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Old October 7th, 2012, 05:05 PM   #1 (permalink)
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Default Stuck in a BootLoop.... Help!!!!!!!

So I just got my STU and it was working completely fine, for a day...... I customized it, I put the apps I needed on it, and I was all set. The next day it just shuts itself off. I try to turn it back on and it showed the white Samsung logo. Then it shut off. Then it showed the logo. Then it shut off. It just keep repeating. I said WTF and I did a battery pull. It did the same thing. It wouldn't even let me hard reset it. But, it will go into download mode. I tried plugging it into my computer. Looped. I tried a different battery. Looped. I tried a different charger. STILL LOOPED. Well, it's pretty obvious that I need help. I'm extremely new to this by the way. Is there a solution or should I just make this a $220 paper weight?

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Old October 7th, 2012, 05:24 PM   #2 (permalink)
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Originally Posted by Tht KiD TiE View Post
So I just got my STU and it was working completely fine, for a day...... I customized it, I put the apps I needed on it, and I was all set. The next day it just shuts itself off. I try to turn it back on and it showed the white Samsung logo. Then it shut off. Then it showed the logo. Then it shut off. It just keep repeating. I said WTF and I did a battery pull. It did the same thing. It wouldn't even let me hard reset it. But, it will go into download mode. I tried plugging it into my computer. Looped. I tried a different battery. Looped. I tried a different charger. STILL LOOPED. Well, it's pretty obvious that I need help. I'm extremely new to this by the way. Is there a solution or should I just make this a $220 paper weight?
First: what apps did you install?

Second: can you get into recovery?

Third: do you have Odin downloaded and a stock ROM?
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Old October 7th, 2012, 06:12 PM   #3 (permalink)
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1.) i installed juice defender, virus protector, and angry birds lol
2.) How do you get into recovery?
3.) No.
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Old October 7th, 2012, 06:12 PM   #4 (permalink)
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Its prolly not a paperweight.. if you can get into odin you can prolly save it.. but first go with nitenarmors post
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Old October 7th, 2012, 07:45 PM   #5 (permalink)
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1.) i installed juice defender, virus protector, and angry birds lol
2.) How do you get into recovery?
3.) No.
2. To get into recovery:

1: Phone off
2: Press and hold the Volume down button
3: Press and hold the Power button
4: When Samsung logo appears let go of the Power Button

If able you should be in recovery.

What version are you running - Sprint/Boost, 2.3.4/2.3.6

Just in case, download Odin anyways. https://www.dropbox.com/s/23pulfr13wkz7lu/Odin%20Multi%20Downloader%20v4.43.exe
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Old October 7th, 2012, 11:42 PM   #6 (permalink)
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it wont even go into recovery mode. but could you consider telling me how to install this odin. And im running boost 2.3.6
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Old October 8th, 2012, 01:57 AM   #7 (permalink)
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it wont even go into recovery mode. but could you consider telling me how to install this odin. And im running boost 2.3.6
OK. Not a problem. Please follow this step by step as these are tried and true methods to recover your soft brick. Problems only happen if steps are not followed. I will not be held liable if steps are not followed:

  1. Download the ODIN link I provided. Just in case here it is again :
    https://www.dropbox.com/s/23pulfr13wkz7lu/Odin%20Multi%20Downloader%20v4.43.exe
  2. Download the stock Boost ROM. Here is the link: https://www.dropbox.com/s/l3mcqnz4vdosvzu/tu_system_boost.zip
  3. Download the transform OPS file. Here is the link: https://www.dropbox.com/s/fpt7m0x2tj6a739/TransformUltra.ops
  4. Download the tu_stock_recovery. Link: https://www.dropbox.com/s/sswt14ndknuu87y/tu_stock_recovery.tar


That should be all the files needed. Now for the fun stuff......

  1. Run the ODIN program you just downloaded.
  2. Put your phone into download mode by pressing and holding the camera + volume down + power button at the same time.

