Go Back   Android Forums > Android Phones > Samsung i7500

New Forums: Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old September 16th, 2009, 12:07 PM   #1 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Jul 2009
Posts: 550
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 17 Times in 13 Posts
Default dialpad doesn't work during call

So I made a discovery - my dialpad doesn't work during a call. Even if I bring it up via the softkeys, the numbers don't register a tap...anyone. else have this issue or is it just my phone?

Advertisements
spottyelephant is offline  
Reply With Quote
sponsored links
Old September 16th, 2009, 02:40 PM   #2 (permalink)
Senior Member
 
Rastaman-FB's Avatar
 
Join Date: Sep 2009
Location: UK
Posts: 6,113
 
Device(s): HTC Desire (depreciated) Blue Galaxy s3 (international)
Carrier: Not Provided

Thanks: 114
Thanked 1,016 Times in 838 Posts
Default

Quote:
Originally Posted by spottyelephant View Post
So I made a discovery - my dialpad doesn't work during a call. Even if I bring it up via the softkeys, the numbers don't register a tap...anyone. else have this issue or is it just my phone?
workls for me on h8 sw
Rastaman-FB is offline  
Reply With Quote
Old September 17th, 2009, 07:15 AM   #3 (permalink)
Junior Member
 
Join Date: Sep 2009
Location: London
Posts: 85
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default

Mine works fine too. Just bring the little grey box up from the bottom (dialpad) to show the numbers and press away. I'm using default O2 version running H6 firmware.
hippy is offline  
Reply With Quote
Old September 17th, 2009, 07:24 AM   #4 (permalink)
New Member
 
Join Date: Sep 2009
Location: Phone: Samsung GT-i7500 (Galaxy) , UK (o2), Firmware 1.5, Baseband I7500XXII5, Kernel, Kernel 2.6.27
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default I've got this one too!

My hero, I was about to post the same thing. Even more strangely, it used to work fine when i first got the phone. I've used it previously to navigate onto conference call calls etc. It now seems like the screen is locked during the call even though it looks like it can be touched.

My theory is that it might be to do with an app I installed that fiddles with screen locking (Lock 2.0) not clearing out properly. I've uninstalled it now, but its still an issue. Have you installed that?

Dom

i7500/O2/1.5/H6
talldom is offline  
Last edited by talldom; September 17th, 2009 at 07:26 AM. Reason: cockup
Reply With Quote
Old September 17th, 2009, 09:36 AM   #5 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Jul 2009
Posts: 550
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 17 Times in 13 Posts
Default

No i never installed that. So it's not that. I've no idea what it could be. Previously i used it (the dialpad) once to delete a message from voicemail - but i had issues registering presses, thought i just had a greasy finger or something.

Now though the grey tab doesnt register, and if i bring it up via softkey options, the screen doesnt register anything - have to "exit" the phone with the home button.

It's annoying, but not a showstopper. I'm going to wait until i next update my phone and see if it's fixed. If not then i'll start to look into contact samsung or something.

I'll keep hunting the internet though!
spottyelephant is offline  
Last edited by spottyelephant; September 17th, 2009 at 09:37 AM.
Reply With Quote
Old September 17th, 2009, 10:35 AM   #6 (permalink)
Member
 
Xenon's Avatar
 
Join Date: Aug 2009
Location: Croatia
Posts: 243
 
Device(s): Samsung Galaxy with IL3 1.5 firmware
Carrier: Not Provided

Thanks: 19
Thanked 3 Times in 2 Posts
Default

How do I make the phone ignore the incoming call?
Xenon is offline  
Reply With Quote
Old September 17th, 2009, 11:11 AM   #7 (permalink)
Premium Member
 
justjimjpc's Avatar
 
Join Date: Nov 2008
Location: Washington DC, USA
Posts: 10,560
 
Device(s): G1(2ea) 1 rooted, MT3G v1.0, Samsung Vibrant, Samsung III, LG SLATE Tablet
Carrier: T-Mobile

Thanks: 5
Thanked 220 Times in 104 Posts
Default

Quote:
Originally Posted by Xenon View Post
How do I make the phone ignore the incoming call?
Press the HangUp/Power Button
__________________
Help Us: Submit FAQ's You have answered over and over! Will add them to OUR FAQ LIB. Check out our FAQ's.... Also Check out our Tag Search. \\\ Running 2 G1's & a MT3G, Vibrant(rooted), Galaxy S: <<< OLD New >>> JUST Samsung S3-32GB & LG GSlate Tablet /// Link for --> G1 Dream ROOT GUIDE ///// Link for --> UN-ROOT GUIDE
.
justjimjpc is offline  
Reply With Quote
Old September 17th, 2009, 11:15 AM   #8 (permalink)
New Member
 
