What's the latest on this? I think that if the Captivate has almost the same specs as the Infuse, and if it got the update last week as UCKK2 (same as some leaks that were released for the Infuse), I'm thinking that we will be getting the update soon. What do you think?
Have there been any more leaks released recently, or have they settled? Where do those leaks come from, anyway? Why do they become available to the public in the first place?
Sorry for asking too many questions. It's just that I'm getting antsy about this update after each day passes without said update occurring. I'm hoping that it would be released by the end of this month, if not by the end of this week.
I believe developers at Samsung/AT&T are the ones who leak the versions. I'm not sure exactly why they do so, but regardless, if you read the threads on XDA, you can see how people are saying it's the Samsung/AT&T team that is working on the builds and releasing leaks as they continue to stabilize and better it.
From what I've seen, all official leaks have stopped for quite a while now, which apparently means the finalized version is just about ready. There are even some who commented on XDA that the last leaked version was completely stable and will most likely be the version that gets to be the "official update".
Although a lot of people fret about the Captivate getting the update earlier than the Infuse, it makes perfect sense to me. Aside from the Captivate having been released earlier than the Infuse, the Captivate was THE flaghship Samsung Android phone on AT&T when it came out. In other words, it was the Galaxy SII of its day. That means the # of Captivate owners >>>>> # of Infuse owners.
The Infuse was introduced at a very awkward time, in my opinion. The Galaxy SII had been released in Korea and the UK and while America waited months and months for the American release, they somehow decided to release the Infuse. I'm not saying most Infuse owners were like me, but me definitely, settled for the Infused. In other words, it was me giving up the Galaxy SII because the contract was up and it was starting to waste months/time/energy to continue to wait without avail for the Galaxy SII.
Regardless, aside from going off on that tangent, so my point is I think it only makes sense that the Captivate got it before we did. The Captivate sold like hotcakes and its user base is immense compared to the number of people who own the Infuse.
I believe developers at Samsung/AT&T are the ones who leak the versions. I'm not sure exactly why they do so, but regardless, if you read the threads on XDA, you can see how people are saying it's the Samsung/AT&T team that is working on the builds and releasing leaks as they continue to stabilize and better it.
From what I've seen, all official leaks have stopped for quite a while now, which apparently means the finalized version is just about ready. There are even some who commented on XDA that the last leaked version was completely stable and will most likely be the version that gets to be the "official update".
Although a lot of people fret about the Captivate getting the update earlier than the Infuse, it makes perfect sense to me. Aside from the Captivate having been released earlier than the Infuse, the Captivate was THE flaghship Samsung Android phone on AT&T when it came out. In other words, it was the Galaxy SII of its day. That means the # of Captivate owners >>>>> # of Infuse owners.
The Infuse was introduced at a very awkward time, in my opinion. The Galaxy SII had been released in Korea and the UK and while America waited months and months for the American release, they somehow decided to release the Infuse. I'm not saying most Infuse owners were like me, but me definitely, settled for the Infused. In other words, it was me giving up the Galaxy SII because the contract was up and it was starting to waste months/time/energy to continue to wait without avail for the Galaxy SII.
Regardless, aside from going off on that tangent, so my point is I think it only makes sense that the Captivate got it before we did. The Captivate sold like hotcakes and its user base is immense compared to the number of people who own the Infuse.
Well, at least we can rest assured that we will be getting the update, since they're working on it.
I now know that UCKL2 is the latest version of the leak, via further research. (I've done a lot of research about this update.) When was that released?
I purchased an i997 Infuse and i777 Galaxy SII Dec. 29 and went out to Samsung today and registered both phones, just in case there is a queue for firmware upgrades. Once registered, the respective phones had a "chat" box amongst other selections and I chatted with Pearlie. She says that the Gingerbread upgrade is about 2-3 weeks away from being released and that issues with servers was the delay. This delay in Gingerbread release for the Infuse begins to make sense, if you consider a million Infuse phones trying to communicate to a limited number of Samsung servers. She also said I should not try to install any of the newer leaks to my i997UCKD5 baseband. Guess I can wait a few weeks for the upgrade since my latest attempts with Kies Mini failed to terminate correctly.
Quote:
Originally Posted by yohannie
I believe developers at Samsung/AT&T are the ones who leak the versions. I'm not sure exactly why they do so, but regardless, if you read the threads on XDA, you can see how people are saying it's the Samsung/AT&T team that is working on the builds and releasing leaks as they continue to stabilize and better it.
From what I've seen, all official leaks have stopped for quite a while now, which apparently means the finalized version is just about ready. There are even some who commented on XDA that the last leaked version was completely stable and will most likely be the version that gets to be the "official update".
Although a lot of people fret about the Captivate getting the update earlier than the Infuse, it makes perfect sense to me. Aside from the Captivate having been released earlier than the Infuse, the Captivate was THE flaghship Samsung Android phone on AT&T when it came out. In other words, it was the Galaxy SII of its day. That means the # of Captivate owners >>>>> # of Infuse owners.
The Infuse was introduced at a very awkward time, in my opinion. The Galaxy SII had been released in Korea and the UK and while America waited months and months for the American release, they somehow decided to release the Infuse. I'm not saying most Infuse owners were like me, but me definitely, settled for the Infused. In other words, it was me giving up the Galaxy SII because the contract was up and it was starting to waste months/time/energy to continue to wait without avail for the Galaxy SII.
Regardless, aside from going off on that tangent, so my point is I think it only makes sense that the Captivate got it before we did. The Captivate sold like hotcakes and its user base is immense compared to the number of people who own the Infuse.
Last edited by Stauchwall; January 17th, 2012 at 03:30 PM.
I purchased an i997 Infuse and i777 Galaxy SII Dec. 29 and went out to Samsung today and registered both phones, just in case there is a queue for firmware upgrades. Once registered, the respective phones had a "chat" box amongst other selections and I chatted with Pearlie. She says that the Gingerbread upgrade is about 2-3 weeks away from being released and that issues with servers was the delay. This delay in Gingerbread release for the Infuse begins to make sense, if you consider a million Infuse phones trying to communicate to a limited number of Samsung servers. She also said I should not try to install any of the newer leaks to my i997UCKD5 baseband. Guess I can wait a few weeks for the upgrade since my latest attempts with Kies Mini failed to terminate correctly.
