Go Back   Android Forums > Android Phones > Samsung Moment

test: Reply
 
LinkBack Thread Tools
Old February 10th, 2010, 01:24 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default Cracked Screen on Moment

Hi, my wife just dropped her Moment, and it has 3 cracks across the screen. Other than that, it works perfectly. There's no damage to the LCD. So I think it's just the 'touch' part of it that is broken. I just want to confirm, would this be the part that I need to order:

US Sprint Samsung Moment M900 Touch Screen digitizer - eBay (item 220516238013 end time Feb-22-10 17:07:20 PST)

Also, are there any guides on how to take the moment apart. It doesn't seem that complicated, but looking at some instructions beforehand would make it easier.

Advertisements
simpat1zq is offline  
Reply With Quote
The Following User Says Thank You to simpat1zq For This Useful Post:
pastafarian (September 1st, 2010)
sponsored links
Old February 10th, 2010, 02:40 PM   #2 (permalink)
Member
 
Join Date: Jan 2010
Posts: 148
 
Device(s):
Carrier: Not Provided

Thanks: 7
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by simpat1zq View Post
Hi, my wife just dropped her Moment, and it has 3 cracks across the screen. Other than that, it works perfectly. There's no damage to the LCD. So I think it's just the 'touch' part of it that is broken. I just want to confirm, would this be the part that I need to order:

US Sprint Samsung Moment M900 Touch Screen digitizer - eBay (item 220516238013 end time Feb-22-10 17:07:20 PST)

Also, are there any guides on how to take the moment apart. It doesn't seem that complicated, but looking at some instructions beforehand would make it easier.
I am sure the LCD is damaged if it's cracked.
SirCheese is offline  
Reply With Quote
Old February 10th, 2010, 02:47 PM   #3 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Well doesn't the phone have an LCD, and on top of that, there is a touch screen. I don't understand why it wouldn't be possible for the touch screen to crack without the LCD. Anyways, everything on the phone is readable. Most of the time, when an LCD cracks, it looks like the liquid has leaked out. And that's not the case here.

Is this phone and the InstinctQ almost the same thing? I found instructions for dismantling that. Would they apply to this phone?
simpat1zq is offline  
Reply With Quote
Old February 10th, 2010, 03:20 PM   #4 (permalink)
Member
 
Join Date: Nov 2009
Posts: 412
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 48 Times in 42 Posts
Default

Quote:
Originally Posted by simpat1zq View Post
Well doesn't the phone have an LCD, and on top of that, there is a touch screen. I don't understand why it wouldn't be possible for the touch screen to crack without the LCD. Anyways, everything on the phone is readable. Most of the time, when an LCD cracks, it looks like the liquid has leaked out. And that's not the case here.

Is this phone and the InstinctQ almost the same thing? I found instructions for dismantling that. Would they apply to this phone?
Yup, the moment = InstinctQ if I remember correctly. Wanna share your link? I'd like to see if there are any instructions in tightening the slider...

http://phandroid.com/2009/08/19/samsung-instinctq-pictures-leak/
chibucks is offline  
Last edited by chibucks; February 10th, 2010 at 03:22 PM.
Reply With Quote
Old February 10th, 2010, 03:21 PM   #5 (permalink)
Senior Member
 
Thefoodman52's Avatar
 
Join Date: Dec 2009
Location: San Diego
Posts: 2,312
 
Device(s): Galaxy, herp derp.
Carrier: Not Provided

Thanks: 104
Thanked 333 Times in 215 Posts
speedracer1991@gmail.com
Default

This phone is an AMOLED screen... not LCD....
Thefoodman52 is offline  
Reply With Quote
Old February 10th, 2010, 03:33 PM   #6 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Yes, it is an AMOLED screen, but they have similar symptoms when cracked. So I'm still pretty certain that it's not the display screen that is cracked. Here's the only pic I could find of a cracked AMOLED:
Nexus One mystery: How did our screen crack? | Crave - CNET

