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Old November 4th, 2011, 08:19 AM   #101 (permalink)
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Originally Posted by tritiumman View Post
A new update is available. It fixes some bug issues and has some new yet minor enhancements. Firmware version 2.3.5 build is EI20. I had the update flashed yesterday at the store. So far no more screen lock up.
Where did you see this update available from? I just checked USCC's website for Android updates and it still shows EH09 as the latest.

I hope its not another Kies' update... xD

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Old November 4th, 2011, 09:36 AM   #102 (permalink)
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It's only available from a tech/service store. I would never do a Kies's update. lol
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Old November 4th, 2011, 09:53 AM   #103 (permalink)
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It's only available from a tech/service store. I would never do a Kies's update. lol
Any significant updates aside from the one you mentioned?
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Old November 4th, 2011, 09:58 AM   #104 (permalink)
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Originally Posted by 3dgsuperfan View Post
I've NEVER upgraded my phone so I really don't know what i'm doing and I've had it since december 2010. I have downloaded the upgrade tool from us cellulars site but when i open the upgrade tool I do not have the next button as indicated on the install guide. It only gives me the exit button. My computer is an xp so I don't understand whats going on here. I've been at it for like 3 hours now and i'm done, it's just not worth it. So if anyone else had this problem and got it resolved I would really appreciate it if you would share your knowledge with me before I throw my computer out the window
I know the frustrations you're going through as I had the exact same problem. Unfortunately, for some reason, Windows XP does not recognize the Mesmerize as a compatable device until you install the drivers. The drivers, however, I not installed from the phone upon connection nor can they be downloaded via Windows' Update installer. You have to go to Samsung's website and download the driver manually.

After you install the proper driver (make sure its for the SCH-I500) reexecute the USCC program to update the phone. This time, it should work perfectly.
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Old November 4th, 2011, 10:17 AM   #105 (permalink)
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Any significant updates aside from the one you mentioned?
Yes,

you can continually scroll the screen, no more stopping at page 1 or 5. There is a flash scrolling up or down on a program lets you know you are at the end.
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Old November 4th, 2011, 10:33 AM   #106 (permalink)
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Where did you see this update available from? I just checked USCC's website for Android updates and it still shows EH09 as the latest.

I hope its not another Kies' update... xD
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It's only available from a tech/service store. I would never do a Kies's update. lol
Fortunately, they killed off the Kies updates with the 2.3 update.

USCC has had a pattern in the past of releasing firmware upgrades to tech centers first, then releasing them to the website 7-10 days later. They did that with the 2.2 "patches" a couple of times.
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Old November 4th, 2011, 10:57 AM   #107 (permalink)
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Fortunately, they killed off the Kies updates with the 2.3 update.

USCC has had a pattern in the past of releasing firmware upgrades to tech centers first, then releasing them to the website 7-10 days later. They did that with the 2.2 "patches" a couple of times.
Well that's good to know. Kies was a menace for my computer.

I'll keep an eye out for the update on their website considering there isn't a tech center anywhere near where I live. =/
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Old November 4th, 2011, 11:11 AM   #108 (permalink)
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I know the frustrations you're going through as I had the exact same problem. Unfortunately, for some reason, Windows XP does not recognize the Mesmerize as a compatable device until you install the drivers. The drivers, however, I not installed from the phone upon connection nor can they be downloaded via Windows' Update installer. You have to go to Samsung's website and download the driver manually.

After you install the proper driver (make sure its for the SCH-I500) reexecute the USCC program to update the phone. This time, it should work perfectly.
I was just going to take it to us cellular store and have them do it but is there any advantages or disadvantages having the store do it versus installing those drivers I need and upgrading it using my pc? Or dos it really not mater
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Old November 4th, 2011, 11:15 AM   #109 (permalink)
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I was just going to take it to us cellular store and have them do it but is there any advantages or disadvantages having the store do it versus installing those drivers I need and upgrading it using my pc? Or dos it really not mater
The method they use at USCC is more tech-like and guarantees a successful update. However, the method done on your PC is just as effective, but you have to be careful. If you disconnect the phone from the PC during the update or even have a power surge/outage and your PC shuts off mid-install, it could potentially brick (to make completely unsalvagable) your phone.