You know what? That's the best piece of information I have ever read to date. Pearlie seems to be very knowledgeable about this, unlike AT&T, which was unable to provide any information about when we would get the upgrade. But now we have renewed hope! But now the question I have is, I wonder how we will need to download the update. Via a computer, Wi-Fi, or 3/4G?
If possible could you provide an explanation of why exactly the update was delayed with respect to the overwhelming Samsung server traffic? Why do our phones contact Samsung servers along with AT&T servers?
I purchased an i997 Infuse and i777 Galaxy SII Dec. 29 and went out to Samsung today and registered both phones, just in case there is a queue for firmware upgrades. Once registered, the respective phones had a "chat" box amongst other selections and I chatted with Pearlie. She says that the Gingerbread upgrade is about 2-3 weeks away from being released and that issues with servers was the delay. This delay in Gingerbread release for the Infuse begins to make sense, if you consider a million Infuse phones trying to communicate to a limited number of Samsung servers. She also said I should not try to install any of the newer leaks to my i997UCKD5 baseband. Guess I can wait a few weeks for the upgrade since my latest attempts with Kies Mini failed to terminate correctly.
Oh wow, that's fascinating to hear! You're the first person I know who actually got a confirmation from an official. Everyone else I know only got vague answers or "We don't know" kind of replies, but that's very promising to know that someone said it is all done and ready.
That does make sense I guess. It also lines up perfectly with what the people at XDA were saying, about how the latest leak was very stable. So I guess it is a matter of AT&T getting its head together and figuring out what the best way to push the update will be.
I for one am sick to death of having waited for this. I am so ready for the closure! As much as I have enjoyed coming onto these forums and checking daily, I'd love to be able to stop, and I feel like that will happen only once the Gingerbread update comes haha >_<
(And yes, I've done the custom ROM thing, been there, done that - rendered half of my videos unplayable for some reason, so I'm on stock and will be planning on staying on stock).
Oh wow, that's fascinating to hear! You're the first person I know who actually got a confirmation from an official. Everyone else I know only got vague answers or "We don't know" kind of replies, but that's very promising to know that someone said it is all done and ready.
That does make sense I guess. It also lines up perfectly with what the people at XDA were saying, about how the latest leak was very stable. So I guess it is a matter of AT&T getting its head together and figuring out what the best way to push the update will be.
I for one am sick to death of having waited for this. I am so ready for the closure! As much as I have enjoyed coming onto these forums and checking daily, I'd love to be able to stop, and I feel like that will happen only once the Gingerbread update comes haha >_<
I too would like to stop researching the Internet and reading forums for this information. All that research wasted too much data on my data plan.
I assure you that we will get this update. AT&T wouldn't release a press release note for nothing if they weren't going to commit to releasing all 2011-released Android phones. Also, leaks don't just come out of the blue, I have learned.
Many people have gotten the press release note all wrong. They think that the Infuse was supposed to get the update by the end of last year. I challenge you to find the statement on AT&T Customers to Enjoy Gingerbread that contains the phrase "by the end of 2011." AT&T does not lie; they already upgraded three out of the six phones listed on that site. And it looks like within 2-3 weeks, there'll be a fourth phone updated, the Infuse 4G.
So, fellow Infuse users, let us take Pearlie's word and anticipate the upgrade! The only thing that needs to happen, I think, is for Samsung to push the update to AT&T, and then it'll all be downhill from there, provided that AT&T will not install more "bloatware," as people have called them (I find that some AT&T apps, such as AT&T Code Scanner and myAT&T, are quite useful).
One thing remains, however: you guys might have more knowledge of this than I do; what exactly is Carrier IQ that the one senator was enraged about?
I too would like to stop researching the Internet and reading forums for this information. All that research wasted too much data on my data plan.
I assure you that we will get this update. AT&T wouldn't release a press release note for nothing if they weren't going to commit to releasing all 2011-released Android phones. Also, leaks don't just come out of the blue, I have learned.
Many people have gotten the press release note all wrong. They think that the Infuse was supposed to get the update by the end of last year. I challenge you to find the statement on AT&T Customers to Enjoy Gingerbread that contains the phrase "by the end of 2011." AT&T does not lie; they already upgraded three out of the six phones listed on that site. And it looks like within 2-3 weeks, there'll be a fourth phone updated, the Infuse 4G.
So, fellow Infuse users, let us take Pearlie's word and anticipate the upgrade! The only thing that needs to happen, I think, is for Samsung to push the update to AT&T, and then it'll all be downhill from there, provided that AT&T will not install more "bloatware," as people have called them (I find that some AT&T apps, such as AT&T Code Scanner and myAT&T, are quite useful).
One thing remains, however: you guys might have more knowledge of this than I do; what exactly is Carrier IQ that the one senator was enraged about?
I know exactly how you feel. Seriously. I mean, I had fun reading all these threads and whatnot, but if I just had the darn Gingerbread update, I would've spent that time doing something else haha. This all actually started for me because my contract was up in May and I was looking to upgrade to my first smart phone. I was hanging onto the iPhone 5 rumors, but they kept pushing it back month by month, so I changed my hopes to the Galaxy SII... Which the American release also kept being rumored and then pushed back month by month. That was when I developed the habit of checking these kinds of forums/tech blogs every single day, which I now must say is quite unhealthy for someone with OCD like me @_@ haha...
But yeah, let's all be at least happy and content that it's definitely coming. I just shake my head when I see some people swearing that it's not coming. AT&T would look like fools if they promised it and then failed to deliver. And exactly like you said, there are teams working on this - I doubt months of their labor was all meant to go down the drain as being nothing more than leaks.
The biggest sadness though is that we probably won't even notice much of a difference on the Gingerbread. I think for me at least, it'll be like a mental/psychological closure after all this time haha.
The Carrier IQ thing I'm not so well-versed in either, but from the gist of it that I do know, it was something about how they're able to track/trace your information/activities or something like that. Or I could be totally wrong haha.
I know exactly how you feel. Seriously. I mean, I had fun reading all these threads and whatnot, but if I just had the darn Gingerbread update, I would've spent that time doing something else haha. This all actually started for me because my contract was up in May and I was looking to upgrade to my first smart phone. I was hanging onto the iPhone 5 rumors, but they kept pushing it back month by month, so I changed my hopes to the Galaxy SII... Which the American release also kept being rumored and then pushed back month by month. That was when I developed the habit of checking these kinds of forums/tech blogs every single day, which I now must say is quite unhealthy for someone with OCD like me @_@ haha...