And it looks like the instructions I found were just the Instinct, not the InstinctQ. But there they are:
Rapid Repair - Samsung Instinct Take-Apart-Guide by RapidRepair

But I'm going to take mine apart, and I'll try to put pictures up here.
simpat1zq is offline  
Reply With Quote
Old February 10th, 2010, 04:16 PM   #7 (permalink)
Senior Member
 
Join Date: Feb 2010
Location: Austin, TX
Gender: Male
Posts: 2,071
 
Device(s): Current: Nexus 5 Old: Moto Droid MAXX, Verizon SGS4, EVO LTE 4g, EVO 4g (OG)
Carrier: AT&T

Thanks: 732
Thanked 666 Times in 338 Posts
Default

just fyi im pretty sure doing that voids your warranty i'd take it to a repair center to see how much another glass screen costs, they do the same thing when dusts gets under the cover and your past your 30 days
Covert_Death is offline  
Reply With Quote
Old February 10th, 2010, 04:29 PM   #8 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

So a Sprint repair center will do this? And I'm pretty sure that the phone being dropped has already voided the warranty. But I'll definitely check with them.
simpat1zq is offline  
Reply With Quote
Old February 10th, 2010, 05:11 PM   #9 (permalink)
Junior Member
 
SITH's Avatar
 
Join Date: Feb 2010
Posts: 96
 
Device(s): Samsung Moment
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by simpat1zq View Post
So a Sprint repair center will do this? And I'm pretty sure that the phone being dropped has already voided the warranty. But I'll definitely check with them.
Not if you have insurance.
SITH is offline  
Reply With Quote
Old February 10th, 2010, 05:43 PM   #10 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Yeah. I don't have have insurance on the phones. In the long run, it's generally not worth it.
simpat1zq is offline  
Reply With Quote
sponsored links
Old February 10th, 2010, 05:50 PM   #11 (permalink)
Senior Member
 
Join Date: Feb 2010
Location: Austin, TX
Gender: Male
Posts: 2,071
 
Device(s): Current: Nexus 5 Old: Moto Droid MAXX, Verizon SGS4, EVO LTE 4g, EVO 4g (OG)
Carrier: AT&T

Thanks: 732
Thanked 666 Times in 338 Posts
Default

ahh that might snag ya... they will still do the repair but you will have to pay slightly more for not having insurance, not quiet sure how much a new screen + install runs though :/
Covert_Death is offline  
Reply With Quote
Old February 10th, 2010, 05:59 PM   #12 (permalink)
Junior Member
 
SITH's Avatar
 
Join Date: Feb 2010
Posts: 96
 
Device(s): Samsung Moment
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by simpat1zq View Post
Yeah. I don't have have insurance on the phones. In the long run, it's generally not worth it.
I have to disagree with you there...lol, I have destroyed several phones that would have cost me at least 400 to 700 dollars to replace if I hadn't had insurance....LMAO The math works like this...

7 years X 12 months X 5 years is 420 dollars. The 5 phones were replaces at 50 for two, before the deductable was raised and 100 for 3. That is a total of 400. So over 5 years I have spent 820 dollars total. The 5 phones would have been about 2100 dollars total to replace out of pocket.
SITH is offline  
Last edited by SITH; February 10th, 2010 at 06:01 PM.
Reply With Quote
Old February 10th, 2010, 06:04 PM   #13 (permalink)
 
Join Date: Nov 2009
Posts: 577
 
Device(s): Samsung Moment
Carrier: Not Provided

Thanks: 1
Thanked 33 Times in 21 Posts
Default

Samsung M900 Moment LCD Display Screen Replacement OEM - eBay (item 370296136710 end time Jan-30-10 15:14:40 PST)
worries m e they say lcd over and over again.. but about 55 bucks to replace it yourself...\
Amoled doesnt have the same symptoms as LCD since AMOLED doesn't have a liquid intermediary to my knowledge..
numus is offline  
Reply With Quote
Old February 10th, 2010, 06:22 PM   #14 (permalink)
Senior Member
 
