I got a samsung intercept and i plugged it into the computer and i got it to work once, but after that it won't even go into USB mode. My computer reads it but says its not recognize. I really need some help because this is getting very annoying. I want to put some music on my phone and can't. Please help
I'm not even getting the mount option. All it does is charge the phone.
First, check to see if USB debugging is OFF, as it should be.
Settings>Applications>Development>USB debugging - NO CHECKMARK. If it's checked, uncheck it.
Plug the USB cable into your computer. Plug it into your phone. Is the phone beeping and are you seeing a message "USB connected" in the notification bar? If you are, pull down the bar and you'll see the notification for USB connected. Tap it. You'll get a popup for mounting the phone. Tap mount. Check your computer. The phone should now show up as a removable drive in your computer's file manager.
If that didn't work, tell us where in this process things went wrong.
i to have this problem sometimes where it wont give me the usb mount option [or detect usb connection but still charge]and the only thing i can do is pull the battery.
Since the original post was written, there have been a number of reports from people who went out and got a new cable specified to handle data, and that solved their similar problems.
The cable supplied with the phone apparently is not up to the task.
Two other thoughts. If you did not dismount the phone from the computer on the computer using its "Safely remove..." software, it will not be recognized again until you either do that or reboot the computer.
Also, if there was any problem recognizing the phone the first time you connect it during a session, it won't mount until you turn the phone off and on again. Pulling the battery, as you describe, would accomplish the same thing, of course.
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You MUST use a USB data cable. The power cable will not work
Actually as someone previosly stated, if you try plugging into the front pc usb drivers it might not work because they aren't powerful enough. So what you would do in this case is plug the cable in the back of the pc on any open usb port and it should pick it up without having to format, as I had previously done.
I check whether proper USB drivers are installed, appropriate cable is used (Cable that comes with Virgin Mobile USA phone connects properly with Windows Vista and Windows 7, Retractable cable from Cellet (Accessoryone on amazon.com) works well on Windows XP.
Finally, I do the following always when I connect phone to USB port of PC.
Now, power off and power on your Samsung Intercept (Just for clean phone state).
Press Home Key
Press Menu Key
Check USB debugging on
Check Stay awake on
Connect your Samsung Intercept to USB port of your Windows PC.
You shall see USB connected and USB debugging connected in Notification bar
One can check off USB debugging on and Stay awake on after phone connects. Pull down notification bar and tap on USB Connected and Mount phone if you want to access the phone files.
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Right. They are "Modem" drivers anyway. Used for Tethering or some Sync programs. Heck, maybe used for some of this adb and rooting stuff, I don't know.
The various incantations of Windows and Apple OSs shouldn't require a special USB driver installed to drag and drop files with the phone as if it were a flash disk.
My success has been, using the cable that comes with the phone and charger, having USB debugging ON, and using a USB1.1 port (like that replicated on a USB keyboard, or an LCD display with USB ports).
Windows will suggest that the device will operate faster on a USB2.0 port, but, it's a hit-or-miss proposition connecting with USB2.0 on my high-end laptop.
Interestingly, on my slower Compaq Presario V5000, the USB2.0 ports work. So I think it's possibly a firmware / speed issue in the negotiations during the USB device connection process.
But I mainly use the SwiFTP Server downloaded from the market and FileZilla client for the PC downloaded from the Web to connect to the phone and move content back and forth, and the USB cable for charging anyway.
I had similar issues. I was able to get USB mode to work about once or twice, but the issue ended up being the cord. I really would suggest buying a new cable. (I bought mine on amazon for 1.49 shipped 2 day with prime) i bought a blackberry cord just to be on the safe side.
i was dropboxing for a while to transfer files before i got the usb mounting to work with a new cable if you need to transfer files while you wait
Is there a possibility that I really don't have an Intercept? EVERY how-to and even the user's manual are different. In this case, the USB port is on top, not on the side, like several You Tube videos show for the Intercept. Also, plugging in the USB cable does not result in notifications showing.
This is getting frustrating. Virgin Mobile operators don't know anything.
Does Samsun have tech support via phone or chat?