But yeah, let's all be at least happy and content that it's definitely coming. I just shake my head when I see some people swearing that it's not coming. AT&T would look like fools if they promised it and then failed to deliver. And exactly like you said, there are teams working on this - I doubt months of their labor was all meant to go down the drain as being nothing more than leaks.
The biggest sadness though is that we probably won't even notice much of a difference on the Gingerbread. I think for me at least, it'll be like a mental/psychological closure after all this time haha.
The Carrier IQ thing I'm not so well-versed in either, but from the gist of it that I do know, it was something about how they're able to track/trace your information/activities or something like that. Or I could be totally wrong haha.
Regarding your former upgrade plan, I too was going to get the "iPhone 5"; this was back in May and I, like you, checked Google News every day for the latest information regarding that. After finding out that the iPhone would be released in the fall, I got disappointed, because I was getting a phone in the summer.
When I walked into an AT&T store and said that I wanted the iPhone 4, the clerk discouraged me from getting that and steered me to the Infuse, saying that it was better. So I trusted him and got it. I never regret buying this phone, even to this day.
The talk about the Gingerbread update has been going around since late July. I got quite excited about that once I learned what I could benefit from that. So in August, I kept checking Google News for the latest info and even had it set to email me every time there is a new search result for "infuse gingerbread update" (without the quotes). It's still set to do that.
This obviously shows my heightened anticipation and obsession about the update. When the update didn't come as quickly as I thought, I became worried. Now I guess there isn't a need to. Except for one thing.
I chatted with Samsung, and coincidentally ended up with Pearlie. At first, I beat around the bush, asking about the HSPA+ 21.1 mbps and how I never experienced those speeds before (have you?). She said that it depends on the type of Wi-Fi network I use (huh???). Then I let it out: I asked if the Gingerbread update would enhance the HSPA+ chip. She said that that was correct. Upon asking her when it would be released, there seemed to be an automated response from her that said Samsung is unable to speculate about when/if the update will be released, since it could lead to inaccurate information. I asked her if she had any information about the update itself, but she said that if she did, she'd have helped me.
I'm still certain that we will get the update in 2-3 weeks, but could somebody explain this chat conversation? It's probably the same Pearlie that Stauchwall chatted with, but why did she not tell me what she told Stauchwall about the update?
Last edited by dlee1001; January 17th, 2012 at 10:53 PM.
Regarding your former upgrade plan, I too was going to get the "iPhone 5"; this was back in May and I, like you, checked Google News every day for the latest information regarding that. After finding out that the iPhone would be released in the fall, I got disappointed, because I was getting a phone in the summer.
When I wanted into an AT&T store and said that I wanted the iPhone 4, the clerk discouraged me from getting that and steered me to the Infuse, saying that it was better. So I trusted him and got it. I never regret buying this phone, even to this day.
The talk about the Gingerbread update has been going around since late July. I got quite excited about that once I learned what I could benefit from that. So in August, I kept checking Google News for the latest info and even had it set to email me every time there is a new search result for "infuse gingerbread update" (without the quotes). It's still set to do that.
This obviously shows my heightened anticipation and obsession about the update. When the update didn't come as quickly as I thought, I became worried. Now I guess there isn't a need to. Except for one thing.
I chatted with Samsung, and coincidentally ended up with Pearlie. At first, I best around the bush, asking about the HSPA+ 21.1 mbps and how I never experienced those speeds before (have you?). She said that it depends on the type of Wi-Fi network I use (huh???). Then I let it out: I asked if the Gingerbread update would enhance the HSPA+ chip. She said that that was correct. Upon asking her when it would be released, there seemed to be an automated response from her that said Samsung is unable to speculate about when/if the update will be released, since it could lead to inaccurate information. I asked her if she had any information about the update itself, but she said that if she did, she'd have helped me.
I'm still certain that we will get the update in 2-3 weeks, but could somebody explain this chat conversation? It's probably the same Pearlie that Stauchwall chatted with, but why did she not tell me what she told Stauchwall about the update?
That response is actually the one I've seen most people report having gotten from Samsung. That's also why I was amazed that Stauchwall said she told him that it's coming. I don't know if it's the same person (maybe they just use the same ID), or maybe even if it is, by rule, they aren't allowed to let us know exactly when it's scheduled on coming (and maybe when she was talking to Stauchwall, she let it slip).
I can see why they'd do that, since if we got word that an official rep from Samsung/AT&T said it was coming in XX weeks/days and then they end up having issues at some step and push it back further, we'd probably have a fit just like when that guy carelessly tweeted about how the Infuse was supposed to get the GB update back in... Was it Oct/Nov? I forget, but yeah. I remember Infuse owners went berserk and called/emailed/bombarded them with why it wasn't coming out when it was promised by the guy who tweeted it.
For the speed, I think it really depends on your geographic location. AT&T's HSPA+ network isn't spread evenly over the States - there are cities/areas where the speed is blazing fast while in my area too, I get really slow speed (thank goodness I'm on WiFi 90% of the time).
Once again, I think the Infuse is in an awkward niche due to its release time. The newer line of LTE phones are going to benefit from AT&T's expansion of LTE towers, but I'm not sure if AT&T plans on expanding its HSPA+ coverage since they've got bigger fish to fry with LTE (especially since expanding LTE coverage seems to be the new "Race of the Carriers" between Sprint/Verizon/AT&T). I'm not to technically insightful on the network stuff though so maybe HSPA+ will get better coverage, I don't know, but as far as I'm concerned, no I've never experienced the "blazing fast speeds" marketed for this phone on the "4G" haha.
By the way, listening to your obsession about seeing/hearing news/rumors for the phones and then now the update made me feel better haha because that's exactly what was happening to me... And is still happening, since I roam this forum, the XDA, and that Android Central one on a daily basis. I feel like some creepy scavenger, manically waiting for that GB update! @_@
That response is actually the one I've seen most people report having gotten from Samsung. That's also why I was amazed that Stauchwall said she told him that it's coming. I don't know if it's the same person (maybe they just use the same ID), or maybe even if it is, by rule, they aren't allowed to let us know exactly when it's scheduled on coming (and maybe when she was talking to Stauchwall, she let it slip).
