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Old December 6th, 2010, 09:29 PM   #1 (permalink)
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My Samsung Moment just an hour ago started an issue where it will constantly restart itself. Every time I turn it on, it will either just loop restarting or turn on my phone, but my background is replaced with a blank black screen and (no service) in the corner. If I try to unlock it, it restarts itself. Is this my phone specifically, or is it a Moment-wide thing like the odd characters in the text messages?

At this point, I'm ready to get a brand new phone. The Moment is getting on my nerves.

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Old December 7th, 2010, 07:24 AM   #2 (permalink)
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It sounds like you're in a boot loop. Did you install any apps just before this happened? Root the phone? Install an alternate rom? The first step would be to pull the battery, wait 30 seconds, replace it then power up. If that doesn't work, you could go into recovery and clear the caches but if those concepts are foreign to you, it might be better to go to a repair center and let them deal with it. Good luck!
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Samsung Moment
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Sprint has just added its first full QWERTY Keyboard Android Phone to their lineup with the Samsung Moment. Initially rumored as the "InstinctQ", the Moment rocks an 800 MHz processor - what was the fastest processor in an Android phone a... Read More

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