Hi, my wife just dropped her Moment, and it has 3 cracks across the screen. Other than that, it works perfectly. There's no damage to the LCD. So I think it's just the 'touch' part of it that is broken. I just want to confirm, would this be the part that I need to order:
Also, are there any guides on how to take the moment apart. It doesn't seem that complicated, but looking at some instructions beforehand would make it easier.
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Hi, my wife just dropped her Moment, and it has 3 cracks across the screen. Other than that, it works perfectly. There's no damage to the LCD. So I think it's just the 'touch' part of it that is broken. I just want to confirm, would this be the part that I need to order:
Also, are there any guides on how to take the moment apart. It doesn't seem that complicated, but looking at some instructions beforehand would make it easier.
Well doesn't the phone have an LCD, and on top of that, there is a touch screen. I don't understand why it wouldn't be possible for the touch screen to crack without the LCD. Anyways, everything on the phone is readable. Most of the time, when an LCD cracks, it looks like the liquid has leaked out. And that's not the case here.
Is this phone and the InstinctQ almost the same thing? I found instructions for dismantling that. Would they apply to this phone?
Well doesn't the phone have an LCD, and on top of that, there is a touch screen. I don't understand why it wouldn't be possible for the touch screen to crack without the LCD. Anyways, everything on the phone is readable. Most of the time, when an LCD cracks, it looks like the liquid has leaked out. And that's not the case here.
Is this phone and the InstinctQ almost the same thing? I found instructions for dismantling that. Would they apply to this phone?
Yup, the moment = InstinctQ if I remember correctly. Wanna share your link? I'd like to see if there are any instructions in tightening the slider...
Yes, it is an AMOLED screen, but they have similar symptoms when cracked. So I'm still pretty certain that it's not the display screen that is cracked. Here's the only pic I could find of a cracked AMOLED: Nexus One mystery: How did our screen crack? | Crave - CNET
just fyi im pretty sure doing that voids your warranty i'd take it to a repair center to see how much another glass screen costs, they do the same thing when dusts gets under the cover and your past your 30 days
So a Sprint repair center will do this? And I'm pretty sure that the phone being dropped has already voided the warranty. But I'll definitely check with them.
So a Sprint repair center will do this? And I'm pretty sure that the phone being dropped has already voided the warranty. But I'll definitely check with them.
ahh that might snag ya... they will still do the repair but you will have to pay slightly more for not having insurance, not quiet sure how much a new screen + install runs though :/
Yeah. I don't have have insurance on the phones. In the long run, it's generally not worth it.
I have to disagree with you there...lol, I have destroyed several phones that would have cost me at least 400 to 700 dollars to replace if I hadn't had insurance....LMAO The math works like this...
7 years X 12 months X 5 years is 420 dollars. The 5 phones were replaces at 50 for two, before the deductable was raised and 100 for 3. That is a total of 400. So over 5 years I have spent 820 dollars total. The 5 phones would have been about 2100 dollars total to replace out of pocket.
Last edited by SITH; February 10th, 2010 at 07:01 PM.
i wouldn't think it'd have any liquid, since LED is light emitting diode, not liquid crystal display.. but i havn't a damn clue what the AMO is short for lol so it could be "a mustardy overlay light emitting diode" for all i know which would mean it has mustard in there
i wouldn't think it'd have any liquid, since LED is light emitting diode, not liquid crystal display.. but i havn't a damn clue what the AMO is short for lol so it could be "a mustardy overlay light emitting diode" for all i know which would mean it has mustard in there
AM = Active-matrix O = Organic L = Light E = emitting D = Diode AMOLED
No there is no liquid intermediate so you can crack these suckers and as long as the control leads arent severed the piece will work without a problem.. might just have broken some diodes along the crack... LCD still works when cracked BTW, but without the liquid crystal there is no contrast thus it is incredibly dull and hard to see...
I have to disagree with you there...lol, I have destroyed several phones that would have cost me at least 400 to 700 dollars to replace if I hadn't had insurance....LMAO The math works like this...