I can see why they'd do that, since if we got word that an official rep from Samsung/AT&T said it was coming in XX weeks/days and then they end up having issues at some step and push it back further, we'd probably have a fit just like when that guy carelessly tweeted about how the Infuse was supposed to get the GB update back in... Was it Oct/Nov? I forget, but yeah. I remember Infuse owners went berserk and called/emailed/bombarded them with why it wasn't coming out when it was promised by the guy who tweeted it.
For the speed, I think it really depends on your geographic location. AT&T's HSPA+ network isn't spread evenly over the States - there are cities/areas where the speed is blazing fast while in my area too, I get really slow speed (thank goodness I'm on WiFi 90% of the time).
Once again, I think the Infuse is in an awkward niche due to its release time. The newer line of LTE phones are going to benefit from AT&T's expansion of LTE towers, but I'm not sure if AT&T plans on expanding its HSPA+ coverage since they've got bigger fish to fry with LTE (especially since expanding LTE coverage seems to be the new "Race of the Carriers" between Sprint/Verizon/AT&T). I'm not to technically insightful on the network stuff though so maybe HSPA+ will get better coverage, I don't know, but as far as I'm concerned, no I've never experienced the "blazing fast speeds" marketed for this phone on the "4G" haha.
By the way, listening to your obsession about seeing/hearing news/rumors for the phones and then now the update made me feel better haha because that's exactly what was happening to me... And is still happening, since I roam this forum, the XDA, and that Android Central one on a daily basis. I feel like some creepy scavenger, manically waiting for that GB update! @_@
You're right about everything you said and implied here. And if Pearlie let it slip like that when she technically wasn't supposed to, it's bound to be true.
Device(s): Samsung Infuse 4G with Dlev 5 rom and Entropy's Daily Driver 9/26, GS2 may be owned.
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Hopefully it is.... Now i want ics! They will probably not even release leaks for ics though, they will probably end development for this phone after gingerbread (3rd party dev over on xda will still be on lol but no more official). Ics hope through cyanogen mod only lol.
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Infuse 4G}= with CM7. Probably sent from my awesome phone. You will find me on XDA just look for my sig.
Hopefully it is.... Now i want ics! They will probably not even release leaks for ics though, they will probably end development for this phone after gingerbread (3rd party dev over on xda will still be on lol but no more official). Ics hope through cyanogen mod only lol.
I think the Infuse is capable of running Ice Cream Sandwich. But that wouldn't matter if Samsung/AT&T will not release it for this phone. Who knows? Only time will tell whether we will be able to get ICS. Let's hope we do (but let's not get our hopes up too much, lest we become dismayed should we not get that update in the future).
When the Gingerbread update for the Captivate came out, a lot of Infuse owners were saying "Eh, we won't get it anyways, because the only way is through Kies, and Samsung doesn't support the Infuse on Kies."
Well, here we go now. Why did Samsung decide to make Kies Mini (along with drivers) suddenly available for the Infuse yesterday? I bet it's because the Gingerbread update is right around the corner.
When the Gingerbread update for the Captivate came out, a lot of Infuse owners were saying "Eh, we won't get it anyways, because the only way is through Kies, and Samsung doesn't support the Infuse on Kies."
Well, here we go now. Why did Samsung decide to make Kies Mini (along with drivers) suddenly available for the Infuse yesterday? I bet it's because the Gingerbread update is right around the corner.
Can't wait!
I too am excited about Samsung finally having something new to download and that the reason being is because the Gingerbread update is imminent.
But as soon as I downloaded Kies mini, it said that there was a newer version available. I found that to be weird, but I let it go ahead anyway. But after about 30% of the file downloaded, it said that I got disconnected from the Internet. No siree, I didn't. I tethered my Infuse to my computer for Internet, since I have the 4GB plan on AT&T and I have no other way to get Internet access at home.
A side note here that's worth mentioning for me: when I downloaded Kies mini, the download process kept getting interrupted and required multiple tries to get it to download (luckily, every time I clicked the download link, it started right where it left off). Now I'm getting messages that I got disconnected from the Internet while trying to download the latest version of Kies. Does technology really hate me like that?
Anyway, I cancelled the update after it said the connection error. Kies mini opened and then prompted me to connect my phone. So I connected it and selected "Kies (Firmware Update)" on the phone. But nothing happened on the Kies. I tried multiple times, but it didn't work.
Why is that? Is it because I don't have the latest version?
I too am excited about Samsung finally having something new to download and that the reason being is because the Gingerbread update is imminent.
But as soon as I downloaded Kies mini, it said that there was a newer version available. I found that to be weird, but I let it go ahead anyway. But after about 30% of the file downloaded, it said that I got disconnected from the Internet. No siree, I didn't. I tethered my Infuse to my computer for Internet, since I have the 4GB plan on AT&T and I have no other way to get Internet access at home.
A side note here that's worth mentioning for me: when I downloaded Kies mini, the download process kept getting interrupted and required multiple tries to get it to download (luckily, every time I clicked the download link, it started right where it left off). Now I'm getting messages that I got disconnected from the Internet while trying to download the latest version of Kies. Does technology really hate me like that?
Anyway, I cancelled the update after it said the connection error. Kies mini opened and then prompted me to connect my phone. So I connected it and selected "Kies (Firmware Update)" on the phone. But nothing happened on the Kies. I tried multiple times, but it didn't work.
Why is that? Is it because I don't have the latest version?
I'm not sure what happened for yours, but for me, after I downloaded the software and installed it, it asked for me to reboot my computer. After that, when I turned on Kies Mini (which had a shortcut on the desktop), it opened perfectly and asked me to connect my phone.
Once I connected my phone, Windows (at the bottom right) was saying it was installing the drivers which took a while (around 3 minutes or so), during which time Kies Mini didn't do anything (it just said Please Connect Phone).
After the drivers finished installing, Kies Mini recognized my phone and I was able to open it to view its files. There was also a button for "Upgrade to Latest Software" or something like that, but it was grayed out, I guess obviously since the GB update isn't out yet.
I'm not sure what happened for yours, but for me, after I downloaded the software and installed it, it asked for me to reboot my computer. After that, when I turned on Kies Mini (which had a shortcut on the desktop), it opened perfectly and asked me to connect my phone.
