Go Back   Android Forums > Android Phones > Samsung Stratosphere

test: Reply
 
LinkBack Thread Tools
Old February 14th, 2012, 10:58 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Feb 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default Can't send or receive picture messages by text

If this is a dumb question I apologize. I've had the original HTC Incredible for the last two years and just got a Samsung Stratosphere yesterday.

Does this phone require you to have the data connection on constantly in order to be able to send/receive pics by text? I am not able to send/receive pictures by text unless I have the data connection on. With my last phone it would automatically turn on the data connection when receiving/sending a picture and then would shut it off.

I took it to the store and of course, it worked fine. (Data connection was on.) However, there are still some points when I cannot receive or send pictures regardless. (It says "Downloading" and never changes.) They suggested I remove the battery and SIM card for 10 minutes and then put them back in. It did not help the problem.

Doing some Google searching suggests that I try a factory reset. I will but only as a last resort since I don't want to pull contacts from my old phone again. I also prefer not to have the data connection on constantly as it drains the battery. That of course means having to get an extended battery, battery cover, and extended battery case.

Thanks for any advice or suggestions that you can give.

Advertisements
mchevallier is offline  
Reply With Quote
The Following User Says Thank You to mchevallier For This Useful Post:
anglebeaver (May 14th, 2012)
sponsored links
Old February 15th, 2012, 09:12 AM   #2 (permalink)
Member
 
Join Date: Dec 2011
Location: NJ
Posts: 134
 
Device(s): Samsung Stratosphere: Tweaked-2.0
Carrier: Not Provided

Thanks: 6
Thanked 20 Times in 16 Posts
Default

someone else with this issue solved it by turning off the automatic download for picture messages and simply hits download ont hem when they come in after confirming that they are on mobile data, i have not noticed this problem personally however
shrpshtr325 is offline  
Reply With Quote
Old February 15th, 2012, 01:12 PM   #3 (permalink)
New Member
 
Join Date: Jan 2011
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 1 Post
Default

Quote:
Originally Posted by shrpshtr325 View Post
someone else with this issue solved it by turning off the automatic download for picture messages and simply hits download ont hem when they come in after confirming that they are on mobile data, i have not noticed this problem personally however
This is the only thing that worked for me in terms of downloading. I haven't had a problem with sending pictures in text messages, just receiving them. I do have mobile data on and I ended up getting an extended battery because it does run out quickly, even on 3G only.
musicmama is offline  
Reply With Quote
Old February 15th, 2012, 05:48 PM   #4 (permalink)
Junior Member
 
Join Date: Dec 2011
Posts: 27
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 0 Times in 0 Posts
Thumbs down

Quote:
Originally Posted by shrpshtr325 View Post
someone else with this issue solved it by turning off the automatic download for picture messages and simply hits download ont hem when they come in after confirming that they are on mobile data, i have not noticed this problem personally however
That was me. And, yes, you have to have Data on to send/receive pics. I found if Data was off, you got a warning that pic couldn't be sent but got hung pics that were trying to download. Turning off auto download "fixed" my problem by allowing me to see that a pic wanted to come down, then giving me the ability to turn on Data then hit the download option on the pic.

Factory reset and Verizon suggestions to "remove battery/SIM and then put them back" fixes nothing but it does make the Verizon employees feel like they are helping you.
MeLittleMe is offline  
Reply With Quote
Old February 15th, 2012, 10:16 PM   #5 (permalink)
Member
 
Join Date: Dec 2011
Location: NJ
Posts: 134
 
Device(s): Samsung Stratosphere: Tweaked-2.0
Carrier: Not Provided

Thanks: 6
Thanked 20 Times in 16 Posts
Default

i can get through a full day with mobile data on without needing to charge my stratosphere.
shrpshtr325 is offline  
Reply With Quote
Old February 16th, 2012, 05:13 PM   #6 (permalink)
New Member
 
Join Date: Feb 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default ownloading pics

Quote:
Originally Posted by MeLittleMe View Post
That was me. And, yes, you have to have Data on to send/receive pics. I found if Data was off, you got a warning that pic couldn't be sent but got hung pics that were trying to download. Turning off auto download "fixed" my problem by allowing me to see that a pic wanted to come down, then giving me the ability to turn on Data then hit the download option on the pic.

Factory reset and Verizon suggestions to "remove battery/SIM and then put them back" fixes nothing but it does make the Verizon employees feel like they are helping you.

