untalented893

I can't imagine I'm the only person getting this, but I can't find information about his anywhere on the web. When I incorrectly put in my pattern 5 times I get locked out for 30 seconds. Then I select forgot pattern and put in my gmail username and password but it says it's incorrect. I know for a fact that it's correct, I login to my account everyday on my computer just fine. I've tried restoring my phone to the factory default settings and then my username and password will work for a day or two until it stops working again. When it's working it will say "checking..." for about 5 seconds then ask me to change my lock pattern. When it doesn't work it doesn't say "checking..." and it takes less than a second to say incorrect username or password. It's obviously not checking if it's correct, does anyone know what's going on?

Both Samsung's and Virgin Mobile's customer support have been useless.

My phone is the Samsung Intercept with Virgin Mobile USA

untalented893

Bump, does no one know what this is?

MahaloCat

Google Customer Support -
they can reset it for you.
Or did you set up a backup e-mail?
Click forgot password and they will send you temp one - to your backup e-mail.

untalented893

Thanks for the reply, but I'm positive the username and password combination is correct. It works for Gmail on my computer every time. It's something with the phone or network

MahaloCat

I would still call google.
May have put a hold on the account with the wrong patterns....

untalented893

My phone isn't lost or anything. I'm just worried that if I change my pattern that I will forget it and be locked out.

ddisconnect

im locked out my xperia x10!! too many pattern attempts!! i put my gmail info in but it just says p/word/user is wrong? - Gmail Help

take a look at this link

Mishra

i have samsung galaxy 580........it had pattern lock n my small nephew was playing wit it n it got locked n asking for goggle account ...which i dnt have .......... bt i can receive calls .......... i love my ohone so much ......... CAN ANYONE HELP ME WITH THIS.... -PLZ PLZ PLZ PLZ PLZ PLZ PLZ PLZ PLZ

Serenshan

i just solbed this problem.
You can go to your gmail security setting, and get a temorary password for the app.

Give the name of the app..and in the second step you will see this from the system:

Note that this password grants complete access to your Google Account. For security reasons, it will not be displayed again:

and a password like "abcd efgh ihsd sggh"
and use this password for your smartphone app...instead of using the password u use on your computer...this is a one-time-thing.