Once I connected my phone, Windows (at the bottom right) was saying it was installing the drivers which took a while (around 3 minutes or so), during which time Kies Mini didn't do anything (it just said Please Connect Phone).
After the drivers finished installing, Kies Mini recognized my phone and I was able to open it to view its files. There was also a button for "Upgrade to Latest Software" or something like that, but it was grayed out, I guess obviously since the GB update isn't out yet.
Mine did install successfully, and asked me to reboot, so I did that right away. After rebooting, I opened Kies and it checked for a newer version, at which it did. So it started downloading and then gave me that error message.
Maybe the problem is because I already have the drivers installed?
According to Kies mini, the latest version of it is 1.0.0.11084_3. The version I have installed is 1.0.0.11011_4. Can you see if you have any version updates for yours?
According to Kies mini, the latest version of it is 1.0.0.11084_3. The version I have installed is 1.0.0.11011_4. Can you see if you have any version updates for yours?
Mine is 1.0.0.11084_3.
Oh you know what, come to think of it, that's what I did. I had drivers already installed for the Captivate (due to when I wanted to root/install custom ROM) because I had installed the Kies Mini for the Captivate so that I could tinker with my phone.
I was afraid it would lead to issues so before I installed the official Infuse Kies Mini, I went to Control Pannel and uninstalled all the drivers.
Oh you know what, come to think of it, that's what I did. I had drivers already installed for the Captivate (due to when I wanted to root/install custom ROM) because I had installed the Kies Mini for the Captivate so that I could tinker with my phone.
I was afraid it would lead to issues so before I installed the official Infuse Kies Mini, I went to Control Pannel and uninstalled all the drivers.
Maybe you should try that.
Also, do you have 32-bit or 64-bit Windows? I have 64-bit Windows 7 Ultimate with all of the latest updates. I heard Kies and its mini counterpart are notorious for being incompatible with 64-bit Windows.
Also, do you have 32-bit or 64-bit Windows? I have 64-bit Windows 7 Ultimate with all of the latest updates. I heard Kies and its mini counterpart are notorious for being incompatible with 64-bit Windows.
I have 64-bit, but I'm just regular Home Edition Windows 7, I don't know if that makes a difference though. And I'm updated on all the service packs and whatnot.
I have 64-bit, but I'm just regular Home Edition Windows 7, I don't know if that makes a difference though. And I'm updated on all the service packs and whatnot.
In that case, then, I will have the Kies mini download the newer version when I have better Internet access. It's kind of weird how it didn't install the newest version in the first place.
I can't get Kies mini to work! I tried uninstalling the drivers uninstalling Kies mini several times. Then I downloaded a new copy of both the drivers and Kies mini from the website and reinstalled Kies mini. When it installed and asked me to connect the phone, I did so, and two drivers installed (Samsung USB Modem and Samsung USB Composite Device). When those finished, nothing happened on Kies mini. It was getting frustrating. I did all this several times.
I set the USB connection on my phone to go to Kies (firmware update) when connecting. Still no dice.
What in the world am I doing wrong? Is it because I have 64-bit? Should I install 32-bit and hope that works? I really don't want to do that, so if there is something else I'm doing wrong, please let me know. Otherwise, I'll have to start everything from scratch (i.e., reinstall Windows 7 as 32-bit). I know that sounds drastic, but if there's nothing else I can do, what other options are there?
I can't get Kies mini to work! I tried uninstalling the drivers uninstalling Kies mini several times. Then I downloaded a new copy of both the drivers and Kies mini from the website and reinstalled Kies mini. When it installed and asked me to connect the phone, I did so, and two drivers installed (Samsung USB Modem and Samsung USB Composite Device). When those finished, nothing happened on Kies mini. It was getting frustrating. I did all this several times.
I set the USB connection on my phone to go to Kies (firmware update) when connecting. Still no dice.
What in the world am I doing wrong? Is it because I have 64-bit? Should I install 32-bit and hope that works? I really don't want to do that, so if there is something else I'm doing wrong, please let me know. Otherwise, I'll have to start everything from scratch (i.e., reinstall Windows 7 as 32-bit). I know that sounds drastic, but if there's nothing else I can do, what other options are there?
I just checked my computer for you and it is "Windows 7 Home Premium Edition" running 64-bit.
I don't think the 64-bit is the problem (unless it's got to do with yours being the Ultimate, although I don't see how that should be the problem).
Once again, what I did was:
1) Uninstall drivers from Kies Mini Captivate (which I had used for flashing/rooting before).
2) Install Kies Mini from the Samsung site.
3) Restart the computer.
4) Connect the phone.
5) Right-hand bottom corner of Windows showed detection of new hardware.
6) Took about 3 ~ 5 minutes installing drivers (automatically happened, I didn't do anything).
7) Kies Mini shows the phone as "Unregistered Device" (but I can still browse through it and whatnot).
That's really all I did and didn't encounter any issues. Is your phone rooted at all? I don't know if I mentioned this earlier, but my phone is absolutely as it came out of the box. I used ODIN to flash it back to stock, then followed through a factory reset, and then followed with the official AT&T upgrade to UCKH1.
If your phone is rooted/running a different ROM, maybe you should try doing that first; I hope that works.
I just checked my computer for you and it is "Windows 7 Home Premium Edition" running 64-bit.
I don't think the 64-bit is the problem (unless it's got to do with yours being the Ultimate, although I don't see how that should be the problem).
Once again, what I did was:
1) Uninstall drivers from Kies Mini Captivate (which I had used for flashing/rooting before).
2) Install Kies Mini from the Samsung site.
3) Restart the computer.
4) Connect the phone.
5) Right-hand bottom corner of Windows showed detection of new hardware.
6) Took about 3 ~ 5 minutes installing drivers (automatically happened, I didn't do anything).
7) Kies Mini shows the phone as "Unregistered Device" (but I can still browse through it and whatnot).
That's really all I did and didn't encounter any issues. Is your phone rooted at all? I don't know if I mentioned this earlier, but my phone is absolutely as it came out of the box. I used ODIN to flash it back to stock, then followed through a factory reset, and then followed with the official AT&T upgrade to UCKH1.
If your phone is rooted/running a different ROM, maybe you should try doing that first; I hope that works.
I am not rooted, and this is my first smartphone.
