas where I live in.
My area has coverage of both frequency bands, but signal of 850MHz is deemed better.
The problems is that my phone sticks to 2100MHz on vodafone AU while it can detect Telstra's (another Australian telco) 850MHz signal in manual network searches.

Here's the details of my problem that I've already posted on Whirlpool forum (Australia): (3 posts under the same thread)
whrl.pl/Rdeiz5
whrl.pl/RdePfz
whrl.pl/RdeTy2

What I've discovered so far is that my phone is missing some crucial software configuration for being on 850MHz channels. However, I don't want to root my phone or flash a new ROM as the original Hong Kong ROM is supposed to support 3G 850 MHz.

Does anyone of you have a clue?

Advertisements
mpwong is offline  
Reply With Quote
sponsored links
Old July 4th, 2012, 08:12 AM   #2 (permalink)
New Member
 
Join Date: Aug 2011
Location: Brazil
Posts: 12
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

The specification you read was wrong.

Look here:
Samsung Galaxy W I8150 - Full phone specifications

2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 900 / 2100

It won't get 3G on the 850MHz frequency.
yuripg is offline  
Reply With Quote
Old July 5th, 2012, 04:23 AM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jul 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by yuripg View Post
The specification you read was wrong.

Look here:
Samsung Galaxy W I8150 - Full phone specifications

2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 900 / 2100

It won't get 3G on the 850MHz frequency.
That one is European spec. Mine's from Hong Kong
Hong Kong spec: GALAXY W - TECH SPECS | SAMSUNG
mpwong is offline  
Reply With Quote
Old July 5th, 2012, 09:16 AM   #4 (permalink)
Member
 
dannymur's Avatar
 
Join Date: Mar 2011
Location: Ireland's Lake Land
Gender: Male
Posts: 361
 
Device(s): GT-I9300, GT-i8150, Momo11 Bird China Tab.
Carrier: Tesco Mobile Ireland

Thanks: 96
Thanked 153 Times in 136 Posts
Default

Quote:
Originally Posted by mpwong View Post
That one is European spec. Mine's from Hong Kong
Hong Kong spec: GALAXY W - TECH SPECS | SAMSUNG
Get-out clause!!!!

Quote:
^ Subject to local network, data and messaging service.
Terms and conditions apply

Especially with Sammy!!!!
dannymur is offline  
Reply With Quote
Old July 6th, 2012, 04:54 AM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jul 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by dannymur View Post
Get-out clause!!!!



Terms and conditions apply

Especially with Sammy!!!!
Vodafone's 850MHz network is up and running, and there is coverage in my area.
mpwong is offline  
Reply With Quote
Old July 8th, 2012, 09:15 AM   #6 (permalink)
Member
 
dannymur's Avatar
 
Join Date: Mar 2011
Location: Ireland's Lake Land
Gender: Male
Posts: 361
 
Device(s): GT-I9300, GT-i8150, Momo11 Bird China Tab.
Carrier: Tesco Mobile Ireland

Thanks: 96
Thanked 153 Times in 136 Posts
Default

Quote:
Originally Posted by mpwong View Post
Vodafone's 850MHz network is up and running, and there is coverage in my area.
You said in your OP

You are in Oz??

What's the story in HK with that Band??

I don't know, just asking as a point of info!!!

I just think Samsung has some kinda "Marketing Strategy" for their various markets.....

and they have marked the para I quoted to indicate it is dependent on availability in that area, which is HK!!!

This is what I meant by get-out clause.....

but perhaps contact Sammy!!
dannymur is offline  
Reply With Quote
Old July 9th, 2012, 11:05 PM   #7 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jul 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Yes, I'm in Oz.
The situation is that there is one 850MHz network in Hong Kong, so Samsung markets this phone as quad band 3G (850, 900, 1900, 2100).
There are two 850MHz networks in Oz: Telstra NextG and Vodafone 850.

I've emailed Samsung HK support with the information obtained from the service menu in my phone.

The firmware is I8150ZSLM4 which is a Taiwan firmware. This phone is marketed as a dual band (900, 2100) 3G device in Taiwan. I think Samsung HK made a mistake, either by using Taiwan firmware or marketing it as quad band 3G. Taiwan firmware might not support 850 and 1900 bands.
mpwong is offline  
Last edited by mpwong; July 11th, 2012 at 09:01 PM. Reason: correction
Reply With Quote
The Following User Says Thank You to mpwong For This Useful Post:
dannymur (July 11th, 2012)
Old November 29th, 2012, 10:33 PM   #8 (permalink)
Junior Member
 
johnyfalco's Avatar
 
Join Date: May 2011
Location: Queensland, Australia
Posts: 39
 
Device(s): Samsung Galaxy Note 2 n7105 Samsung Galaxy Ace 2 i8160L
Carrier: Telstra

Thanks: 0
Thanked 1 Time in 1 Post
Angry

VodaFone Oz (and Dick Smith) actually sell this phone as a prepaid for $179 and it does VodaFone & Telstra 850Mhz no problem. You have the wrong model that does WCDMA 900 & 2100 Mhz only.
johnyfalco is offline  
Last edited by johnyfalco; November 29th, 2012 at 10:53 PM.
Reply With Quote
Reply
Tags
australia, galaxy w, signal issues


Go Back   Android Forums > Android Phones > Samsung Galaxy W
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 06:23 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.