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Old December 3rd, 2009, 03:40 PM   #1 (permalink)
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Default Screen doesn´t lock after dial

Hi,

My Galaxy doesn´t lock the screen anymore after i dial any number from my contact list.
The steps to reproduce the problems are:
- Turn on the phone
- Unlock the screen
- Press "Call" button
- Select "Contacts" tab
- Select some contact and make a call
- Press "End" button (don´t need to wait the call to complete)
- Press the "Lock" button
- At this point, the screens turns off, but the phone doesn´t lock. If i press any key the screen turns on and the phone remains unlocked

From this point, the phone doesn´t lock the screen anymore, even after the lock timeout.

To workaround this problem i need to restart the phone OR use a task manager to end the process "Dialer", so i presume the dialer application is preventing the screen to lock.

Actually i´m using GalaxyHero v1.1, but i had the same problem since i bought the phone with the original Android version. I upgraded to IH4, IH8, II5 and others, restored to factory defaults many times, but the problem persists with all versions.

Is anybody having this problem also?

Regards,

Fabiano

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Old December 5th, 2009, 04:06 AM   #2 (permalink)
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For that who have this same problem, i would like to register the cause and the workaround i found:

The problem happens when your SIM chip automatically changes the dialed number (ex: to merge the operator code in the number for distance calls). In this case, when you make a call, you will receive the message "Number changed by SIM: xxxxx" in the screen. After this, your screen won´t lock anymore.

I presume this is a bug in Android. Is there some ideal place to report it?

Regards,

Fabiano
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Old December 8th, 2009, 03:33 PM   #3 (permalink)
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Awesome. Thanks for tracking down this issue. It was driving me nuts. I had to power the phone off and back on after every call sent. Incoming calls were working fine.

I tried the phone on two carriers and both of them changed the outgoing number to match their preferred long distance carrier.
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Old December 23rd, 2009, 12:01 PM   #4 (permalink)
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I have the same problem and until now, no solution.
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Old December 25th, 2009, 09:14 AM   #5 (permalink)
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Quote:
Originally Posted by fabianobonin View Post
Hi,

My Galaxy doesn´t lock the screen anymore after i dial any number from my contact list.
The steps to reproduce the problems are:
- Turn on the phone
- Unlock the screen
- Press "Call" button
- Select "Contacts" tab
- Select some contact and make a call
- Press "End" button (don´t need to wait the call to complete)
- Press the "Lock" button
- At this point, the screens turns off, but the phone doesn´t lock. If i press any key the screen turns on and the phone remains unlocked
I didn't notice this before, so I tried to reproduce it now. I'm on IK4 and
the phone doesn't exhibit the behavior described above.
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Old December 26th, 2009, 01:51 PM   #6 (permalink)
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To avoid this problem I put the operator code in all contacts, so another problem starts...The phone doesn't identify the number on the contact list when I am called.

Sorry by the english...
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Old December 26th, 2009, 06:17 PM   #7 (permalink)
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Exacly the same problem here in Brazil!
I downloaded the "kill apps" and, after a calling to someone else, I just run the killapps and kill the dialer task!
Works but this is a "pig" solution! (very dirty solution)
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Old December 27th, 2009, 11:44 AM   #8 (permalink)
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i am brazilian too. But i bought my phone in italy.
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Old December 27th, 2009, 03:57 PM   #9 (permalink)
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Quote:
Originally Posted by turkievicz View Post
i am brazilian too. But i bought my phone in italy.
Turkievicz,
o seu modelo é o i7500L ou é o i7500?

No Brasil estão vendendo o i7500L, que vem com esse problema ridículo!
Já o modelo i7500 você tem a opção do GALAXO, não?

Se pudesse, já teria flasheado o meu celular para o GALAXO...
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Old December 27th, 2009, 11:43 PM   #10 (permalink)
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Quote:
Originally Posted by Fernando Rodrigues View Post
Se pudesse, já teria flasheado o meu celular para o GALAXO...
Galax0 will not fix it, the latest version (1.1) is based on II5 and does not carry the fix for this issue. Galax0 1.2 will be based on IK4 and COULD fix it it, I haven't tried the stock IK4. Xenon says he couldn't reproduce the bug, but he didn't state whether he had any SIM utility changing the outgoing number enabled.

For now disable the SIM utility that changes the outgoing number and you'll be good to go.
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Old December 28th, 2009, 08:30 AM   #11 (permalink)
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My Model is I7500 and I made the upgrade to the version I7500XXIK4. If I disable the SIM utility, I need insert the operator code in all contacts, and this way, my phone doesn't identify the calls. So or I lose the indentification or I will need restart every call.
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Old December 28th, 2009, 05:37 PM   #12 (permalink)
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Quote:
Originally Posted by shadydude View Post
Galax0 will not fix it, the latest version (1.1) is based on II5 and does not carry the fix for this issue. Galax0 1.2 will be based on IK4 and COULD fix it it, I haven't tried the stock IK4. Xenon says he couldn't reproduce the bug, but he didn't state whether he had any SIM utility changing the outgoing number enabled.