Join Date: Feb 2010
Location: Austin, TX
Gender: Male
Posts: 2,071
 
Device(s): Current: Nexus 5 Old: Moto Droid MAXX, Verizon SGS4, EVO LTE 4g, EVO 4g (OG)
Carrier: AT&T

Thanks: 732
Thanked 666 Times in 338 Posts
Default

i wouldn't think it'd have any liquid, since LED is light emitting diode, not liquid crystal display.. but i havn't a damn clue what the AMO is short for lol so it could be "a mustardy overlay light emitting diode" for all i know which would mean it has mustard in there
Covert_Death is offline  
Reply With Quote
Old February 10th, 2010, 06:25 PM   #15 (permalink)
 
Join Date: Nov 2009
Posts: 577
 
Device(s): Samsung Moment
Carrier: Not Provided

Thanks: 1
Thanked 33 Times in 21 Posts
Default

Quote:
Originally Posted by Covert_Death View Post
i wouldn't think it'd have any liquid, since LED is light emitting diode, not liquid crystal display.. but i havn't a damn clue what the AMO is short for lol so it could be "a mustardy overlay light emitting diode" for all i know which would mean it has mustard in there
AM = Active-matrix O = Organic L = Light E = emitting D = Diode AMOLED

No there is no liquid intermediate so you can crack these suckers and as long as the control leads arent severed the piece will work without a problem.. might just have broken some diodes along the crack... LCD still works when cracked BTW, but without the liquid crystal there is no contrast thus it is incredibly dull and hard to see...
numus is offline  
Reply With Quote
Old February 11th, 2010, 03:39 PM   #16 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by SITH View Post
I have to disagree with you there...lol, I have destroyed several phones that would have cost me at least 400 to 700 dollars to replace if I hadn't had insurance....LMAO The math works like this...

7 years X 12 months X 5 years is 420 dollars. The 5 phones were replaces at 50 for two, before the deductable was raised and 100 for 3. That is a total of 400. So over 5 years I have spent 820 dollars total. The 5 phones would have been about 2100 dollars total to replace out of pocket.
Well if I broke 5 phones in the past 7 years, then I guess it would be worth it. But I've only had one broken phone in the past 7 years, and that's with a 3 phone family plan. So for me anyways, insurance would have put me in the hole more than a grand.

And I am positive that the AMOLED isn't cracked at all. I can, without a doubt feel the crack on the touch screen . And when I hold the phone at an angle, I can see that the crack is definitely above the display. And I called Sprint, and they don't do these repairs on these phones, so I'm pretty much stuck doing this on my own. So I'm going to go ahead and order that part.
simpat1zq is offline  
Reply With Quote
Old February 11th, 2010, 03:45 PM   #17 (permalink)
Member
 
Join Date: Jan 2010
Location: San Diego
Posts: 257
 
Device(s): Samsung Epic 4G
Carrier: Not Provided

Thanks: 19
Thanked 26 Times in 22 Posts
Default

Quote:
Originally Posted by simpat1zq View Post
Well if I broke 5 phones in the past 7 years, then I guess it would be worth it. But I've only had one broken phone in the past 7 years, and that's with a 3 phone family plan. So for me anyways, insurance would have put me in the hole more than a grand.

And I am positive that the AMOLED isn't cracked at all. I can, without a doubt feel the crack on the touch screen . And when I hold the phone at an angle, I can see that the crack is definitely above the display. And I called Sprint, and they don't do these repairs on these phones, so I'm pretty much stuck doing this on my own. So I'm going to go ahead and order that part.
Be very cool if you could photo journal it for others who end up in the same situation. Best of luck to you!
Othan1 is offline  
Reply With Quote
Old February 11th, 2010, 03:56 PM   #18 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Yeah. That's what I plan on doing.