Join Date: Sep 2009
Location: Phone: Samsung GT-i7500 (Galaxy) , UK (o2), Firmware 1.5, Baseband I7500XXII5, Kernel, Kernel 2.6.27
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Its certainly making me think about risking an Odin powered flash to H8 (along with preceeding issues with the crappy battery life and maddening screen lock).

Hilariously I tried to phone up samsung to complain, but couldn't navigate their voice menu system without the keys. Can this be a coincidence?

D
talldom is offline  
Reply With Quote
Old September 17th, 2009, 02:08 PM   #9 (permalink)
Member
 
Join Date: Sep 2009
Location: France:
Posts: 146
 
Device(s): Galaxy, Galaxy1, LG G2
Carrier: Not Provided

Thanks: 7
Thanked 0 Times in 0 Posts
Default Same Problem

Hi All, Just read this thread and realise that I have the same problem, I upgraded to H8 last week and I know the dialpad was working before !
ryko is offline  
Reply With Quote
Old September 17th, 2009, 04:28 PM   #10 (permalink)
Senior Member
 
Rastaman-FB's Avatar
 
Join Date: Sep 2009
Location: UK
Posts: 6,113
 
Device(s): HTC Desire (depreciated) Blue Galaxy s3 (international)
Carrier: Not Provided

Thanks: 114
Thanked 1,016 Times in 838 Posts
Default

just a thought

have you enabled vibration when using dial keys in settings?
if not then try it.
also have you installed spareparts?
Rastaman-FB is offline  
Reply With Quote
sponsored links
Old September 18th, 2009, 01:02 AM   #11 (permalink)
Member
 
Join Date: Sep 2009
Location: France:
Posts: 146
 
Device(s): Galaxy, Galaxy1, LG G2
Carrier: Not Provided

Thanks: 7
Thanked 0 Times in 0 Posts
Default

Hi Rasterman-FB,
Following your thought I enabled/disabled vibration this made no difference, then tried uninstalling spare parts,still no dialpad, thanks anyway all thourghts are very appreciated.
ryko is offline  
Reply With Quote
Old September 18th, 2009, 09:19 AM   #12 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Jul 2009
Posts: 550
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 17 Times in 13 Posts
Default

Are there any free replacement dialer apps on the market - full dialers i mean. I tried one of the higher rated ones last night and once u key in the initial number using it's dialer, it uses the normal dialer then once ur in call. Basically i want an alternative dialpad to use while im on a call!
spottyelephant is offline  
Reply With Quote
Old September 18th, 2009, 03:35 PM   #13 (permalink)
Junior Member
 
Join Date: Sep 2009
Posts: 42
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

my dialer didn't work for awhile. but all of sudden it works again...I don't know what is causing this problem but it works now..
zukbang is offline  
Reply With Quote
Old September 19th, 2009, 06:33 AM   #14 (permalink)
Member
 
Join Date: Sep 2009
Location: France:
Posts: 146
 
Device(s): Galaxy, Galaxy1, LG G2
Carrier: Not Provided

Thanks: 7
Thanked 0 Times in 0 Posts
Default Dialpad is back

Hi all,
Just had some time to mess about with the phone, was clearing a bit of space on the screen,got rid of autosync and wifi, on/off toggles as I now use the Switchers app from Samsung.I used the force stop command in Manage Aplications on Switchers app to set everything to zero (a thourght of my own),do not know if it has significance but since then my dialpad is up and working again Hope this is of some help
ryko is offline  
Last edited by ryko; September 19th, 2009 at 06:35 AM.
Reply With Quote
Old September 27th, 2009, 09:37 AM   #15 (permalink)
Member
 
Join Date: Sep 2009
Location: France:
Posts: 146
 
Device(s): Galaxy, Galaxy1, LG G2
Carrier: Not Provided

Thanks: 7
Thanked 0 Times in 0 Posts
Default dialpad bug

Hi All,
My dialpad refused to work again. This time I went straight too "manage aplications" Dialer Storage and did a force stop,tried the dialer again and found it to be working.I'm no technicien but I hope this might advance someone on to finding the bug or just helping restore the dialer.
ryko is offline  
Reply With Quote
Old September 28th, 2009, 07:15 AM   #16 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Jul 2009
Posts: 550
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 17 Times in 13 Posts
Default

