Problem with Capacitive menu and back buttons

vikram3392 · January 2nd, 2012, 01:33 AM

Hi, I'm new to this forum.
I have a Galaxy Y and from like a week the menu and back buttons (Capacitive touch) are acting weird. Sometimes they work fine but most of the time, they dont work at all.. Anyone facing similar problems? Any Suggestions? Help would be appreciated.

blackkids5 · January 2nd, 2012, 11:33 AM

press exactly on indicated white markss.... .it ll work lol

vikram3392 · January 2nd, 2012, 07:25 PM

Yeah right.. very helpful.. #sarcasm. Anyway samsung released an update recently. updated my phone this morning, Should wait and see if the prob is gone

kishore28 · January 2nd, 2012, 08:34 PM

what type of update ur saying..?..is the firmware update...i done it but no use..my phone is still slow..and what ur facing even im facing the same...

vikram3392 · January 3rd, 2012, 07:27 PM

I updated my firmware to the latest version.. Pointless!! Taking it to the service center today!

Balasai09 · January 8th, 2012, 05:16 AM

I'm having the same problem!! My phone is barely two months old and the buttons don't work most of the time!

vikram3392 · January 11th, 2012, 06:02 AM

I gave it to the costumer service center for service. But they are taking forever, Its been more than a week.. samsung service sucks!!

jayem123 · January 12th, 2012, 06:57 AM

you shouldnt have brought it to the samsung center.

i think the back button problem in SGY is normal and i thinks its a firmware bug, mine was the same especially the first 3 days of my usage, i noticed that i needed to tap the back button twice or thrice for it to work but after updating its firmware, it works like a charm now

laizalicious · May 18th, 2012, 09:20 AM

i'm also suffering the same problem. my galaxy y is almost new, but "back menu" is messing most of the time. what's the easiest way to do?

kowshicahmed · May 19th, 2012, 04:53 AM

i had a lot of problems with my sgy back button even after updating. so i used an app called buttonremapper. with this app i have changed my home button working as back button cz i need the back button more than the home button. u can find it in galaxyygaming site. hope it helps

maggiefm · May 23rd, 2012, 04:37 AM

Same problem for me. I already reformatted it but to no avail and it's just getting worse. help. :|

pochic1996 · May 28th, 2012, 04:19 AM

Try cleaning the portion of the buttons. Usually dirt lessens their sensitivity. Just try cleaning the part.

fredwm · May 28th, 2012, 11:33 PM

so what's the best option??

nube1968 · June 6th, 2012, 01:26 AM

same problem. back button not responding. what should we do for those who encounter this issue?

t3chsh1t · June 24th, 2012, 03:18 AM

use a new screen guard(screen protector).....100% sure it will fix the problem

android sgy · June 25th, 2012, 01:30 PM

your phone will take some time to close some heavy apps that you use...so when you press the back button it may not respond immediately..

Devo1982 · June 26th, 2012, 06:13 PM

I personally think it's a memory issue. I say this because before I used to suffer with this same issue but since I have 'supercharged' my phone it hasn't happened once. I think changing screen protectors is just conincidence. Supercharge your phone using the script - it will seem like a new phone and I haven't noticed any loss in battery performance.