Somebody was selling a moment with just a motherboard missing. And it was $46, so I just figured I'll get that so that was I can have a spare LCD, and a phone that I can 'practice' taking apart for like $16 more. I should receive it some time next week, and I'll post the update here.
simpat1zq is offline  
Reply With Quote
Old February 12th, 2010, 01:47 AM   #19 (permalink)
Mr. Logic Pants
 
IOWA's Avatar
 
Join Date: Dec 2009
Location: Chicago
Posts: 8,834
 
Device(s): GS5 GS4 TF101 GS3
Carrier: Sprint

Thanks: 1,901
Thanked 2,351 Times in 1,212 Posts
Ask and ye shall receive!
Default

Quote:
Originally Posted by simpat1zq View Post
Yeah. That's what I plan on doing.

Somebody was selling a moment with just a motherboard missing. And it was $46, so I just figured I'll get that so that was I can have a spare LCD, and a phone that I can 'practice' taking apart for like $16 more. I should receive it some time next week, and I'll post the update here.
NICE FIND! I'm looking forward to your results! Perhaps a video will serve better?
__________________
Useful links: The Rules | The Team | FAQ | Unanswered Threads |
IOWA is offline  
Reply With Quote
Old February 12th, 2010, 06:42 AM   #20 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default i'll try for a video

I'll see if I could do a video. But don't count on it. Pictures are just easier.
simpat1zq is offline  
Reply With Quote
sponsored links
Old February 13th, 2010, 04:44 AM   #21 (permalink)
Member
 
Join Date: Nov 2009
Posts: 178
 
Device(s):
Carrier: Not Provided

Thanks: 15
Thanked 58 Times in 11 Posts
Default

Quote:
Originally Posted by simpat1zq View Post
Somebody was selling a moment with just a motherboard missing. And it was $46
Makes you wonder though doesn't it? I mean..what did they do with the Motherboard to be selling a phone without one? It reminds me of an ad I once saw for a plane that was being sold without the wings!

And...if they were replacing another motherboard then how in the world did they break that motherboard without breaking the screen?

I also wonder what in the world the Sprint Repair Center's actually repair? Everything I've taken in there they say they "don't do that". From what I've noticed at every Repair Center is that there are two guys in the back who can hardly figure out which batteries go where or how to work the data transfer machine.
ramiss is offline  
Last edited by ramiss; February 13th, 2010 at 04:44 AM.
Reply With Quote
Old February 13th, 2010, 10:34 AM   #22 (permalink)
New Member
 
Join Date: Feb 2010
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Lightbulb

Quote:
Originally Posted by simpat1zq View Post
Well doesn't the phone have an LCD, and on top of that, there is a touch screen. I don't understand why it wouldn't be possible for the touch screen to crack without the LCD. Anyways, everything on the phone is readable. Most of the time, when an LCD cracks, it looks like the liquid has leaked out. And that's not the case here.

Is this phone and the InstinctQ almost the same thing? I found instructions for dismantling that. Would they apply to this phone?
I dropped my Samsung Instinct S30, and it cracked in 3 places. I took it to a Sprint Service and Repair Center, and they fixed it for me. I couldn't have my phone for about 3 weeks, though.
ncisagentescoto is offline  
Reply With Quote
Old February 13th, 2010, 10:38 AM   #23 (permalink)
New Member
 
Join Date: Feb 2010
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've seen this phone's reviews on Cell Phones, Mobile Phones, and Wireless Calling Plans from Sprint, and everyone says that the battery life is horrible and that it doesn't last them half a day. I was just wondering how your guy's Moment's battery does. I was thinking about getting one. I currently have the Samsung Instinct S30, and I absolutely hate it. It's time for a phone I actually like. What do you guys think about the phone?
ncisagentescoto is offline  
Reply With Quote
Old February 13th, 2010, 10:40 AM   #24 (permalink)
New Member
 
Join Date: Feb 2010
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Arrow

Quote:
Originally Posted by ramiss View Post
Makes you wonder though doesn't it? I mean..what did they do with the Motherboard to be selling a phone without one? It reminds me of an ad I once saw for a plane that was being sold without the wings!

And...if they were replacing another motherboard then how in the world did they break that motherboard without breaking the screen?