I did it at home with no problems. Just make sure all wires are secure and all animals (if any) are away from the PC (personal story with that).

Let the phone take as long as it needs to install the update and restart itself to initiate the boot sequence. It's well worth it.
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Old November 4th, 2011, 11:30 AM   #110 (permalink)
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The method they use at USCC is more tech-like and guarantees a successful update. However, the method done on your PC is just as effective, but you have to be careful. If you disconnect the phone from the PC during the update or even have a power surge/outage and your PC shuts off mid-install, it could potentially brick (to make completely unsalvagable) your phone.

I did it at home with no problems. Just make sure all wires are secure and all animals (if any) are away from the PC (personal story with that).

Let the phone take as long as it needs to install the update and restart itself to initiate the boot sequence. It's well worth it.
Well thats scarey!!! I may just take it to the store because im not sure I want to risk losing connection/power and destroy my phone lol
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Old November 4th, 2011, 11:55 AM   #111 (permalink)
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Well thats scarey!!! I may just take it to the store because im not sure I want to risk losing connection/power and destroy my phone lol
Well, you should be fine as far as normal conditions go. Depending on where you live, just check the weather for bad storms or something. Otherwise, if something does happen to the phone during installation, just have USCC replace it. Since you're doing a normal update that is provided via USCC it should be covered under the replacement program.

A little side of good news, though, should your phone crap out on you and you request a replacement, the newly shipped Mesmerize will come preloaded with the latest updates.
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Old November 4th, 2011, 12:26 PM   #112 (permalink)
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Well thats scarey!!! I may just take it to the store because im not sure I want to risk losing connection/power and destroy my phone lol
It's really not a big deal. If you've ever updated an iPod or Blackberry, you can update the Mez.

The only reason people in here get nervous about applying updates is because of how tragically awful the Kies update program was. But even that program updated your phone without any issue. It was the crap-ola that it loaded onto your phone that was the issue. Samusung or USCC, gratefully, realized the problem and got rid of it with the 2.3 gingerbread updates.

If you're familiar enough with electronics to plug in a USB cable and run the exe file, you're all set. Leave your laptop plugged in and you are good to go.

If you're like my wife and just don't like to bother with electronics, take it to a tech center or have a tech geek friend/significant other do it for you.
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Old November 4th, 2011, 12:58 PM   #113 (permalink)
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If you're like my wife and just don't like to bother with electronics, take it to a tech center or have a tech geek friend/significant other do it for you.
Yeah, I know that feeling. "Matt, my computer doesn't work." "Matt, my iPod wont connect." "Matt, my computer is running slow." "Matt, we need you to do this on the computer."

Being a tech-geek has its advantages, but its also a burden.

As LaTuFu said, if you're used to doing something as simple as connecting your iPod, phone, MP3 player, etc. to a USB port on your computer and running a file, you'll be just fine.

edit: After staring at my name while re-reading this post, I suddenly realized how unique my name is. o.O (Random, I know)
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Old November 4th, 2011, 04:08 PM   #114 (permalink)
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Ok well maybe ill go ahead and get the driver I need and do it at home... That is if I can successfully install this driver I need lol if not ill take it in
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Old November 4th, 2011, 04:54 PM   #115 (permalink)
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I know the frustrations you're going through as I had the exact same problem. Unfortunately, for some reason, Windows XP does not recognize the Mesmerize as a compatable device until you install the drivers. The drivers, however, I not installed from the phone upon connection nor can they be downloaded via Windows' Update installer. You have to go to Samsung's website and download the driver manually.