Do you remember what or how many drivers were installed when you connected your phone to the computer?
I'm not fully sure, but I do remember on Windows, it showed 2 things being installed/loading. I don't remember what they were though.
Nothing is working, so I'm backing up the things I can't lose (like documents and gigabytes of music) and then reinstalling Windows 7 as a 32-bit OS. I'm going to do that first thing when I go back to college tomorrow, where I'd have much better Internet access.
I know that 32-bit is considered legacy technology, but my laptop came with 32-bit Windows Vista in the first place, and I guess mine was designed to be like that. It came with only 3GB of RAM (laptops these days, I've seen, come with a minimum of 4GB). It was time to start fresh anyway, so at least I'm not doing it in vain.
I'm sure that I will not have any problems with Kies mini once I do this. I know that reinstalling Windows is a pain-staking process, but I find that being able to get a smartphone and the computer to communicate with each other properly is way more important to me, especially since Gingerbread was supposed to be released months ago and we waited through all of them uneventfully.
In order that I don't screw up the connection process to Kies mini, can you make sure that the steps I will be taking will be correct?
1. Download and install Kies mini for the Infuse from the Samsung website.
2. Reboot.
3. Open Kies mini.
4. At the "Please connect your mobile phone" screen, connect phone (question: Should I set the phone to automatically go into Kies mode, or can I just select it from the three options?).
5. Windows installs drivers.
The reason why I want my phone to connect to Kies mini and have both of them communicate with each other (even if there is no update released yet) is because when the update does get released, I'd have no problems connecting to Kies mini. It'd be a total pain in the neck (understatement) if I waited all that time for Gingerbread and then find out that I can't install it in any way.
Nothing is working, so I'm backing up the things I can't lose (like documents and gigabytes of music) and then reinstalling Windows 7 as a 32-bit OS. I'm going to do that first thing when I go back to college tomorrow, where I'd have much better Internet access.
I know that 32-bit is considered legacy technology, but my laptop came with 32-bit Windows Vista in the first place, and I guess mine was designed to be like that. It came with only 3GB of RAM (laptops these days, I've seen, come with a minimum of 4GB). It was time to start fresh anyway, so at least I'm not doing it in vain.
I'm sure that I will not have any problems with Kies mini once I do this. I know that reinstalling Windows is a pain-staking process, but I find that being able to get a smartphone and the computer to communicate with each other properly is way more important to me, especially since Gingerbread was supposed to be released months ago and we waited through all of them uneventfully.
In order that I don't screw up the connection process to Kies mini, can you make sure that the steps I will be taking will be correct?
1. Download and install Kies mini for the Infuse from the Samsung website.
2. Reboot.
3. Open Kies mini.
4. At the "Please connect your mobile phone" screen, connect phone (question: Should I set the phone to automatically go into Kies mode, or can I just select it from the three options?).
5. Windows installs drivers.
The reason why I want my phone to connect to Kies mini and have both of them communicate with each other (even if there is no update released yet) is because when the update does get released, I'd have no problems connecting to Kies mini. It'd be a total pain in the neck (understatement) if I waited all that time for Gingerbread and then find out that I can't install it in any way.
Yeah, I think the bugs are making you think through this too hard. Really, when I went through downloading and installing Kies Mini, it didn't feel any different from any regular software installation process. I think if you just follow the directions on screen, it should be ok (that's what I did).
As far as the phone though, I did have to select "Kies" on the 3 options that it gives you when you connect it to your computer. It was only after that that the computer started installing the 2 drivers.
I wish the very best for your Windows reinstallation, but remember, even if in the worst case that Kies Mini still doesn't work, don't forget that the update isn't out yet.
1) Maybe the Kies Mini software right now isn't the final version to be updated. Maybe when the GB update comes, Samsung will release another update for Kies Mini that may be compatible with your phone.
2) You can take it to an AT&T store and see if they'll install the GB update for you. I've also creeped through Captivate forums, and while a few AT&T stores will refuse to update your phone for you due to "security reasons", I've seen many more people who met AT&T reps at the stores who are happy to update their phone for them.
Don't lose hope! I know how you feel, having obsessed over this update myself, and I know how frustrating it must feel right now. But don't give up!
Yeah, I think the bugs are making you think through this too hard. Really, when I went through downloading and installing Kies Mini, it didn't feel any different from any regular software installation process. I think if you just follow the directions on screen, it should be ok (that's what I did).
As far as the phone though, I did have to select "Kies" on the 3 options that it gives you when you connect it to your computer. It was only after that that the computer started installing the 2 drivers.
I wish the very best for your Windows reinstallation, but remember, even if in the worst case that Kies Mini still doesn't work, don't forget that the update isn't out yet.
1) Maybe the Kies Mini software right now isn't the final version to be updated. Maybe when the GB update comes, Samsung will release another update for Kies Mini that may be compatible with your phone.
2) You can take it to an AT&T store and see if they'll install the GB update for you. I've also creeped through Captivate forums, and while a few AT&T stores will refuse to update your phone for you due to "security reasons", I've seen many more people who met AT&T reps at the stores who are happy to update their phone for them.
Don't lose hope! I know how you feel, having obsessed over this update myself, and I know how frustrating it must feel right now. But don't give up!
There is NO way I'm going to give up now, especially seeing how imminent the update is (why would Kies mini have been released if there would be no update coming soon?).
I did follow all the instructions on the screen, however. I'm baffled as to why it didn't work for me. It might be because my computer has a piece of software that is preventing my phone from communicating with Kies mini. Or I might not have fully uninstalled the drivers for the phone before Kies mini was released (i.e., there might have been a driver or two left over that was supposed to be installed when Kies mini prompted me to connect the phone). Whatever the cause is, I'm going to get rid of it tomorrow.
BTW, when I chatted with Monica from Samsung yesterday, she apologized that the Gingerbread update isn't out yet, but that it was planned for the phone. No dates have been announced yet, she said. What she also said was that when the update does come out, that's when I'll be able to connect my phone to Kies mini. Basically saying that I can't get past the "Please connect your mobile phone" screen because there is no update yet. Which doesn't seem to make sense, because you clearly have been able to get past that screen.
There is NO way I'm going to give up now, especially seeing how imminent the update is (why would Kies mini have been released if there would be no update coming soon?).