7 years X 12 months X 5 years is 420 dollars. The 5 phones were replaces at 50 for two, before the deductable was raised and 100 for 3. That is a total of 400. So over 5 years I have spent 820 dollars total. The 5 phones would have been about 2100 dollars total to replace out of pocket.
Well if I broke 5 phones in the past 7 years, then I guess it would be worth it. But I've only had one broken phone in the past 7 years, and that's with a 3 phone family plan. So for me anyways, insurance would have put me in the hole more than a grand.
And I am positive that the AMOLED isn't cracked at all. I can, without a doubt feel the crack on the touch screen . And when I hold the phone at an angle, I can see that the crack is definitely above the display. And I called Sprint, and they don't do these repairs on these phones, so I'm pretty much stuck doing this on my own. So I'm going to go ahead and order that part.
Well if I broke 5 phones in the past 7 years, then I guess it would be worth it. But I've only had one broken phone in the past 7 years, and that's with a 3 phone family plan. So for me anyways, insurance would have put me in the hole more than a grand.
And I am positive that the AMOLED isn't cracked at all. I can, without a doubt feel the crack on the touch screen . And when I hold the phone at an angle, I can see that the crack is definitely above the display. And I called Sprint, and they don't do these repairs on these phones, so I'm pretty much stuck doing this on my own. So I'm going to go ahead and order that part.
Be very cool if you could photo journal it for others who end up in the same situation. Best of luck to you!
Somebody was selling a moment with just a motherboard missing. And it was $46, so I just figured I'll get that so that was I can have a spare LCD, and a phone that I can 'practice' taking apart for like $16 more. I should receive it some time next week, and I'll post the update here.
Somebody was selling a moment with just a motherboard missing. And it was $46, so I just figured I'll get that so that was I can have a spare LCD, and a phone that I can 'practice' taking apart for like $16 more. I should receive it some time next week, and I'll post the update here.
NICE FIND! I'm looking forward to your results! Perhaps a video will serve better?
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Somebody was selling a moment with just a motherboard missing. And it was $46
Makes you wonder though doesn't it? I mean..what did they do with the Motherboard to be selling a phone without one? It reminds me of an ad I once saw for a plane that was being sold without the wings!
And...if they were replacing another motherboard then how in the world did they break that motherboard without breaking the screen?
I also wonder what in the world the Sprint Repair Center's actually repair? Everything I've taken in there they say they "don't do that". From what I've noticed at every Repair Center is that there are two guys in the back who can hardly figure out which batteries go where or how to work the data transfer machine.
Last edited by ramiss; February 13th, 2010 at 05:44 AM.
Well doesn't the phone have an LCD, and on top of that, there is a touch screen. I don't understand why it wouldn't be possible for the touch screen to crack without the LCD. Anyways, everything on the phone is readable. Most of the time, when an LCD cracks, it looks like the liquid has leaked out. And that's not the case here.
Is this phone and the InstinctQ almost the same thing? I found instructions for dismantling that. Would they apply to this phone?
I dropped my Samsung Instinct S30, and it cracked in 3 places. I took it to a Sprint Service and Repair Center, and they fixed it for me. I couldn't have my phone for about 3 weeks, though.
I've seen this phone's reviews on Cell Phones, Mobile Phones, and Wireless Calling Plans from Sprint, and everyone says that the battery life is horrible and that it doesn't last them half a day. I was just wondering how your guy's Moment's battery does. I was thinking about getting one. I currently have the Samsung Instinct S30, and I absolutely hate it. It's time for a phone I actually like. What do you guys think about the phone?
Makes you wonder though doesn't it? I mean..what did they do with the Motherboard to be selling a phone without one? It reminds me of an ad I once saw for a plane that was being sold without the wings!
And...if they were replacing another motherboard then how in the world did they break that motherboard without breaking the screen?
I also wonder what in the world the Sprint Repair Center's actually repair? Everything I've taken in there they say they "don't do that". From what I've noticed at every Repair Center is that there are two guys in the back who can hardly figure out which batteries go where or how to work the data transfer machine.
haha! The Service and Repair Center's faculty is not all that sharp.
