Go Back   Android Forums > Android Phones > Samsung Mesmerize

New Forums: Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old June 21st, 2011, 10:09 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jun 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Sad Why did the update freak my phone out?

I went into US Cellular today to ask about a glitch I've been having and the lady told me to update my system on the US Cellular site. So today I did, but after it got done, my phone froze on the Galaxy start up page. After I turned my phone back on, it was stuck in Safe Mode. So I turned my phone off, took out the battery for 1 minute, and then turned my phone back on, and it was normal. But then it completely froze, and I had to turn it off again. Now, it is stuck in Safe Mode and it keeps on telling me that I have no signal. Can anyone tell me what's wrong with my phone and/or how to fix it?

Advertisements
Rose_spells is offline  
Reply With Quote
sponsored links
Old June 22nd, 2011, 06:54 AM   #2 (permalink)
Junior Member
 
Join Date: May 2011
Posts: 68
 
Device(s): Samsung Galaxy Note 2
Carrier: USCellular

Thanks: 12
Thanked 7 Times in 7 Posts
Default

First of all, it takes them about 10 minutes to do it for you. I don't know why they had you do it yourself, unless the place you went had no techs . When you take your battery out, your phone should be "on" for an effective boot.
Prior to the patch release my phone had a safe mode issue, and they had to wipe my phone. I was having major glitch issues prior to the patch. Things are good since. I would recommend going back to the store for help. That's what I would do.
Ziphless is offline  
Reply With Quote
Old June 22nd, 2011, 07:16 AM   #3 (permalink)
AF Contributor
 
LaTuFu's Avatar
 
Join Date: Nov 2009
Location: Virginia
Posts: 1,156
 
Device(s): Samsung Galaxy S4, Motorola Electrify 2, Samsung Galaxy S II, Samsung Galaxy S Mesmerize, Galaxy 10.
Carrier: US Cellular

Thanks: 84
Thanked 222 Times in 194 Posts
Send a message via Skype™ to LaTuFu LaTuFu
Default

It is possible to do the update from home via download. But it can cause more problems than it solves, too. Zip has a good suggestion. If you don't mind a complete wipe of your phone (you can back up your contacts and some app data before you do it) it will clear up the issues for you.

Just make sure the store loads the EE19 update onto your phone. (Menu-->Settings-->About Phone-->Build Number)
LaTuFu is online now  
Reply With Quote
Old June 22nd, 2011, 12:57 PM   #4 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jun 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well, I finally got it out of Safe Mode, but now it's incredibly slow and all of the buttons have issues (i.e. the Menu, Home, and Back buttons pressing on their own). It makes it really hard to use the phone at all. Also the phone vibrates so much on its own, and makes awful noises. I plan to go into the store sometime today, but they don't have any techs there. I'd have to go to the store in a town 30 miles away in order to see one.

If I wiped my phone, would I be able to reload my apps via the Market?
Rose_spells is offline  
Reply With Quote
Old June 22nd, 2011, 01:17 PM   #5 (permalink)
AF Contributor
 
LaTuFu's Avatar
 
Join Date: Nov 2009
Location: Virginia
Posts: 1,156
 
Device(s): Samsung Galaxy S4, Motorola Electrify 2, Samsung Galaxy S II, Samsung Galaxy S Mesmerize, Galaxy 10.
Carrier: US Cellular

Thanks: 84
Thanked 222 Times in 194 Posts
Send a message via Skype™ to LaTuFu LaTuFu
Default

Quote:
Originally Posted by Rose_spells View Post
If I wiped my phone, would I be able to reload my apps via the Market?
Yes, you can. But given the issues you are having, it sounds like you really need to take it to a tech center, unless you feel comfortable downloading and doing the complete update yourself.
LaTuFu is online now  
Reply With Quote
Reply
Tags
2.2 update, glitch, mesmerize, samsung


Go Back   Android Forums > Android Phones > Samsung Mesmerize
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 03:50 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.