Nope, nothing for me. Anyone got i5 firmware yet? Can you do a test to see if it works??
spottyelephant is offline  
Reply With Quote
Old September 28th, 2009, 07:29 AM   #17 (permalink)
Junior Member
 
Join Date: Sep 2009
Location: London
Posts: 85
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default

I just tested this (running II5 as of last night) and dialed 901 for voicemail, listened to a message, moved the phone away from my ear, waited a short time for the screen to unlock from black, screen unlocked, I slid the little dialpad grey button thing up and pressed 3 to delete the voicemail. Basically this all works fine for me. It worked exactly the same when I had the old firmware too (IH6).
hippy is offline  
Reply With Quote
Old September 28th, 2009, 08:07 AM   #18 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Jul 2009
Posts: 550
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 17 Times in 13 Posts
Default

Quote:
Originally Posted by hippy View Post
It worked exactly the same when I had the old firmware too (IH6).
Damn, which means it was never a problem for u in the first place! Altho i have h8 firmware, so maybe its an h8-specific problem. I mite upgrade to i5 this week then and hopefully that'l fix it!
spottyelephant is offline  
Reply With Quote
Old September 28th, 2009, 10:00 AM   #19 (permalink)
Senior Member
 
Rastaman-FB's Avatar
 
Join Date: Sep 2009
Location: UK
Posts: 6,113
 
Device(s): HTC Desire (depreciated) Blue Galaxy s3 (international)
Carrier: Not Provided

Thanks: 114
Thanked 1,016 Times in 838 Posts
Default

its something else, ive had h6, h8 and i5 and never experienced this problem
its somethign else causing it
Rastaman-FB is offline  
Reply With Quote
Old September 29th, 2009, 07:24 AM   #20 (permalink)
New Member
 
Join Date: Sep 2009
Location: Phone: Samsung GT-i7500 (Galaxy) , UK (o2), Firmware 1.5, Baseband I7500XXII5, Kernel, Kernel 2.6.27
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'd give Ryko's fix another try, it seems to be the dialer storage that you have to force close. I'm still on H6 (thanks Samsung) and am getting the problem periodically. Force close of the dialler and dialler storage apps has resolved it every time.

Dom
talldom is offline  
Reply With Quote
sponsored links
Old September 29th, 2009, 07:57 AM   #21 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Jul 2009
Posts: 550
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 17 Times in 13 Posts
Default

BOOM! Worked a treat this time. Thanks guys. Least we defo know the problem now
spottyelephant is offline  
Reply With Quote
Old September 29th, 2009, 08:26 AM   #22 (permalink)
Member
 
Join Date: Aug 2009
Posts: 323
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 6 Times in 6 Posts
Default

strange problem, never experienced something like that on my Galaxy. I hope a future firmware fix will do for you though.
bitxboi is offline  
Reply With Quote
Old September 29th, 2009, 10:31 AM   #23 (permalink)
Senior Member
 
kam187's Avatar
 
Join Date: Aug 2009
Location: UK
Posts: 1,320
 
Device(s): Nexus One
Carrier: Not Provided

Thanks: 3
Thanked 47 Times in 29 Posts
Default

I think the task is hanging. It'll be something related to your contacts or dial codes in your country or something wierd like that. That's why some of you have it and others dont. Bottom line is its a bug and you shouldnt have to kill the task. Lets hope its fixed soon!
kam187 is offline  
Reply With Quote
Old September 29th, 2009, 12:42 PM   #24 (permalink)
Member
 
Join Date: Aug 2009
Location: UK
Posts: 269
 
Device(s): Samsung galaxy (1.6 donut) HTC Desire (2.2 Froyo)
Carrier: Not Provided