After you install the proper driver (make sure its for the SCH-I500) reexecute the USCC program to update the phone. This time, it should work perfectly.
I cant even find the driver to download it lol only download I can find is the phome manual.... Ugh
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Old November 4th, 2011, 06:08 PM   #116 (permalink)
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Sorry for blowing up the boards but I found the driver (at least I hope its right one) and installed it but my next button is still missing. I even tried reinstalling the update tool but no luck.
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Old November 4th, 2011, 08:34 PM   #117 (permalink)
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I got i upgraded. never did get the next but I knew where the buttons were supose to be so I managed to just hit tab a few times and spacebar and got to the start download screen lol I do not like the keyboard though....... thanks everyone for your help
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Old November 4th, 2011, 08:43 PM   #118 (permalink)
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Just so you all know - we recently updated our mesmerizes to 2.3.4, and one had a problem where a bit got stuck somewhere, causing the "driving mode" voice synth caller-id "ringtone" to be stuck "on". The neat trick is that with this update, the menu item for "driving mode settings" is missing, and setting "driving mode" off does not affect this setting - because you can have that setting active when not in driving mode.

We had to do a factory reset to turn off the setting, which means all customizations and settings and apps were also blown away.

Hopefully, if (and hopefully when) they actually do post an update to 2.3.5 it has that missing menu entry added back in - otherwise there will be a lot of p.o'ed users that want to use the driving mode features but can't because the settings menu is gone.
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Old November 8th, 2011, 08:24 AM   #119 (permalink)
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I'm not a big driving-mode user, but that I can definitely see where that's annoying. When you did the system restore, did you do it from the Security settings or did you do it from the OS menu?
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Old November 25th, 2011, 09:47 PM   #120 (permalink)
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I got i upgraded. never did get the next but I knew where the buttons were supose to be so I managed to just hit tab a few times and spacebar and got to the start download screen lol I do not like the keyboard though....... thanks everyone for your help
i'm having the same problem. mines grayed out. I tried to hit tab and space in all sorts of combinations and nothing happens. anyone else having this problem???
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Old November 28th, 2011, 07:48 AM   #121 (permalink)
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Some PCs don't automatically download the drivers needed. Use Google and search for Samsung Mesmerize (Fascinate) drivers.
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Old January 5th, 2012, 05:35 PM   #122 (permalink)
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Default Missing next button when running Samsung Simple Upgrade Tool for SCH-I500 EH09

Right click on desktop

Left click on personalize

Left click on display (In lower left of personalize window)

Set display to 100% and left click apply.

It may ask you if you want to log out so it can make changes. Go ahead and logoff and log back in.

Now when you run the:
"Samsung Simple Upgrade Tool for SCH-I500 EH09 " update software you should see the all the buttons in the program.

Good luck,

eldergamer1
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Old January 28th, 2012, 10:51 AM   #123 (permalink)
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I did my updates with the kies and it was awsome i loved it ... why didnt yall like it. it updated my phone from 2.2.1 to 2.3.4 it didnt delete anything at all and i mean not a single item apps notthing and updated perfectly without any problems. I was hoping to have the same experience again when i update ... im looking for the latest update.. I have eh09
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Old January 30th, 2012, 09:14 PM   #124 (permalink)
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there are still mez's out there running froyo? its faster easier and more reliable to use Odin. just not quit as user friendly
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Old February 1st, 2012, 01:58 AM   #125 (permalink)
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Nothing but problems for me after this update. I did it at home with Kies, btw.
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Old February 1st, 2012, 06:53 AM   #126 (permalink)
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Nothing but problems for me after this update. I did it at home with Kies, btw.
You couldn't have run it with Kies. The update software is a self-contained executable. Not Mini Kies.
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Old February 1st, 2012, 02:12 PM   #127 (permalink)
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Sorry, you are correct. I was thinking of when I did the Froyo.
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Old February 7th, 2012, 07:40 PM   #128 (permalink)
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So is the latest firmware version 2.3.4? I see that someone posted a while back on here that he had 2.3.5?

Also I see US Cellular has taking the Mesmerize off their phone list, so I'm sure our update days are over.
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Old February 7th, 2012, 08:40 PM   #129 (permalink)
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If you take your mez to the us cell store they will update your phone to 2.3.5
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Old February 7th, 2012, 09:32 PM   #130 (permalink)
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Does anybody know what the fixes are on 2.3.5 over 2.3.4? My headset volume is very low & I can barely hear the other person on a call since I went to 2.3.4 and was wondering if 2.3.5 would fix it?

