January 21st, 2012, 11:40 AM
Join Date: Jan 2012
Device(s): Samsung Galaxy Tab 7" WiFi
Carrier: Not Provided
Thanked 0 Times in 0 Posts
Not a fix, but more information
I am trying to find a solution for the same issue. I believe I have the reason pinpointed:
If your username and e-mail address are not the same, this won't work.
I'm betting that's your situation, too. Try it. Instead of your e-mail address, on the first screen of setup enter your username (if it is different and my hunch is likely). Then, enter your settings and voila, you'll be good to go.
Unfortunately, e-mails sent from your device will now have the username (not e-mail address) as the Reply-to address. Of course, this address will work, but most people - like me - don't want that.
Three other comments:
1) Before getting my new Strat, I demo'd both a Strat and a Droid Bionic from VZW. This same "feature" was of course on the demo Strat, but like your Droid X, the Bionic did NOT have a problem with this. Therefore, I believe the problem is with Samsung's e-mail client, not the carrier, android, etc.
2) Most e-mail clients have a programmable "Reply-to" field to address this. Samsung, are you listening? That is a very simple fix.
3) It is possible to setup a gmail account that will download your outside e-mail, and use the reply-to address you prefer. I'm probably going to go that way, but it isn't as clean for me right now since my gmail account collects e-mail from several outside accounts. One other note:
If you use a generic gmail account (i.e. not a Google Apps domain account), the reply-to WILL be whatever you set (you can even choose a different display name), but the actual FROM address will be the gmail address.
I hope that posting this info will either lead to a fix from Samsung, or a better workaround than gmail/a third-party e-mail client.