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Old December 11th, 2011, 03:24 AM   #1 (permalink)
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Confused Connecting to NPS?

Hi all,

I want to upgrade my galaxy i7500 from 1.5 to 1.6 with the official upgrade through NPS but when I plug the phone in it shows the external and internal sd cards but doesn't seem to recognise the phone...

When I click on Upgrade Mobile Phone it comes up with a menu asking me to select the mobile but theres no options to select.

Anyone know what's going on?

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Old December 22nd, 2011, 10:21 PM   #2 (permalink)
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Had the same problem.

You have to go into the settings menu setting > about phone > additional settings > then click off mass storage only, problem solved.
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Old May 8th, 2012, 06:46 PM   #3 (permalink)
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Hi

"setting > about phone > additional settings > "

My phone doesn't have this option. Samsung GT-I5700.
I've tried every combination I can think of to connect the phone to upgrade the firmware etc. Wifi, bluetooth, USB cable. Kies, NPS and Samsung PC Studio 7. Nothing works.

I'm a little frustrated! Using the USB cable all I ever get is "Connecting..." but never a proper connection and nothing more.

Do you have any insight at all?!

Cheers
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