I did follow all the instructions on the screen, however. I'm baffled as to why it didn't work for me. It might be because my computer has a piece of software that is preventing my phone from communicating with Kies mini. Or I might not have fully uninstalled the drivers for the phone before Kies mini was released (i.e., there might have been a driver or two left over that was supposed to be installed when Kies mini prompted me to connect the phone). Whatever the cause is, I'm going to get rid of it tomorrow.
BTW, when I chatted with Monica from Samsung yesterday, she apologized that the Gingerbread update isn't out yet, but that it was planned for the phone. No dates have been announced yet, she said. What she also said was that when the update does come out, that's when I'll be able to connect my phone to Kies mini. Basically saying that I can't get past the "Please connect your mobile phone" screen because there is no update yet. Which doesn't seem to make sense, because you clearly have been able to get past that screen.
Wow, that's good news that at least now, the people at Samsung are saying it is coming.
I do have to let you know that though when I connect it, it comes up as "Unregistered Device", which I thought was strange. It does show the correct model name (997) for the Infuse, but I would think if everything was ready to go, it wouldn't say "Unregistered Device" anymore.
Good luck with reinstalling your software tomorrow, let us know how it goes!
mine hooks up with kies mini okay. connects also as unregistered. the update phone part is grayed out, so i'm sure it's because they'e just not updating yet...no problem.
Wow, that's good news that at least now, the people at Samsung are saying it is coming.
I do have to let you know that though when I connect it, it comes up as "Unregistered Device", which I thought was strange. It does show the correct model name (997) for the Infuse, but I would think if everything was ready to go, it wouldn't say "Unregistered Device" anymore.
Good luck with reinstalling your software tomorrow, let us know how it goes!
You know, a few months ago, I tried installing Kies mini for the Captivate. It too said that the Infuse was an unregistered device. And I knew that it was because that particular version of Kies mini was obviously not for the Infuse. So I thought that this problem wouldn't exist when the Kies mini support for the phone would come. Boy, were we wrong about that. It's so weird how that happened.
I certainly will update you on how the installations went. Stay tuned!
Wow, that's good news that at least now, the people at Samsung are saying it is coming.
I do have to let you know that though when I connect it, it comes up as "Unregistered Device", which I thought was strange. It does show the correct model name (997) for the Infuse, but I would think if everything was ready to go, it wouldn't say "Unregistered Device" anymore.
Good luck with reinstalling your software tomorrow, let us know how it goes!
GREAT NEWS!!! I have successfully been able to reinstall Windows 7 as 32-bit. After installing the system updates (they took forever to download), the very first piece of software I installed was Kies mini. I downloaded a new copy of it, installed and rebooted.
Kies mini said that it was verifying updates, and after a UAC prompt, it downloaded the newest version of Kies mini. It took a while, and after it finished, I rebooted the computer, just to be safe.
I nervously waited for Windows to finish loading, and then opened Kies mini. It opened and prompted me to connect my phone. I did so, selecting Kies (firmware update), and three drivers installed successfully. Kies mini did not do anything for a few seconds after that, but then...
Voila! The famous "Unregistered device" screen with the grayed-out "Phone upgrade" button appeared! I was so happy! I went to menu and clicked "Install driver" after disconnecting my phone. It actually reinstalled two drivers, but the "Install driver" option was still there after doing so.
But that had no effect on my ability to have Kies mini finally see the phone. I tried it multiple times, and had a 100% success rate so far.
I will continue installing the other software that I need, and see if that changes anything. If something goes bonkers and makes Kies mini suddenly go blind again, I'll blame it on that software. Otherwise, I"ll blame it on myself on my failure to completely uninstall the drivers before installing Kies mini for the first time.
I'm so glad that this has worked out! Now I am soooo ready for the Gingerbread update, whenever it arrives!
GREAT NEWS!!! I have successfully been able to reinstall Windows 7 as 32-bit. After installing the system updates (they took forever to download), the very first piece of software I installed was Kies mini. I downloaded a new copy of it, installed and rebooted.
Kies mini said that it was verifying updates, and after a UAC prompt, it downloaded the newest version of Kies mini. It took a while, and after it finished, I rebooted the computer, just to be safe.
I nervously waited for Windows to finish loading, and then opened Kies mini. It opened and prompted me to connect my phone. I did so, selecting Kies (firmware update), and three drivers installed successfully. Kies mini did not do anything for a few seconds after that, but then...
Voila! The famous "Unregistered device" screen with the grayed-out "Phone upgrade" button appeared! I was so happy! I went to menu and clicked "Install driver" after disconnecting my phone. It actually reinstalled two drivers, but the "Install driver" option was still there after doing so.
But that had no effect on my ability to have Kies mini finally see the phone. I tried it multiple times, and had a 100% success rate so far.
I will continue installing the other software that I need, and see if that changes anything. If something goes bonkers and makes Kies mini suddenly go blind again, I'll blame it on that software. Otherwise, I"ll blame it on myself on my failure to completely uninstall the drivers before installing Kies mini for the first time.
I'm so glad that this has worked out! Now I am soooo ready for the Gingerbread update, whenever it arrives!
I'm glad that it worked out!
I do think you may have not completely uninstalled the drivers for the Captivate. I remember for me, I had to look around my Control Panel for it because it wasn't clearly named "Samsung Captivate Drivers". It was like an odd mixture off numbers and letters and I remember it was by deduction that I realized it must've been the drivers from the ROM flashing dark arts magickery I practiced months before haha.
I myself have not tinkered with the "Install Drivers" option on the Kies Mini, because I think that's there for if your computer does not recognize your phone even after you go through the installation.
Regardless, I'm very much excited for the Gingerbread update. I just hope AT&T does not strangle us with this - if they drag this one out, I know I'll be super sad and exhausted.
I do think you may have not completely uninstalled the drivers for the Captivate. I remember for me, I had to look around my Control Panel for it because it wasn't clearly named "Samsung Captivate Drivers". It was like an odd mixture off numbers and letters and I remember it was by deduction that I realized it must've been the drivers from the ROM flashing dark arts magickery I practiced months before haha.
I myself have not tinkered with the "Install Drivers" option on the Kies Mini, because I think that's there for if your computer does not recognize your phone even after you go through the installation.
Regardless, I'm very much excited for the Gingerbread update. I just hope AT&T does not strangle us with this - if they drag this one out, I know I'll be super sad and exhausted.