Thanks: 75
Thanked 25 Times in 24 Posts
Default

Quote:
Originally Posted by kam187 View Post
I think the task is hanging. It'll be something related to your contacts or dial codes in your country or something wierd like that. That's why some of you have it and others dont. Bottom line is its a bug and you shouldnt have to kill the task. Lets hope its fixed soon!
hey KAM welcome back
how was your holliday?hope you enjoyed it and ready to come back to hard work of Samsung Galaxy issues world you made me decide to go for galaxy and i dont regret it for a minute and actually im thankful that you made me decide. i love the phone just battery is killing me but i and others found that Samsung case is draining the battery so for few days im managing to get 2 days from full charge. im still on H8 firmware though.
i remember before holiday you said when you come back you want to see some changes but i guess nothing changed here,lol.
just wanted to say welcome back
gie62001 is offline  
Reply With Quote
Old September 29th, 2009, 12:46 PM   #25 (permalink)
Senior Member
 
kam187's Avatar
 
Join Date: Aug 2009
Location: UK
Posts: 1,320
 
Device(s): Nexus One
Carrier: Not Provided

Thanks: 3
Thanked 47 Times in 29 Posts
Default

Hehe thanks. When i get time i think i'll start looking at how we can start integrating some of the android 1.6 stuff into the images. I've just managed to compile the kernel after alot of messing about with the arm toolchain

So are you saying the case presses the lock or camera button and that wakes the phone up? Maybe we could disable those buttons and use the ones on the front instead for unlock.

PS. it was work, then a holiday treking in the himalayas!
kam187 is offline  
Last edited by kam187; September 29th, 2009 at 12:47 PM.
Reply With Quote
Old September 29th, 2009, 02:45 PM   #26 (permalink)
Member
 
Join Date: Aug 2009
Location: UK
Posts: 269
 
Device(s): Samsung galaxy (1.6 donut) HTC Desire (2.2 Froyo)
Carrier: Not Provided

Thanks: 75
Thanked 25 Times in 24 Posts
Default

Quote:
Originally Posted by kam187 View Post
Hehe thanks. When i get time i think i'll start looking at how we can start integrating some of the android 1.6 stuff into the images. I've just managed to compile the kernel after alot of messing about with the arm toolchain

So are you saying the case presses the lock or camera button and that wakes the phone up? Maybe we could disable those buttons and use the ones on the front instead for unlock.

PS. it was work, then a holiday treking in the himalayas!
wow good for you fresh mountain weather better than android world now with google sending C&D letters to some best custom ROM makers and Samsung not willing to cooperate with users of Samsung Galaxy,lol.
so hope your fresh mind will help us with some issues.
about the cover you can read thread about battery and firmware some guys even done some small test to prove that camera and i think volume buttons keep phone awake and drains the battery.
it would be great if we could get donut as well just i guess we'll have to wait for official release.
thanx KAM for being here and giving us a bit of hope
gie62001 is offline  
Reply With Quote
Old September 29th, 2009, 05:43 PM   #27 (permalink)
Senior Member
 
kam187's Avatar
 
Join Date: Aug 2009
Location: UK
Posts: 1,320
 
Device(s): Nexus One
Carrier: Not Provided

Thanks: 3
Thanked 47 Times in 29 Posts
Default

Hmm really? Its all open source, so what's the problem exactly? Is it so bad that we'll have to start uploading source code and instructions on how to compile it now :-/

This is why open source for phones will never work properly, the operators always want some control
kam187 is offline  
Reply With Quote
Old September 29th, 2009, 05:53 PM   #28 (permalink)
Senior Member
 
Rastaman-FB's Avatar
 
Join Date: Sep 2009
Location: UK
Posts: 6,113
 
Device(s): HTC Desire (depreciated) Blue Galaxy s3 (international)
Carrier: Not Provided

Thanks: 114
Thanked 1,016 Times in 838 Posts
Default

Quote:
Originally Posted by kam187 View Post
Hmm really? Its all open source, so what's the problem exactly? Is it so bad that we'll have to start uploading source code and instructions on how to compile it now :-/

This is why open source for phones will never work properly, the operators always want some control
the C&D is cos the cynogen cooked rom gave access to specific apps that by default would normaly be paid for even though cynogen were developed for phones that these apps came with by default (hero, dream)
basically as its not a "hero" rom and its "cynogen" he doesnt have the right to be including the specific files that were on his rom as the devs did not grant him permission even though its a revamp of the existing rom with added extra's

i dont think its about developing android roms themselves
Rastaman-FB is offline  
Last edited by Rastaman-FB; September 29th, 2009 at 05:54 PM.
Reply With Quote
Old September 29th, 2009, 05:56 PM   #29 (permalink)
Senior Member
 
kam187's Avatar
 
Join Date: Aug 2009
Location: UK
Posts: 1,320
 
Device(s): Nexus One
Carrier: Not Provided

Thanks: 3
Thanked 47 Times in 29 Posts
Default

ahhh i see. That makes alot more sense. That was inevitable tho. HTC probably arent to impressed that their custom stuff is being copied across devices.
kam187 is offline  
Reply With Quote
Old September 30th, 2009, 12:22 AM   #30 (permalink)
Member
 