    You should see a screen pop up that states you are in download mode. Press the volume up button to continue.
  3. Hook phone up to computer via usb. On the ODIN screen you should see a yellow box appear in the COM Port Mapping (about 1/4 of the way down on the left) that shows you are connected on COM6 or something similar.
  4. Below COM Port Mapping under Option you will see 4 options:
    One Package
    Auto Reboot
    Protect OPS
    Reset Time (Sec)
    Make sure the first (3) are checked and Reset Time (sec) is unchecked.
  5. Below Option under the Debug Option you will see 1 option:
    Debug ONLY
    Make sure and have that unchecked.
  6. 1/2 down on the right you will see "Select OPS".

    Click the "OPS" button and find the file you just downloaded: TransformUltra.ops
  7. On the bottom right you will see "Selet Integrate Package - Check One Package Option". Click "One Package" and find the file you just downloaded tu_system_boost.
  8. Press start.
    Let it finish.
  9. Follow steps 1-7 again.
  10. In "One Package", find the file you just downloaded "tu_stock_recovery" and hit start.
    Let it finish.
  11. Unplug phone and boot up.


You should be able to have a complete bootable system.

Good luck.
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Old October 8th, 2012, 10:03 AM   #8 (permalink)
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ughhhh it wont show the yellow box when i plugged it in.
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Old October 8th, 2012, 11:08 AM   #9 (permalink)
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ughhhh it wont show the yellow box when i plugged it in.
OK. Go through the threads and find the Samsung drivers and install them.

I should have gave them to you last nite, but I was tired. I'm sorry. I am at work so I can't get it for you.

Samsung Transform ultra All in one Root Mod Guide.

Never mind you can get them from the above link.
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Old October 13th, 2012, 10:52 PM   #10 (permalink)
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man boot loops suck. my ipod has been stuck in 1 for the past few months and i dont have the money to fix the home button so no fix for my ipod.
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Old October 15th, 2012, 05:27 PM   #11 (permalink)
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Default more instruction

It seems as though I can't put the .zip file in the OPS slot. How do I proceed? The instructions say to put the system file in the OPS slot but Odin doesn't show the option. Am I supposed to just flip the file names in the directions? (given the .zip file is already extracted)

Quote:
Originally Posted by niteNarmor View Post
OK. Not a problem. Please follow this step by step as these are tried and true methods to recover your soft brick. Problems only happen if steps are not followed. I will not be held liable if steps are not followed:

1. Download the ODIN link I provided. Just in case here it is again :
https://www.dropbox.com/s/23pulfr13wkz7lu/Odin%20Multi%20Downloader%20v4.43.exe

2. Download the stock Boost ROM. Here is the link: https://www.dropbox.com/s/l3mcqnz4vdosvzu/tu_system_boost.zip


3. Download the transform OPS file. Here is the link: https://www.dropbox.com/s/fpt7m0x2tj6a739/TransformUltra.ops

4. Download the tu_stock_recovery. Link: https://www.dropbox.com/s/sswt14ndknuu87y/tu_stock_recovery.tar

That should be all the files needed. Now for the fun stuff......

1. Run the ODIN program you just downloaded.

2. Put your phone into download mode by pressing and holding the camera + volume down + power button at the same time.

You should see a screen pop up that states you are in download mode. Press the volume up button to continue.

3. Hook phone up to computer via usb. On the ODIN screen you should see a yellow box appear in the COM Port Mapping (about 1/4 of the way down on the left) that shows you are connected on COM6 or something similar.

4. Below COM Port Mapping under Option you will see 4 options:

One Package
Auto Reboot
Protect OPS
Reset Time (Sec)

Make sure the first (3) are checked and Reset Time (sec) is unchecked.

5. Below Option under the Debug Option you will see 1 option:

Debug ONLY

Make sure and have that unchecked.

6. 1/2 down on the right you will see "Select OPS".

Click the "OPS" button and find the file you just downloaded: tu_system_boost

7. On the bottom right you will see "Selet Integrate Package - Check One Package Option". Click "One Package" and find the file you just downloaded TransformUltra.ops.