I also wonder what in the world the Sprint Repair Center's actually repair? Everything I've taken in there they say they "don't do that". From what I've noticed at every Repair Center is that there are two guys in the back who can hardly figure out which batteries go where or how to work the data transfer machine.
haha! The Service and Repair Center's faculty is not all that sharp.
ncisagentescoto is offline  
Reply With Quote
Old February 13th, 2010, 12:43 PM   #25 (permalink)
Senior Member
 
Thefoodman52's Avatar
 
Join Date: Dec 2009
Location: San Diego
Posts: 2,312
 
Device(s): Galaxy, herp derp.
Carrier: Not Provided

Thanks: 104
Thanked 333 Times in 215 Posts
speedracer1991@gmail.com
Default

Why is everyone constantly referring to the screen as LCD? It's not even close to this. AMOLED: Active Matrix Organic Light Emitting Diode. NOT LCD: Liquid Crystal Display. LCD screens crack, they're more or less done for. Cracks on this screen (from what I know about it) don't affect it in that way. It's still usable enough to get you by until it gets fixed; the screen doesn't get any darker or harder to read, though there is a split in it. There may be a dead spot of pixels, but *should* still respond to touch input.

Remember, this screen IS different. *Not LCD, it's AMOLED*
Thefoodman52 is offline  
Reply With Quote
Old February 17th, 2010, 03:15 PM   #26 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

So I got the phone yesterday, and took it apart. It was missing the motherboard, battery, and the side buttons.

So I had it almost completely apart. The only things left to take out were the AMOLED screen, and the touch screen.

But when I got to the AMOLED, I couldn't get past it, so I decided to start putting it back together, and just put the motherboard from my phone into the ebay phone. That way, I wouldn't have to take my phone apart.

And after I did that, the phone powered right up. All the functions on the phone work perfectly. And now the touch-screen is no longer cracked.

I took some pretty detailed pics. I don't have them camera on me, so I don't have access to the pictures until Monday. So I'll put the pics up next week.

If anyone has any questions on how to open the thing up, let me know.
simpat1zq is offline  
Reply With Quote
Old February 17th, 2010, 03:57 PM   #27 (permalink)
Junior Member
 
SITH's Avatar
 
Join Date: Feb 2010
Posts: 96
 
Device(s): Samsung Moment
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Nice, can't wait to see the pics...
SITH is offline  
Reply With Quote
Old February 17th, 2010, 06:40 PM   #28 (permalink)
New Member
 
Join Date: Jan 2010
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Glad to see it worked out for you. I would just purchased the insurance and then cancelled it accreditation It was repaired. I've done this plenty on times and never gotten charged a deductable for taking in any phone no matter how destroyed it was. I can honestly say its been at least 8 complete phone replacements in the last 4 or 5 years. That's not including just part replacement. I guess it all depends on how strict they are at your repair center....... FYI I'm extremely clumsy
Ancontr86 is offline  
Reply With Quote
Old February 17th, 2010, 08:15 PM   #29 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Yeah. This was still cheaper than getting insurance. Especially if I can sell the rest of the parts that I have.

Anyone wanna buy an AMOLED screen, or a any of the other parts of the phone?
simpat1zq is offline  
Reply With Quote
Old February 25th, 2010, 08:49 AM   #30 (permalink)
New Member
 
Join Date: Feb 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 6 Times in 1 Post
Default

Samsung Moment SPH M900 Screen Replacement Guide

http://dejaviews.org/howto/moment

I just made it, sorry about the bad photo quality(the Moment is my good camera ) The screen cost $28 on ebay. There's also some dick trying to charge $250 for the same part...beware.
pyromatic is offline  
Reply With Quote
sponsored links
Old February 25th, 2010, 09:29 AM   #31 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Hey Pyromatic, I was just going to put up my pics today, but I wasn't planning on putting notes and stuff. Let me know if you want to use my pics. They were taken with a camera, and the images came out pretty crisp.
simpat1zq is offline  
Reply With Quote
Old February 25th, 2010, 09:37 AM   #32 (permalink)
New Member
 
