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Old February 5th, 2012, 09:24 PM   #1 (permalink)
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Default Backup Assistant Service Failed - Sync state not supported by this operation

I have a Samsung Stratosphere running Gingerbread 2.3.5, rooted. Recently I tried to use the Backup Assistant app and it gave me the error message:

Service Failed
Sync state not supported by this operation

How do I get it to work again? I can't think of anything that could have caused this. It worked when I first got the phone.

And please don't just say that google's backup is better Most of my contacts are saved on my phone and not the gmail account.

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Old February 6th, 2012, 06:59 PM   #2 (permalink)
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I posted on the official Verizon forum and got this response:

"reset Backup Assistant by going to Settings>Applications>Manage Applications> Select All tab at the top>Sync Service>Clear data/cache. Then go back to Backup Assistant to setup the application again. "

That did the trick.
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Old May 6th, 2012, 01:48 AM   #3 (permalink)
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Originally Posted by John728 View Post
I posted on the official Verizon forum and got this response:

"reset Backup Assistant by going to Settings>Applications>Manage Applications> Select All tab at the top>Sync Service>Clear data/cache. Then go back to Backup Assistant to setup the application again. "

That did the trick.
Thanks I've Been Searching For This......
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Old May 6th, 2012, 09:05 AM   #4 (permalink)
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Originally Posted by John728 View Post
And please don't just say that google's backup is better Most of my contacts are saved on my phone and not the gmail account.
I would look at your gmail contacts list as when I check everything that is in my phone contact list is there. And if there's a way to stop some of it from being both places I have not yet found it.
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The Samsung Stratosphere is a 4G LTE device for Verizon. It is a mid-range handset featuring a 1GHz processor, 4-inch Super AMOLED display and 5MP camera, and is the first LTE device in Verizon's lineup to feature a slide-out QWERTY keyboard. ... Read More



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