Join Date: Aug 2009
Posts: 253
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 1 Time in 1 Post
Default

The apps that caused the C&D were the closed source google apps like market, sync, gmail and a couple more I can't recall atm.

The reason why they had to send the C&D was because phone manufacturers had to license these apps from google before they can be included in their roms. So if cyanogen was including these apps even phones that did not come with them could have them. Hence google had to protect their copyrights otherwise they can't claim it in the future.

Some people over at xda decided to start coding open sourced replacements for those closed source apps. So hopefully in the near future it wouldn't be a problem for custom roms to have the full functionally as official roms.
pegasus21 is offline  
Reply With Quote
sponsored links
Old September 30th, 2009, 07:13 AM   #31 (permalink)
New Member
 
Join Date: Sep 2009
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had the same problem with the dialpad not working while in a call. The first time it came up was about 3 weeks after buying the phone, so I took it back to O2 shop I bought it from (I am in Germany) and they sent it off to Samsung for "repairs". After 4 weeks, I got the phone back and it worked fine again. Then yesterday this problem started coming up again. I was all set to take the phone back down to O2 this evening until I found this thread. Killing the Dialler Storage fixed it for me as well. What I am curious about is:

1) Turning the phone off and turning it back on never fixed the issue
2) Doing a factory reset on the phone never fixed the isse

Why does just killing the app fix the issue, when rebooting the phone doesn't?

PS: I am using the Samsung Galaxy (i7500).
Jabba is offline  
Last edited by Jabba; September 30th, 2009 at 07:14 AM.
Reply With Quote
Old September 30th, 2009, 09:10 AM   #32 (permalink)
New Member
 
Join Date: Sep 2009
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Updated to I5 yesterday. First few calls after the upgrade were fine; now the problem is back.

I am using AnyCut to have a shortcut to dial my mobile parking service directly – I am wondering whether that could trigger the issue to begin with

Unfortunately, I can't force stop my Dialer Storage process to see if that helps. When I try to, nothing seems to happen. :-(
jfallesen is offline  
Reply With Quote
Old October 5th, 2009, 12:13 PM   #33 (permalink)
Member
 
Join Date: Aug 2009
Posts: 323
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 6 Times in 6 Posts
Default

I can tap and dial during a call, but after the call is finished (prefirably by the other party) the phone doesn't preserve the numbers you dialed, nor you have the option to save it when calling
bitxboi is offline  
Reply With Quote
Old October 6th, 2009, 03:17 AM   #34 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Jul 2009
Posts: 550
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 17 Times in 13 Posts
Default

Quote:
Originally Posted by jfallesen View Post

Unfortunately, I can't force stop my Dialer Storage process to see if that helps. When I try to, nothing seems to happen. :-(
Nothing appears to happen, but if you go and make a call then your dialpad should work.
spottyelephant is offline  
Reply With Quote
Old October 6th, 2009, 07:46 AM   #35 (permalink)
Member
 
Cougar's Avatar
 
Join Date: Aug 2009
Location: Lancashire, England
Posts: 420
 
Device(s): HTC Sensation
Carrier: Not Provided

Thanks: 3
Thanked 16 Times in 15 Posts
Send a message via ICQ to Cougar Send a message via AIM to Cougar Send a message via MSN to Cougar Send a message via Yahoo to Cougar
Default

I've never had this issue (though to be fair it's not a feature I use regularly).

From reading here, I'd be tempted to suggest ruling out third party apps before pointing the finger at firmware issues. Use the regular dialer rather than AnyCut, for a start.
Cougar is offline  
Reply With Quote
Old October 13th, 2009, 08:00 AM   #36 (permalink)
Junior Member
 
Join Date: Sep 2009
Posts: 62
 
Device(s): HTC Desire HD Samsung Galaxy i7500
Carrier: Not Provided

Thanks: 3
Thanked 5 Times in 5 Posts
Default

I also have the same issue for the last few days. On/Off does not fix it, How do i stop the "Dialer Storage" process. I cant see it in taskiller??