My head is dizzy with trying to figure this out. I keep data on all the time but have wi-fi in my home and yet, still receiving the multi-media is downloading message with an expiration date. First time it happened Verizon told me to remove battery, re-install and I was seemingly good to go. That was about two weeks ago. I've been removing that damn battery all day to no avail!!
kthomasva is offline  
Reply With Quote
Old March 7th, 2012, 09:08 PM   #7 (permalink)
New Member
 
Join Date: Mar 2012
Location: Las Vegas NV
Gender: Male
Posts: 4
 
Device(s): bionic
Carrier: verizon

Thanks: 0
Thanked 0 Times in 0 Posts
Default

hi all, my wife has a Strat. and when she texts a pic it turns it into a video. she can receive them fine but sends them out as video. i receive them from her just fine but not her sister. any help..
spooner55 is offline  
Reply With Quote
Old March 8th, 2012, 08:34 AM   #8 (permalink)
Member
 
Join Date: Dec 2011
Location: NJ
Posts: 134
 
Device(s): Samsung Stratosphere: Tweaked-2.0
Carrier: Not Provided

Thanks: 6
Thanked 20 Times in 16 Posts
Default

if you are on a wifi network android disconnects from mobile data

you need to disconnect from wifi and enable mobile data to recieve mms messages
shrpshtr325 is offline  
Reply With Quote
Old March 8th, 2012, 11:46 PM   #9 (permalink)
New Member
 
Join Date: Mar 2012
Location: Las Vegas NV
Gender: Male
Posts: 4
 
Device(s): bionic
Carrier: verizon

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by shrpshtr325 View Post
if you are on a wifi network android disconnects from mobile data

you need to disconnect from wifi and enable mobile data to recieve mms messages
she wasn't on wifi. it does it every time
spooner55 is offline  
Reply With Quote
Old March 26th, 2012, 12:51 PM   #10 (permalink)
New Member
 
Join Date: Mar 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am unable to send/receive pictures via text. I have tried to do everything I've been reading online... but to no avail. I removed battery for 10 minutes. Nothing. I have gone to settings/wireless & networks/mobile networks and confirmed that the "mobile data enabled" box is checked. Still not working. And yes, I do have a data plan.

Any words of wisdom?
wsdivall is offline  
Reply With Quote
sponsored links
Old March 27th, 2012, 08:59 AM   #11 (permalink)
Junior Member
 
Join Date: Dec 2011
Posts: 27
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by mchevallier View Post
If this is a dumb question I apologize. I've had the original HTC Incredible for the last two years and just got a Samsung Stratosphere yesterday.

Does this phone require you to have the data connection on constantly in order to be able to send/receive pics by text? I am not able to send/receive pictures by text unless I have the data connection on. With my last phone it would automatically turn on the data connection when receiving/sending a picture and then would shut it off.

I took it to the store and of course, it worked fine. (Data connection was on.) However, there are still some points when I cannot receive or send pictures regardless. (It says "Downloading" and never changes.) They suggested I remove the battery and SIM card for 10 minutes and then put them back in. It did not help the problem.

Doing some Google searching suggests that I try a factory reset. I will but only as a last resort since I don't want to pull contacts from my old phone again. I also prefer not to have the data connection on constantly as it drains the battery. That of course means having to get an extended battery, battery cover, and extended battery case.

Thanks for any advice or suggestions that you can give.
Go down to your local Verizon office, hand them the phone, tell them the problem and tell them to make it work or give you a new phone and better at no cost.
MeLittleMe is offline  
Reply With Quote
Old August 12th, 2012, 02:29 PM   #12 (permalink)
New Member
 
Join Date: Aug 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default send pictures samsung stratosphere

The only way I could get to send pictures on Samsung Stratosphere. Un-check Voice Privacy in Call settings.
checkers67 is offline  
Reply With Quote
Reply

Samsung Stratosphere
Current Rating:
Rate this Phone:

The Samsung Stratosphere is a 4G LTE device for Verizon. It is a mid-range handset featuring a 1GHz processor, 4-inch Super AMOLED display and 5MP camera, and is the first LTE device in Verizon's lineup to feature a slide-out QWERTY keyboard. ... Read More

Tags
picture messaging


Go Back   Android Forums > Android Phones > Samsung Stratosphere
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 10:06 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.