For now disable the SIM utility that changes the outgoing number and you'll be good to go.
Just a stupid question: How do I disable the SIM utility that changes the outgoing numbers? I couldn't find in the settings...
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Old December 28th, 2009, 06:18 PM   #13 (permalink)
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I´m using IK4 and the problem still persists.
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Old December 28th, 2009, 10:31 PM   #14 (permalink)
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Quote:
Originally Posted by Fernando Rodrigues View Post
Just a stupid question: How do I disable the SIM utility that changes the outgoing numbers? I couldn't find in the settings...
There should be an app called SIM toolkit inside the apps drawer, in there you'll find the utility that favors some specific carrier for long distance calls. Just disable that.

Quote:
Originally Posted by turkievicz View Post
My Model is I7500 and I made the upgrade to the version I7500XXIK4. If I disable the SIM utility, I need insert the operator code in all contacts, and this way, my phone doesn't identify the calls. So or I lose the indentification or I will need restart every call.
Try storing the complete number without the long distance carrier, e.g. 01199999999 instead of 0211199999999. You should get caller id working properly, but you'd just have to edit numbers before calling someone from other areas.
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Old December 29th, 2009, 08:27 AM   #15 (permalink)
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I don't find this app, "kill apps" it's the real name of the apps ? Do you have the link ? I made the download of other apps (Advanced task killer free and taskiller) and doesn't work.
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Old December 29th, 2009, 02:12 PM   #16 (permalink)
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Quote:
Originally Posted by fabianobonin View Post
I presume this is a bug in Android. Is there some ideal place to report it?
Make sure to also report it here:
Issues - android - Project Hosting on Google Code

I found two issues I'm having reported there, unfortunately they still haven't
been fixed:

Google Talk client dropping messages:
Issue 2023 - android - Google Talk doesn't show new messages in chat window - Project Hosting on Google Code

SMSs being sent twice:
Issue 2739 - android - Double SMS sendign bug - Project Hosting on Google Code

Please vote for them to be fixed. The second one is supposedly fixed, but
unfortunately not in 1.5 based IK4...
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Old December 30th, 2009, 05:17 AM   #17 (permalink)
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I registered a bug on Google Code (issue 5721):

Issue 5721 - android - Screen doesn´t lock after dial when SIM chip changes the dialed number - Project Hosting on Google Code

The people who is having the same problem, please vote for it.

Regards,

Fabiano
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Old January 1st, 2010, 07:14 PM   #18 (permalink)
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Happy new year, and I hope that in this year our problem will be solved.
I already voted.
And I found the app that could help, I'm using the "Task Manager" by homiaki.
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Old January 1st, 2010, 07:22 PM   #19 (permalink)
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Quote:
Originally Posted by turkievicz View Post
Happy new year, and I hope that in this year our problem will be solved.
I already voted.
And I found the app that could help, I'm using the "Task Manager" by homiaki.
Feliz ano novo, meu camarada!

I'm already aware about this app and I'm using all the time!
Every dial I have to run this apps and kill the dialer task! It really works, but it's a very dirty and ugly solution!

About your signature, let me ask you some things!
1- Where did you buy your phone? In Brazil?
2- Whats is the model of your phone? i7500 or i7500L? (You can find in the box or the manual)
3- If you bought this phone in Brazil and it's probably the same model as mine, How do you flash to the newest firmware (IK4)?

Abraço,
Fernando Rodrigues, Rio de Janeiro
Operadora VIVO
Firmware - I7500LVIII3
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Old January 1st, 2010, 07:30 PM   #20 (permalink)
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Obrigado, e para você tb.

About your questions:
1 - I bought this year in Milan, Italy.
2 - GT-I7500
3 - I didn't have problem with the flash, probably because my phone is Italian...hehehehe

Maybe if we found a app that put the operator code in all calls the problem could be solved.
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Old January 1st, 2010, 07:38 PM   #21 (permalink)
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Quote:
Originally Posted by turkievicz View Post
Obrigado, e para você tb.

About your questions:
1 - I bought this year in Milan, Italy.
2 - GT-I7500
3 - I didn't have problem with the flash, probably because my phone is Italian...hehehehe

Maybe if we found a app that put the operator code in all calls the problem could be solved.
Luck you, my friend!
I just bought the i7500L, selling here in Brazil! As I understood, I can't flash this phone in order to get this bricked!

If I find any App or any other better solution for this "not locking after dial thing", I will jump here immediately!