Join Date: Feb 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 6 Times in 1 Post
Default

Sure, if you post them, I'll annotate them and add them in to my writeup.
pyromatic is offline  
Reply With Quote
Old February 25th, 2010, 10:18 AM   #33 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

OK. I uploaded them. You can get them from the link below. And like I said, the pics I have don't go as far as removing the LCD, but it's almost there:

Phone Pics.zip
simpat1zq is offline  
Reply With Quote
The Following User Says Thank You to simpat1zq For This Useful Post:
jwelch (April 1st, 2011)
Old February 25th, 2010, 01:12 PM   #34 (permalink)
New Member
 
Join Date: Feb 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 6 Times in 1 Post
Default

Thanks!

Updated Samsung Moment teardown guide:
http://dejaviews.org/howto/moment
pyromatic is offline  
Reply With Quote
The Following 6 Users Say Thank You to pyromatic For This Useful Post:
BirdieMN (March 19th, 2010), carpino (August 27th, 2010), chibucks (March 10th, 2010), jwelch (April 1st, 2011), pastafarian (September 1st, 2010)
Old March 2nd, 2010, 07:37 AM   #35 (permalink)
New Member
 
Join Date: Feb 2010
Posts: 2
 
Device(s): Moment
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I was reading this thread yesterday because I also dropped my Moment (screen was totally shattered), and was looking to see what others had figured out. After looking through this thread and other places, I decided to just take it in to a service center and take my lumps.

Boy am I glad I did. Those folks over there really hooked me up. I was expecting to have to leave it there for a couple of weeks, and to pay big $ to get it fixed. When I first went in, they told me it would cost $120, but that they could fix it in 20 minutes. That was better than I expected, so I told them to go ahead.

15 minutes later, they handed it back to me, and said, "here you go. no charge." Now THAT'S what I call customer service. Mad props to Sprint, and to the nice folks at the Sprint service center I went to in Indianapolis!

The only thing that bummed me out was that while I was there, I noticed the Moment was now going for $99- I paid $169 not two months ago. Bad timing on my part, I guess.
Tallenn is offline  
Reply With Quote
Old March 28th, 2010, 03:41 PM   #36 (permalink)
Junior Member
 
Join Date: Oct 2009
Posts: 55
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Tallenn View Post

The only thing that bummed me out was that while I was there, I noticed the Moment was now going for $99- I paid $169 not two months ago. Bad timing on my part, I guess.
I paid 200 for mine in december >.>
mywhip is offline  
Reply With Quote
Old March 30th, 2010, 03:25 AM   #37 (permalink)
New Member
 
Join Date: Mar 2010
Location: New York
Posts: 4
 
Device(s): Samsung Moment
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I was reading this and thinking... why don't you just slap your wife and tell her not to drop $400 phones on the ground? That's not what I'd do.

Never been a believer in insurance for phones.. but I've never cared about my cell phone before the Moment. RZR's were a dime a dozen, and whatever I had before that... was also a dime a dozen.

I have a StarTac in my garage if you wanna just give her that?
Milano is offline  
Reply With Quote
Old March 30th, 2010, 06:47 AM   #38 (permalink)
 
Join Date: Nov 2009
Posts: 577
 
Device(s): Samsung Moment
Carrier: Not Provided

Thanks: 1
Thanked 33 Times in 21 Posts
Default

Quote:
Originally Posted by ramiss View Post
Makes you wonder though doesn't it? I mean..what did they do with the Motherboard to be selling a phone without one? It reminds me of an ad I once saw for a plane that was being sold without the wings!

And...if they were replacing another motherboard then how in the world did they break that motherboard without breaking the screen?

