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Old February 26th, 2012, 01:42 AM   #1 (permalink)
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Default My Stratosphere will not charge

As the title says my phone will not charge. I have had it for only a few months and I have tried taking battery out and in and stuff like that. The battery when I take the cover off is really loose and will just fall out with a simple light jerk. I need to know what to do. I have tried different chargers and outlets.

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Old February 26th, 2012, 09:15 AM   #2 (permalink)
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have you tried different cables?
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Old February 26th, 2012, 12:38 PM   #3 (permalink)
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I have tried new cables yes
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Old February 26th, 2012, 01:46 PM   #4 (permalink)
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I would take it to your phone provider store and get an exchange if its fairly new.
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Old February 27th, 2012, 06:39 AM   #5 (permalink)
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Quote:
Originally Posted by Lordkaimara View Post
As the title says my phone will not charge. I have had it for only a few months and I have tried taking battery out and in and stuff like that. The battery when I take the cover off is really loose and will just fall out with a simple light jerk. I need to know what to do. I have tried different chargers and outlets.
Sounds like the contacts might not be making good contact. You could a bit of folded paper wedged in to push them up into the contacts, clean the contact points, pry them out a hair, etc., whatever you think you can safely do to improve contact.
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Old March 13th, 2012, 12:22 PM   #6 (permalink)
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Mine started doing this today. It was nearly dead when I removed it from the charger from an overnight charge. I had it hooked to a computer for 2 hours and its even deader than when I plugged it in. I took the battery out multiple times. The contacts are fine because the phone still works.
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Old March 13th, 2012, 02:53 PM   #7 (permalink)
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Does the PC recognize the phone? It could be the port on the phone its self, if so, get a replacement.
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Old March 14th, 2012, 03:06 PM   #8 (permalink)
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I turned my phone off and charged it off the same computer for a few hours. Seemed to fix the problem. It was weird because the computer did not recognize the phone when it was acting up, but as soon as I turned it off the computer did the 'detected' thing. After it charged up the computer worked fine with the phone.
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Old August 3rd, 2012, 07:06 PM   #9 (permalink)
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Default strat charging

I'm on my 3rd stratosphere with this same issue, I finally gave up and just bought an external charger with battery ($40 on amazon). Battery charges fine and I don't have to be tethered to a cord so its a win win.
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Old August 5th, 2012, 10:57 AM   #10 (permalink)
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Has anyone checked that the charger has a 5.0 Volt 1.0 Amp output? I use my cord from LG Ally to charge my stratosphere on the computer overnight. I did notice my Ally wall charger is 5.1 Volt .7 Amp output, phone shows as charging but never goes up. The generic one I got is 5.0 - 5.5 Volt 1000mA and works good.
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Old February 24th, 2013, 10:46 PM   #11 (permalink)
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The are 4 Stratosphere phones in my home... Mine and all 3 of my kids have one and we have problems getting all of them to charge. I think it's a problem with the phone because my sons phone was replaced twice and my daughters once and none of the 4 will charge. Even when you do get it to charge, as soon as you make 1 phone call they need to be charged again! This is the WORST phone we have EVER had!
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Samsung Stratosphere
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The Samsung Stratosphere is a 4G LTE device for Verizon. It is a mid-range handset featuring a 1GHz processor, 4-inch Super AMOLED display and 5MP camera, and is the first LTE device in Verizon's lineup to feature a slide-out QWERTY keyboard. ... Read More

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