Also, I guess upgrading from 2.3.4 to 2.3.5 will probably wipe the phone, correct?
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Old February 7th, 2012, 09:37 PM   #131 (permalink)
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I don't recall it having any effect on the call volume when i got it and the update is for the newer mez's that have hardware made from. different manufacturer. vague I know, but that's as much as I actually remember. 4.0.3 has call volume that is almost too loud but that requires taking some risks
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Old February 7th, 2012, 09:44 PM   #132 (permalink)
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I don't recall it having any effect on the call volume when i got it and the update is for the newer mez's that have hardware made from. different manufacturer. vague I know, but that's as much as I actually remember. 4.0.3 has call volume that is almost too loud but that requires taking some risks
Thanks for the quick reply shemslocum.

I was hoping it would fix the few bugs I got with 2.3.4 but I see some people saying if you got hardware version I500.04 (which I do), not to upgrade?

I really want to try and root my device but it seems like Chinese to me when I try to read over everything...and I consider myself tech savvy for the most part! Maybe one day I'll give it a try, if I can figure it out. I just don't want to brick my phone or lose all my stuff.
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Old February 7th, 2012, 10:24 PM   #133 (permalink)
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I AM NOT RESPONSIBLE FOR WHAT YOU DO TO
YOUR PHONE! that being said I am not to thank
for any of these files I just gathered them up for
ya.
first step: downloads
Odin- http://hotfile.com/get/116095613/4f31fdfe/4e09d08/Odin3_v1.83.exe
cwm4- http://attachments.xda-developers.com/attachment.php?attachmentid=657960&d=1310959789
us cellular USB drivers for mesmerize- http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us1.jsp?SITE_ID=22&PG_ID=0&AT_ID=343427& PROD_SUB_ID=0&PROD_ID=690
1) on your phone go to- settings/applications /
development/ enable USB debugging
2) OK now install Odin on your computer.
3) install USB drivers for mesmerize
4) open Odin
5) hit the PDA button and search for your
cwm4 fixed for cm7 file. DO NOT USE THE
PHONE BUTTON IN ODIN!!!
6) make sure that repartition IS NOT checked!
7) shut down your phone and pull the battery
and the SD card (I never pull the sd card but
your supposed to) out.
8) plug the USB cable that came with your
phone into your computer.
9) plug the USB cable into your phone and hold
down the volume down button until the yellow
download screen appears. (about 5- 10
seconds) .
10) in the upper left side of the screen in Odin
there should appear a yellow block that says
[com2 ] (or com 4 or 5 etc. this means that
Odin sees your phone.
11) now that everything is ready its time to hit
the start button. Odin will show you the
progress as you go. after a minute Odin will say
RESET, just leave your phone alone until Odin
says PASS.
12) OK Odin "passed", now put your SD card
and battery back in your phone and do 3button
boot into recovery. (hold volume up and down
and power all simultaneously until the
SAMSUNG splash screen appears then release.
you now have cwm4 and are 1 step closer to
root and custom rooms. do this then check
back into the forum and we will help with the
rest
in case of emergency-
http://rootzwiki.com/topic/3395-samsung-mesmerize-uscc-official-gingerbread-stock-rom-eh09/
1) open Odin
2) check repartition
3) PDA button, locate the stock gingerbread file,
select it.
4) PIT button, locate the stock PIT file, select it.
5) shut down phone, remove battery and SD
card
6) plug USB into the phone and hold down
volume down until yellow download screen
appears.
7) check that Odin sees your phone and hit the
start button and don't touch the phone till Odin
says PASS!!!
you are now back to stock just as it was when
you bought it!
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Old February 9th, 2012, 08:13 AM   #134 (permalink)
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This shouldn't be posted in the regular support forums. There is an entire forum for rooting the phone over here:

Mesmerize - All Things Root - Android Forums
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