I also wonder what in the world the Sprint Repair Center's actually repair? Everything I've taken in there they say they "don't do that". From what I've noticed at every Repair Center is that there are two guys in the back who can hardly figure out which batteries go where or how to work the data transfer machine.
It is about 500-650 bucks for a mango64.. More then likely they pulled the mobo out of it to create a dev board with a s3c6410 chip for cheaper then a mango64
http://www.embeddedsource.net/attach/1/1291788673.jpg
In case you are wondering what a mango64 is those pictures show off some things that our processor can handle
numus is offline  
Reply With Quote
Old May 25th, 2010, 04:08 PM   #39 (permalink)
New Member
 
Join Date: May 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the information and the guide. A couple of weeks ago I dropped my Moment and it just happened to hit one of the metal legs of my desk chair and hit the right spot and cracked. It actually shattered just above the infrared button and threw some large cracks across the rest of the digitizer.

I'm amazed the the phone works perfectly fine. No problems with the touchscreen what-so-ever and other than the cracks everything looks fine. The cracks aren't even that distracting. I have been worried though about slivers of glass braking off and getting it in my fingers from the shattered portion.

Thanks again, now I just have to decide if I want to save a few dollars and do it myself for go to a Sprint Repair Center.
killmaxx is offline  
Reply With Quote
Old May 27th, 2010, 09:20 AM   #40 (permalink)
New Member
 
Join Date: May 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Confused Re Moment Screen

Ok, I decided to take this on. I ordered the Digitizer, and Eagerly used the instructions above to dismantle the phone. I started to reassymble and noticed there is no adhesive on the replacement screen. The guy I bought the digitizer says they don't come with adhesive.

How did you folks get it back together. Is there a source for the adhesive? I want to make sure I get it on there good, but not soo good that I can't replace it again.
qbrew is offline  
Reply With Quote
sponsored links
Old May 27th, 2010, 05:26 PM   #41 (permalink)
Member
 
Johnny Cakes's Avatar
 
Join Date: Oct 2009
Posts: 348
 
Device(s): Samsung Epic, Samsung Moment, Samsung Seek; Samsung S2; Samsung S3
Carrier: Sprint

Thanks: 12
Thanked 67 Times in 29 Posts
Default

My kid dropped the phone on a rock and it shattered big time. Don't have insurance. Took it to repair center and they said that they couldn't fix it but I could get a refurbished Moment for $110 with the old phone as trade-in. Compared to the hassle of replacing the screen myself, seemed like a deal so I took it.
Johnny Cakes is offline  
Reply With Quote
Old May 27th, 2010, 10:09 PM   #42 (permalink)
Senior Member
 
Thefoodman52's Avatar
 
Join Date: Dec 2009
Location: San Diego
Posts: 2,312
 
Device(s): Galaxy, herp derp.
Carrier: Not Provided

Thanks: 104
Thanked 333 Times in 215 Posts
speedracer1991@gmail.com
Default

Hey, it's only $10 more than if you had insurance, which would be $100.
Thefoodman52 is offline  
Reply With Quote
Old June 1st, 2010, 11:03 AM   #43 (permalink)
Junior Member
 
Join Date: Jan 2010
Location: Washington DC
Posts: 19
 
Device(s): Samsung Moment
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by killmaxx View Post
I'm amazed the the phone works perfectly fine. No problems with the touchscreen what-so-ever and other than the cracks everything looks fine. The cracks aren't even that distracting. I have been worried though about slivers of glass braking off and getting it in my fingers from the shattered portion.
I did the same thing. To protect my fingers/cheeks, I went out and bought a screen protector. Works perfectly.

Now I need to decide whether to fix it myself, or not. I have 6 months left before I am elegible for a hardware upgrade, at sale prices (I am not paying full price for a phone). It would be cheaper to wait than to pay the $100 deductible.

Maybe I'll find a good deal on ebay.
DCUnited*Fan is offline  
Reply With Quote
Old June 1st, 2010, 04:04 PM   #44 (permalink)
Member
 
Join Date: Mar 2010
Posts: 263
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 19 Times in 14 Posts
Default

Even though you don't have insurance on your phones, they'll still repair it. It'll cost you though.
vbetts is offline  
Reply With Quote
Old June 9th, 2010, 08:41 PM   #45 (permalink)
New Member
 
Join Date: Jun 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by qbrew View Post
Ok, I decided to take this on. I ordered the Digitizer, and Eagerly used the instructions above to dismantle the phone. I started to reassymble and noticed there is no adhesive on the replacement screen. The guy I bought the digitizer says they don't come with adhesive.