Managed to get the dial pad up with the menu button, select the show dialpad option with the navigation keys, and you can then navigate round the keys and press OK as you need. Annoying, but seems to be a workaround.

However, after having just messed with this and typed it up here (and also deleted all call logs) its now working again!!!

??

Samsung i7500 on O2-UK, FW I7500XXIH6 (eagerly awaiting NPS fix to update...)
qwerty100 is offline  
Reply With Quote
Old October 13th, 2009, 08:15 AM   #37 (permalink)
New Member
 
Join Date: Sep 2009
Location: Phone: Samsung GT-i7500 (Galaxy) , UK (o2), Firmware 1.5, Baseband I7500XXII5, Kernel, Kernel 2.6.27
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

As a long term sufferer of this one, I'm keen to get it busted. Its followed me through firmware upgrades from H6 to I5 and through all the intervening versions. Lets have a collective think before I die of frustration.....

One thing I've noted is during a call to voicemail, after killing the dialler storage. Once you wait so long that the "double tap to unlock" message appears, thats the end of your dialler usage until you kill the process again. I also have very fritzy screen lock behaviour. It locks at random times and always defaults back to the 30 second lock setting. Can it be a coincidence? Do you have this too?

Another thing that occured to me is that I have a lot of contacts with a lot of info in ~ 1000 contacts including address and job title in a number of cases. Do the other sufferers have similar numbers? What about potentially having some funky formatting in the contacts, I've done a kludgy export from outlook leaving lots of crazy characters in my address book.

In terms of anycut, I can rule that one out as the problem predates me installing that by weeks. Any other thoughts as to possible contenders?

apps I run that might use/affect the dialler: spare parts, locale, layar, 0870no, APNdroid

apps installed since the problem and therefore in the clear: anycut, chompSMS.

I'm not running ahome or pandahome, or any replacement dialller apps

Currently have uninstalled locale as a test, any more suggestions?



-


if i don't fix it soon I'm going to have to factory reset and see if it goes.
talldom is offline  
Last edited by talldom; October 13th, 2009 at 08:15 AM.
Reply With Quote
Old October 13th, 2009, 08:18 AM   #38 (permalink)
Junior Member
 
Join Date: Sep 2009
Posts: 62
 
Device(s): HTC Desire HD Samsung Galaxy i7500
Carrier: Not Provided

Thanks: 3
Thanked 5 Times in 5 Posts
Default

i also have a lot on info in contacts, and its having all that info syncing so well with the phone has encouraged me to add addresses, DOB, and other info. Could this be it
qwerty100 is offline  
Reply With Quote
Old October 13th, 2009, 08:19 AM   #39 (permalink)
New Member
 
Join Date: Sep 2009
Location: Phone: Samsung GT-i7500 (Galaxy) , UK (o2), Firmware 1.5, Baseband I7500XXII5, Kernel, Kernel 2.6.27
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I also have the same issue for the last few days. On/Off does not fix it, How do i stop the "Dialer Storage" process. I cant see it in taskiller??

Use settings>applications>Manage applications and browse to Dialler storage. Open it and select "force stop"

Cheers,
D
talldom is offline  
Last edited by talldom; October 13th, 2009 at 08:21 AM.
Reply With Quote
Old October 13th, 2009, 11:41 AM   #40 (permalink)
Junior Member
 
Join Date: Sep 2009
Location: London
Posts: 85
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 2 Posts
Default

I have installed: spare parts, locale and layar and do not have this problem.
So, maybe try removing 0870no, APNdroid and see if the issue persists?
hippy is offline  
Reply With Quote
sponsored links
Old October 27th, 2009, 08:48 AM   #41 (permalink)
New Member
 
Join Date: Oct 2009
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Same problem

Having the same problem here. with my i7500. The screen stops working completely when in a call. Can't bring up the dialpad with the screen icon at the bottom. Menu->Show dialpad brings it up, but I can't use it by tapping. Have to use the D-pad to navigate. Very annoying.
tulanian is offline  
Reply With Quote
Old October 27th, 2009, 10:21 AM   #42 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Jul 2009
Posts: 550
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 17 Times in 13 Posts
Default

Having not changed anything whatsoever, my dialpad has started working.

