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Old September 6th, 2010, 07:30 PM   #1 (permalink)
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Unhappy Slide out keyboard wrong

Anyone know why my slide out keyboard is suddenly typing two different letters when I type or why the space button is backspacing?

I tried reflashing my phone with sprint's swupgrade tool. that didn't help.

Anything else anyone knows that I can do?

Thanks.

mattle

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Old September 6th, 2010, 08:11 PM   #2 (permalink)
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When this happened with my old Touch Pro, it was a sign that the keyboard connector was coming loose and eventualy failing entirely. It was a common problem with the Touch Pro, but keyboard problems seem rare with the Moment.

Just to be sure, do a hard reset- menu > Settings > Privacy > factory data reset

If a flash or hard reset didn't correct it, I would take it in to a repair center. You should still be under warranty. Good Luck.
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Old September 7th, 2010, 09:21 PM   #3 (permalink)
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Thanks. I will have to bring it to a repair center. i did the hard reset, no luck.
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Old May 19th, 2012, 04:05 PM   #4 (permalink)
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I know this is an old thread. But I made an account because I know the answer. Mine was doing the same thing. Just watch this video on youtube called

Sprint Samsung Moment Disassembly

(They won't let me post links in my first vid.) lol


Once you can see the hardware of the phone, you don't have to take anything else off. I'm not sure what the connectors are that you see right away, and I'm too lazy to check. lol But I just reconnected them and made sure that they were all in place and snug. I took the whole phone apart like in the vid! lol But I don't think you have too. Just that first part. I turned it back on after putting it back together and everything was working again with normal "one letter" typing and everything being right.

Hope that helps someone else too.
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Samsung Moment
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Sprint has just added its first full QWERTY Keyboard Android Phone to their lineup with the Samsung Moment. Initially rumored as the "InstinctQ", the Moment rocks an 800 MHz processor - what was the fastest processor in an Android phone a... Read More



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