Why is everyone constantly referring to the screen as LCD? It's not even close to this. AMOLED: Active Matrix Organic Light Emitting Diode. NOT LCD: Liquid Crystal Display. LCD screens crack, they're more or less done for. Cracks on this screen (from what I know about it) don't affect it in that way. It's still usable enough to get you by until it gets fixed; the screen doesn't get any darker or harder to read, though there is a split in it. There may be a dead spot of pixels, but *should* still respond to touch input.
Remember, this screen IS different. *Not LCD, it's AMOLED*
So I got the phone yesterday, and took it apart. It was missing the motherboard, battery, and the side buttons.
So I had it almost completely apart. The only things left to take out were the AMOLED screen, and the touch screen.
But when I got to the AMOLED, I couldn't get past it, so I decided to start putting it back together, and just put the motherboard from my phone into the ebay phone. That way, I wouldn't have to take my phone apart.
And after I did that, the phone powered right up. All the functions on the phone work perfectly. And now the touch-screen is no longer cracked.
I took some pretty detailed pics. I don't have them camera on me, so I don't have access to the pictures until Monday. So I'll put the pics up next week.
If anyone has any questions on how to open the thing up, let me know.
Glad to see it worked out for you. I would just purchased the insurance and then cancelled it accreditation It was repaired. I've done this plenty on times and never gotten charged a deductable for taking in any phone no matter how destroyed it was. I can honestly say its been at least 8 complete phone replacements in the last 4 or 5 years. That's not including just part replacement. I guess it all depends on how strict they are at your repair center....... FYI I'm extremely clumsy
I just made it, sorry about the bad photo quality(the Moment is my good camera ) The screen cost $28 on ebay. There's also some dick trying to charge $250 for the same part...beware.
Hey Pyromatic, I was just going to put up my pics today, but I wasn't planning on putting notes and stuff. Let me know if you want to use my pics. They were taken with a camera, and the images came out pretty crisp.
OK. I uploaded them. You can get them from the link below. And like I said, the pics I have don't go as far as removing the LCD, but it's almost there:
I was reading this thread yesterday because I also dropped my Moment (screen was totally shattered), and was looking to see what others had figured out. After looking through this thread and other places, I decided to just take it in to a service center and take my lumps.
Boy am I glad I did. Those folks over there really hooked me up. I was expecting to have to leave it there for a couple of weeks, and to pay big $ to get it fixed. When I first went in, they told me it would cost $120, but that they could fix it in 20 minutes. That was better than I expected, so I told them to go ahead.
15 minutes later, they handed it back to me, and said, "here you go. no charge." Now THAT'S what I call customer service. Mad props to Sprint, and to the nice folks at the Sprint service center I went to in Indianapolis!
The only thing that bummed me out was that while I was there, I noticed the Moment was now going for $99- I paid $169 not two months ago. Bad timing on my part, I guess.
The only thing that bummed me out was that while I was there, I noticed the Moment was now going for $99- I paid $169 not two months ago. Bad timing on my part, I guess.
I was reading this and thinking... why don't you just slap your wife and tell her not to drop $400 phones on the ground? That's not what I'd do.
Never been a believer in insurance for phones.. but I've never cared about my cell phone before the Moment. RZR's were a dime a dozen, and whatever I had before that... was also a dime a dozen.
I have a StarTac in my garage if you wanna just give her that?
Makes you wonder though doesn't it? I mean..what did they do with the Motherboard to be selling a phone without one? It reminds me of an ad I once saw for a plane that was being sold without the wings!
And...if they were replacing another motherboard then how in the world did they break that motherboard without breaking the screen?
I also wonder what in the world the Sprint Repair Center's actually repair? Everything I've taken in there they say they "don't do that". From what I've noticed at every Repair Center is that there are two guys in the back who can hardly figure out which batteries go where or how to work the data transfer machine.
It is about 500-650 bucks for a mango64.. More then likely they pulled the mobo out of it to create a dev board with a s3c6410 chip for cheaper then a mango64 http://www.embeddedsource.net/attach/1/1291788673.jpg
In case you are wondering what a mango64 is those pictures show off some things that our processor can handle
Thanks for the information and the guide. A couple of weeks ago I dropped my Moment and it just happened to hit one of the metal legs of my desk chair and hit the right spot and cracked. It actually shattered just above the infrared button and threw some large cracks across the rest of the digitizer.