I do not have the Captivate, but what I did before Kies mini was released for the Infuse, I had used it as a mass storage device for my computer, which installed the drivers. And those drivers were supposed to have been uninstalled completely before connecting to Kies mini, but that obviously didn't happen. So that's basically why I wiped my computer and started fresh.
Kies mini isn't the only software program that refuses to cooperate with something because you previously had drivers for it. Some (if not many) printer software (well, at least mine) require you to install that software first and then connect the USB cable when it tells you to. If you don't install the software and just plug and play, and install the software at a later date, something similar to what happened with Kies mini (for me, that is) would happen.
You're right; the key is that you must uninstall all previously installed drivers if you want your phone to talk to your computer correctly.
The "Install driver" didn't do anything but reinstall two drivers. However, that didn't have any effect on my phone and Kies mini being great friends now. Previously, they were so mad at each other that they wouldn't even talk.
The reason why the Kies mini was released, as it was implied before, was that Samsung has finished with optimizing the Gingerbread ROM for our phone on their end and knows that it's ready to be released, but instead of having them release it, they send it to AT&T to see if it really is worthy to be released. AT&T is responsible by now, to ensure that they will not delay the update further. My guess is that they will release the update after they finish their sale of the Infuse at $0.01, which ends tomorrow. It's just a guess, so I could be wrong.
I read about how downloading iOS 5 when it was released caused major problems with their iDevices. iTunes said error messages after trying to verify the updates with Apple, which bricked their devices.
Why am I saying this? Well, the same might occur when Gingerbread gets released. Given the anxiety and obsession that most of the Infuse users have about this particular update, they would all grab it almost simultaneously. Kies mini might work like iTunes and verify the update with AT&T or Samsung (I think it's going to be AT&T if it happens). Well, if every Infuse owner tried downloading the update at the same time, the AT&T servers would be clogged, which could brick phones and cause complaints.
I'm not saying that we should not get the update when it's released - that'd be the stupidest thing to do (since we waited so long for it). All I'm saying is that we can, as a precaution, wait a few hours or at least a day to update our phones. I know that sounds discouraging, but IMHO I think that's better than not knowing when the release date is (we're still not sure when it will be). At least then we'd be able to relax, knowing that the update is out and all we need to do is install it.
Okay, this may be a stupid question, but bear with me here.....
Is it possible to update our phones without having to download it onto our computer?
Shouldn't I be able to just connect to the vendor site with my phone and download this way?
We all thought it would be OTA (over the air) but when the Captivate got its upgrade a few weeks ago, it was through Kies Mini, even though everyone thought it would be through.OTA. There is a slim chance that it may be OTA for the Infuse, but at this point, it will most likely be through Kies. Otherwise Samsung releasing Kies Mini last week would he really random and pointless, since the Infuse didn't have Kies support all this time.
Nothing is set in stoke yet so don't feel like you need to get Kies Mini yet. Once they announce it officially, they'll prove a list of instructions to follow, just like they did with the Captivate.
It's just that the older Infuse owners like me have been driven into obsession over this superbly overdue and delayed Gingerbread update that we get super excited about any signs that point to its release.
We all thought it would be OTA (over the air) but when the Captivate got its upgrade a few weeks ago, it was through Kies Mini, even though everyone thought it would be through.OTA. There is a slim chance that it may be OTA for the Infuse, but at this point, it will most likely be through Kies. Otherwise Samsung releasing Kies Mini last week would he really random and pointless, since the Infuse didn't have Kies support all this time.
Nothing is set in stoke yet so don't feel like you need to get Kies Mini yet. Once they announce it officially, they'll prove a list of instructions to follow, just like they did with the Captivate.
It's just that the older Infuse owners like me have been driven into obsession over this superbly overdue and delayed Gingerbread update that we get super excited about any signs that point to its release.
Okay, thanks my friend. Let me ask you this...if I see an app that I want on their site, can I get that via OTA????
Regarding the update, AT&T is still doing their "no news to share at the moment" as of this afternoon. Just how long do we have to wait for it?
Well, I remember when we last heard about how it's coming soon, it was under the premise that it would take a few weeks for them to sort out dealing with the servers and whatnot. I think if we don't get anything by mid-February, we might need to get antsy.
Well, I remember when we last heard about how it's coming soon, it was under the premise that it would take a few weeks for them to sort out dealing with the servers and whatnot. I think if we don't get anything by mid-February, we might need to get antsy.
How I do wish I was on the SII :/ haha.
Time to revive this thread.
The Gingerbread update for the Infuse has FINALLY arrived. Unfortunately, I have not received it yet. Have you?
I got it tonight. 64 bit win pc with mini kies. Took about 10 minutes. No data, photo, contact or music loss! A little sluggish, but it seems to be getting better.
I got it tonight. 64 bit win pc with mini kies. Took about 10 minutes. No data, photo, contact or music loss! A little sluggish, but it seems to be getting better.
How did you get it? Did you have the latest firmware (UCKH1) before the update? What area do you live in?
The reason why I ask these questions is that some people over at the AT&T forums are theorizing that the update is a phased rollout and that those who have UCKH1 show "Unregistered device" on Kies mini upon connecting.
I got it last night, too. Downloaded Kies mini last night, installed, started, plugged phone in, selected Kies mini on phone, clicked update on computer...10 minutes later it was done. It is version I997UCKL2. This was done on Windows Vista 32-bit.
No loss of data, apps, contacts, except for Angry Birds, which you can just re-download and start all over. Nice new features. Everything runs smooth.
How did you get it? Did you have the latest firmware (UCKH1) before the update? What area do you live in?
The reason why I ask these questions is that some people over at the AT&T forums are theorizing that the update is a phased rollout and that those who have UCKH1 show "Unregistered device" on Kies mini upon connecting.
I did have UCKH1 and live in central Ky. I used mini Kies and when it finally connected it showed "Get update" or similar. Clicked and it worked.
It took forever for the mini kies to install driver and connect to phone. Pc showed ready to use a few minutes before it actually was.
AT&T introduced the world to a 4.5 inch near-beast. With a different processor here and more RAM there, this could have been their Galaxy S II. Instead, it's closer to a Galaxy S phone than anything. It has a beefier 1.2GHz single-core Humm... Read More
Infuse and Gingerbread update
Gingerbread for Infuse
