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Old September 21st, 2011, 10:55 AM   #1 (permalink)
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Good morning.

I've been working on this for the past 2 hours and have had no luck so far, so I thought I'd ask my fellow Android enthusiasts.

I am trying to get my work email on my phone using the default email app if possible. I have tried this on TouchDown and K-9, also. My work uses Exchange and I have the server address, domain, username and password. When I try to connect, the apps come back saying no connection can be made.

I know some additional information may be helpful, but I work for a government affiliated office so that data is extremely sensative.

Any help as to what I can do to execute the connection successfully will be greatly appreciated.

Also, my IT guy told me that our server has a 'policy' to only allow certain phones (Blackberry) to work with the server. I know there must be some way to bypass this.

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Old September 21st, 2011, 12:14 PM   #2 (permalink)
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Also, my IT guy told me that our server has a 'policy' to only allow certain phones (Blackberry) to work with the server. I know there must be some way to bypass this.
Very unlikely you can bypass it. If they are running blackberries, they have a separate Blackberry Exchange Server, which in addition to being very secure by itself, does not play with other devices at all.

Its quite possible your IT dept has the email gateway ports blocked to all traffic but the BES users.
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Old September 21st, 2011, 12:19 PM   #3 (permalink)
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That makes sense, but is there any way to download the BES certificate or possibly 'mask' Android to look like a BES enabled device?
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Old September 21st, 2011, 02:10 PM   #4 (permalink)
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Unfortunately, none that I am aware of. That's RIM's baby and the reason why they still have a solid (if steadily eroding) market share. If it were not for the brilliant simplicity of BES, I think Blackberries would have died out with the second gen iPhone.

The security offered by BES setups is the only reason BBs still control the market in corporate devices.
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Old September 21st, 2011, 04:48 PM   #5 (permalink)
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So if you are NEEDING your work e-mail portable, ask them to provide a employer paid phone for you for that purpose. Otherwise why bother using your paid bandwidth for company business.
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Old September 22nd, 2011, 07:53 AM   #6 (permalink)
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So if you are NEEDING your work e-mail portable, ask them to provide a employer paid phone for you for that purpose. Otherwise why bother using your paid bandwidth for company business.
Yeah, I could do that, but unfortunately they only provide business phones to managers and executives. Yet, my office people deal with so many more emails on a daily basis that I believe we should all have them (total of about 300-500 emails daily).

I appreciate the help, guys. Looks like I'm stuck just using the web version on my phone when I need to. *sigh*

Cheers!
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Old September 22nd, 2011, 12:25 PM   #7 (permalink)
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You could ask your IT department if they provide a POP3 portal/gateway to the email exchange server (not the Blackberry Enterprise Server). Depending on the level of security you have, they may provide that.

If they do, you could ask them to give your network ID permissions to use the POP3 portal.
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