I'm amazed the the phone works perfectly fine. No problems with the touchscreen what-so-ever and other than the cracks everything looks fine. The cracks aren't even that distracting. I have been worried though about slivers of glass braking off and getting it in my fingers from the shattered portion.
Thanks again, now I just have to decide if I want to save a few dollars and do it myself for go to a Sprint Repair Center.
Ok, I decided to take this on. I ordered the Digitizer, and Eagerly used the instructions above to dismantle the phone. I started to reassymble and noticed there is no adhesive on the replacement screen. The guy I bought the digitizer says they don't come with adhesive.
How did you folks get it back together. Is there a source for the adhesive? I want to make sure I get it on there good, but not soo good that I can't replace it again.
My kid dropped the phone on a rock and it shattered big time. Don't have insurance. Took it to repair center and they said that they couldn't fix it but I could get a refurbished Moment for $110 with the old phone as trade-in. Compared to the hassle of replacing the screen myself, seemed like a deal so I took it.
I'm amazed the the phone works perfectly fine. No problems with the touchscreen what-so-ever and other than the cracks everything looks fine. The cracks aren't even that distracting. I have been worried though about slivers of glass braking off and getting it in my fingers from the shattered portion.
I did the same thing. To protect my fingers/cheeks, I went out and bought a screen protector. Works perfectly.
Now I need to decide whether to fix it myself, or not. I have 6 months left before I am elegible for a hardware upgrade, at sale prices (I am not paying full price for a phone). It would be cheaper to wait than to pay the $100 deductible.
Ok, I decided to take this on. I ordered the Digitizer, and Eagerly used the instructions above to dismantle the phone. I started to reassymble and noticed there is no adhesive on the replacement screen. The guy I bought the digitizer says they don't come with adhesive.
How did you folks get it back together. Is there a source for the adhesive? I want to make sure I get it on there good, but not soo good that I can't replace it again.
The adhesive can be tough to find, but I just went to Office Max and bought double sided PERMANENT clear tape, yellow package. It's as thin as the adhesive that was on there and it is only about 5 dollars. It worked great and holds just like the original adhesive did.
After you get the phone fixed, invest in both a screen protector and a phone case. I've dropped my phones plenty of times. But the one time i dropped it my screen cracked (and still is) across the right side. Thanks to both protectors my screen didn't go out and the touch screen still works fine, despite the screens damage....
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Just got my phone swapped out and now the screen's cracked! It was sitting on the coffee table intact charging like usual. I'm guessing that one of my kids did it, but I have no proof. They're not ones to lie about things like this, so I'm guessing either they didn't know they did it, it was one of the cats or it was hit by a cosmic screen cracking ray. It's never been dropped or scratched in the 2+ weeks I've owned it , nor were the Moments it replaced. $29 is way less than the insurance deductible. Add to that I finally got a Moment with decent gps and no lockups, so I ordered a replacement screen. Hopefully, I'll be doing surgery this weekend. Ughhhh!
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I know... old thread. I just want to give props to pyromatic and simpat1zq for the tutorial. Just swapped the screen on my Moment and couldn't have done it without you. THANKS!
I went through the tutorial and the phone was powering on, and the screen isn't cracked any longer.... but the display is either black or grey lines through the screen like an old TV when there is no signal. So I obviously have not reconnected one piece or another correctly. Any ideas?
Sprint has just added its first full QWERTY Keyboard Android Phone to their lineup with the Samsung Moment. Initially rumored as the "InstinctQ", the Moment rocks an 800 MHz processor - what was the fastest processor in an Android phone a... Read More
Cracked Screen on Moment
i'd take it to a repair center to see how much another glass screen costs, they do the same thing when dusts gets under the cover and your past your 30 days
button when someone helps you 
) The screen cost $28 on ebay. There's also some dick trying to charge $250 for the same part...beware.
Re Moment Screen