The only thing i can think of that's changed, is that whenever i turn on/boot my phone in the morning, i use advanced task manager to kill all apps so i can start the day fresh. So maybe that's killing some process that makes the dialpad stop working, i dunno, but worth a try for anyone else!
spottyelephant is offline  
Reply With Quote
Old October 27th, 2009, 12:07 PM   #43 (permalink)
Junior Member
 
Join Date: Sep 2009
Posts: 30
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I also had this issue, but like spottyelephant my dialpad has started working again and I recently stopped using Advanced Task Manager and returned to TasKiller so would agree that it could be that software affecting the dialpad in the calls. Good spot.
Povester is offline  
Reply With Quote
Old October 27th, 2009, 12:50 PM   #44 (permalink)
Member
 
Join Date: Sep 2009
Location: France:
Posts: 146
 
Device(s): Galaxy, Galaxy1, LG G2
Carrier: Not Provided

Thanks: 7
Thanked 0 Times in 0 Posts
Default

I have noticed lately that dialpad was working normaly,and I tend to think also like you that it must have been an app that we may have jointly used and has now been updated. I use taskiller as well and I tried "kill all" on it just now but dialpad still works. Lets hope this bug has been finaly hit on the head ...so to speak
ryko is offline  
Reply With Quote
Old October 28th, 2009, 09:50 AM   #45 (permalink)
New Member
 
Join Date: Oct 2009
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hate to throw cold water on this, but it's still not working for me and I've been running Taskiller the entire time--never used Advanced Task Manager.
tulanian is offline  
Reply With Quote
Old November 1st, 2009, 11:44 PM   #46 (permalink)
vit
New Member
 
Join Date: Sep 2009
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default same here

I'm on II5, not using any apps mentioned in thread besides Advanced Task Manager (but I don't think it this is a problem) and still having the same problem: just randomly not working dialer while in call.

I did figure work around thought: instead of using dialer, just long-press menu button to pop-up the keyboard and use number keys to dial tones while in call.
vit is offline  
Reply With Quote
Old November 2nd, 2009, 12:34 AM   #47 (permalink)
Member
 
Join Date: Sep 2009
Location: France:
Posts: 146
 
Device(s): Galaxy, Galaxy1, LG G2
Carrier: Not Provided

Thanks: 7
Thanked 0 Times in 0 Posts
Default

Yup, I think I spoke too soon , even noticed that the dialer somtimes reappears during the call.
ryko is offline  
Reply With Quote
Old November 2nd, 2009, 01:10 PM   #48 (permalink)
Junior Member
 
Join Date: Oct 2009
Posts: 25
 
Device(s): HTC Desire Samsung Galaxy i7500
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Another option is to use the menu key, selecting the option to bring the dial pad up, then moving through the focus the buttons using the d-pad (up-down-left-right) and using OK to "push" them...
skandalfo is offline  
Last edited by skandalfo; November 2nd, 2009 at 01:13 PM. Reason: Fixed the description of the workaround after testing.
Reply With Quote
Old November 4th, 2009, 12:25 AM   #49 (permalink)
New Member
 
Join Date: Nov 2009
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

When I want to respond to IVR menu's when in a call I need to use the dialpad to select the proper response. (ie "press 1 for assisstance, 2 for ... etc)
It used to work until I got hold of a bluetooth headset. If a call is made when the headset is paired, the dialpad can be activated upon which the the screens blacks out and the dialpad is no longer functional in the call. Trying the use the dialpad in-call is from then on impossible untill the phone is switched off and on again. as of then all is functional again until paired with BT headset and a call made...

Is this a known bug, or just me not using it properly?

regards
pdegroote is offline  
Reply With Quote
Old November 6th, 2009, 05:50 AM   #50 (permalink)
New Member
 
Join Date: Oct 2009
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have had great luck with the H8 firmware after doing a factory reset. The dialpad has worked during all my calls after the reset and the battery life is much better. I think the phone is actually sleeping properly now.
tulanian is offline  
Reply With Quote
Reply

Buy the Samsung i7500
Sign up for instant notification when the Samsung i7500 goes on sale!
Samsung i7500

When Samsung joined the Open Handset Alliance, excitement and anticipation engulfed the mobile world. With industry leading mobile phones such as the Samsung Instinct and Samsung Omnia already on the market, expectations soared. The speculation can f... Read More



Go Back   Android Forums > Android Phones > Samsung i7500
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 11:06 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.