Grande abraço e valeu pela rápida resposta! Achei que era só eu que estava em casa na noite do dia primeiro de Janeiro!
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Old January 1st, 2010, 07:43 PM   #22 (permalink)
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Também fiquei por aqui, muito trânsito pra sair...hehehe
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Old February 20th, 2010, 04:28 PM   #23 (permalink)
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Hi everybody,

Today I finish my first android application, and it's to "solve" this problem.
It's working for me, so:

1 - Do you need made with the SIM doesn't more changes the number, in my case, I access "Toolkit do SIM" on the menu of my phone. In this moment your problem doesn't more occur, but do you need put the operator code every time that you need make a call. If you put the operator code in all numbers, another problem occurs, you loose the identification on a receive call.
2 - Copy my app to your computer and unzip.
3 - Install the app
3.1 - Go to the folder that you save my app
3.2 - Connect your phone to the computer
3.3 - Use the "adb install Operadora.apk" to install in your phone
4 - Open the Operadora in your phone
5 - Select the checkbox to turn on
6 - Put the operator code that you want. Only 02 digits.
7 - Make a call to test. OBS. The call number must be 11 digits.

There are another app on the android market, but didn't work in my phone and I don't know why. But, this is the link: com.fett.android.Operadora
Attached Files
File Type: zip operadora.zip (9.2 KB, 5 views)
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Old February 28th, 2010, 10:29 PM   #24 (permalink)
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Hi all!

I´m glad to say this problem is solved in version 1.6, which is available to Samsung Galaxy at:

Donut 1.6 Ufficiale per Galaxy i7500 Guida all'aggiornamento

I installed and i´m very satisfied with this version, altought it consumes a bit more battery than the latest 1.5 version.

Regards,

Fabiano
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Old March 1st, 2010, 07:08 AM   #25 (permalink)
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What happens if you put the phone numbers in international format? Ie, with a plus sign and your country code?

Here in the UK, all non-local calls start with a zero, and all mobiles are 07-. So a regular mobile phone number might look like 07123 456789. In my phone book, I've got them all listed in international format, so they look like +44 7123 456789. (+44 is the IDD code for the UK.) So I'd guess the example above would look something like "+55 21119999999" perhaps?

I don't know if this would solve your problem, but the IDD format is something approximating a standard, so it should theoretically work.

(As to -why- I've got all my numbers in international format, I can't exactly remember. I think there was some problem or other with my first ever handset and phonebooks, a Siemens S25 back when dinosaurs roamed the Earth).
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Old March 1st, 2010, 02:58 PM   #26 (permalink)
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Originally Posted by Cougar View Post
What happens if you put the phone numbers in international format? Ie, with a plus sign and your country code?

Here in the UK, all non-local calls start with a zero, and all mobiles are 07-. So a regular mobile phone number might look like 07123 456789. In my phone book, I've got them all listed in international format, so they look like +44 7123 456789. (+44 is the IDD code for the UK.) So I'd guess the example above would look something like "+55 21119999999" perhaps?

I don't know if this would solve your problem, but the IDD format is something approximating a standard, so it should theoretically work.

(As to -why- I've got all my numbers in international format, I can't exactly remember. I think there was some problem or other with my first ever handset and phonebooks, a Siemens S25 back when dinosaurs roamed the Earth).
I try this, but when I receive a call, the number isn't recognised in the phonebook.
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Old March 1st, 2010, 03:01 PM   #27 (permalink)
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Quote:
Originally Posted by fabianobonin View Post
Hi all!

I´m glad to say this problem is solved in version 1.6, which is available to Samsung Galaxy at:

Donut 1.6 Ufficiale per Galaxy i7500 Guida all'aggiornamento

I installed and i´m very satisfied with this version, altought it consumes a bit more battery than the latest 1.5 version.

Regards,

Fabiano
I am using the 1.6, (I know that this is not the problem) but it´s not possible choose the operator, right ? With this apps, you can choose your operator.
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Old March 1st, 2010, 03:19 PM   #28 (permalink)
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Ops, i forgot to mention: To transparently insert the operator, you need to access "SIM Toolkit" and enable this feature in the chip. In Brazil, this option in my chip is called "Claro DDD Facil". I presume not all chips have this feature, but this was exactly what caused the compatibility problem with screen lock.

Off course, your app can also be used as a more "standard" way to achieve the same result (i tried the market version and it didn´t work for me).

Why don´t you publish it in the Market?

Regards,

Fabiano
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Old March 1st, 2010, 03:57 PM   #29 (permalink)
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Quote:
Originally Posted by fabianobonin View Post
Ops, i forgot to mention: To transparently insert the operator, you need to access "SIM Toolkit" and enable this feature in the chip. In Brazil, this option in my chip is called "Claro DDD Facil". I presume not all chips have this feature, but this was exactly what caused the compatibility problem with screen lock.

Off course, your app can also be used as a more "standard" way to achieve the same result (i tried the market version and it didn´t work for me).

Why don´t you publish it in the Market?

Regards,

Fabiano
I was thinking in publish in the market, but needs $25 and a site to do it, and for now I have only this app, if I do more apps I will publish it.
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