How did you folks get it back together. Is there a source for the adhesive? I want to make sure I get it on there good, but not soo good that I can't replace it again.

The adhesive can be tough to find, but I just went to Office Max and bought double sided PERMANENT clear tape, yellow package. It's as thin as the adhesive that was on there and it is only about 5 dollars. It worked great and holds just like the original adhesive did.
malarchuk is offline  
Reply With Quote
Old August 27th, 2010, 06:03 PM   #46 (permalink)
New Member
 
Join Date: Feb 2010
Posts: 7
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

thanks a lot for your guide! i followed it and now my moment looks better than when new.
carpino is offline  
Reply With Quote
Old August 29th, 2010, 06:43 PM   #47 (permalink)
Junior Member
 
rahjawn's Avatar
 
Join Date: Jan 2010
Location: Baltimore, MD
Posts: 46
 
Device(s): Samsung Epic
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Send a message via Yahoo to rahjawn rahj.nich
Default

After you get the phone fixed, invest in both a screen protector and a phone case. I've dropped my phones plenty of times. But the one time i dropped it my screen cracked (and still is) across the right side. Thanks to both protectors my screen didn't go out and the touch screen still works fine, despite the screens damage....
__________________
- I am epic... My steez, is epic. My life its epic. My mind is even epic! My phone, you already know.... -

Follow Me: www.twitter/_Haecceity
My Blogspot: www.epic-visions.blogspot.com
rahjawn is offline  
Reply With Quote
Old September 1st, 2010, 04:25 PM   #48 (permalink)
Pātes avec votre foie
 
pastafarian's Avatar
 
Join Date: Nov 2009
Location: The Sea of Tranquility
Posts: 5,579
 
Device(s): LG G3 (Me), Samsung GS5 (Wife) Evo4G LTE (Son1), Nexus 7, Nook Tablet All rooted?
Carrier: Sprint

Thanks: 3,847
Thanked 4,549 Times in 2,019 Posts
pastafarianaf@gmail.com
Default

Just got my phone swapped out and now the screen's cracked! It was sitting on the coffee table intact charging like usual. I'm guessing that one of my kids did it, but I have no proof. They're not ones to lie about things like this, so I'm guessing either they didn't know they did it, it was one of the cats or it was hit by a cosmic screen cracking ray. It's never been dropped or scratched in the 2+ weeks I've owned it , nor were the Moments it replaced. $29 is way less than the insurance deductible. Add to that I finally got a Moment with decent gps and no lockups, so I ordered a replacement screen. Hopefully, I'll be doing surgery this weekend. Ughhhh!
__________________
The RULES, follow them and prosper!

Did you forget to kiss a Mod today?
pastafarian is offline  
Reply With Quote
Old October 19th, 2010, 10:55 PM   #49 (permalink)
New Member
 
Join Date: Oct 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I know... old thread. I just want to give props to pyromatic and simpat1zq for the tutorial. Just swapped the screen on my Moment and couldn't have done it without you. THANKS!
VBJunkee is offline  
Reply With Quote
Old April 1st, 2011, 03:46 PM   #50 (permalink)
New Member
 
Join Date: Apr 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default Close... but not quite

I went through the tutorial and the phone was powering on, and the screen isn't cracked any longer.... but the display is either black or grey lines through the screen like an old TV when there is no signal. So I obviously have not reconnected one piece or another correctly. Any ideas?
jwelch is offline  
Reply With Quote
Reply

Samsung Moment
Current Rating:
Rate this Phone:

Sprint has just added its first full QWERTY Keyboard Android Phone to their lineup with the Samsung Moment. Initially rumored as the "InstinctQ", the Moment rocks an 800 MHz processor - what was the fastest processor in an Android phone a... Read More



Go Back   Android Forums > Android Phones > Samsung Moment
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 01:43 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.