8. Press start.

Let it finish.

9. Follow steps 1-7 again.

10. In "One Package", find the file you just downloaded "tu_stock_recovery" and hit start.

Let it finish.

11. Unplug phone and boot up.

You should be able to have a complete bootable system.

Good luck.
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Old October 15th, 2012, 06:00 PM   #12 (permalink)
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I'm sure that was a typo.. take the ops file you downloaded and load that into it instead.

Quote:
6. 1/2 down on the right you will see "Select OPS".

Click the "OPS" button and find the file you just downloaded: tu_system_boost

7. On the bottom right you will see "Selet Integrate Package - Check One Package Option". Click "One Package" and find the file you just downloaded TransformUltra.ops.
Should be..

Quote:
6. 1/2 down on the right you will see "Select OPS".

Click the "OPS" button and find the file you just downloaded TransformUltra.ops:

7. On the bottom right you will see "Selet Integrate Package - Check One Package Option". Click "One Package" and find the file you just downloaded tu_system_boost.
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Old October 15th, 2012, 07:40 PM   #13 (permalink)
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I just seen the typo and I apologize for my mistake. When I get to a computer I will correct it.
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Old October 15th, 2012, 07:46 PM   #14 (permalink)
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Post was edited to reflect the correct files in the steps. AGAIN I MUST APOLOGIZE FOR MY MISTAKE.
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Old October 15th, 2012, 08:03 PM   #15 (permalink)
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No soup for you
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Old October 15th, 2012, 08:05 PM   #16 (permalink)
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But its good soup. Come on man.
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Old November 11th, 2012, 07:05 PM   #17 (permalink)
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Tht KiD TiE, did you get the Boot Loop fixed or did you have to send it in? I tried these instructions without any resolution to the same problem.
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Old June 8th, 2013, 06:47 PM   #18 (permalink)
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THIS WORKED FOR ME! Thanks NiteNarmor! You're awesome!!!
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Old August 10th, 2013, 04:46 PM   #19 (permalink)
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spoke too soon and commented too late on the thread. the hard reset work but this fix didn't help my new issues.
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Old August 10th, 2013, 05:08 PM   #20 (permalink)
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spoke too soon and commented too late on the thread. the hard reset work but this fix didn't help my new issues.
New issues?
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Old August 10th, 2013, 05:16 PM   #21 (permalink)
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yes!

I'm having the same issue as tht kid tie above where it's stuck in a loop, laptop doesn't recognize phone, unable to download drivers, etc. Here is my issue in as much detail as possible:

Samsung Transform Ultra Boost SPH-M90
It's not a rooted phone or anything. I bought it as a refurb off ebay & I am a boost customer

Yesterday, after installing twitter, the phone started freezing and powering off.
I uninstalled twitter and the problem persisted. I had not installed any other newer apps and only began experiencing issues after installing twitter.

Because this has been a recurring issue (always after installing twitter or instagram). I backed up all my files to my superbackup app as i prepared to do a master reset.

My phone powered off on it's own and started looping (powering off, powering on, getting to the home screen and powering off again).

So I followed the instructions to do a hard reset. Holding down the power button and down arrow. I was taken to the menu, arrowed down to select wipe cache, waited, then selected reset (i cant' remember exactly what menu says) then it showed the usual messages at the bottom of the screen "e: cannot find file...." but then it got stuck here. The screen stayed this way for about 5 minutes. I did nothing. Then it eventually powered off. I waited another 10 minutes thinking it would power back on and nothing happened! So I powered it on and it booted up like normal, went to the home screen, said "swipe to unlock", had the boost logo as the wallpaper (which told me that it must have been wiped because my old wallpaper did not show up) but then it powered down again and continues in a boot loop.

So next, I tried booting it in safe mode, (now this is where it gets interesting). Powered it off, took out battery for a minute or 2, battery in, powered up, pressed and held the menu key, it showed "safe mode" in the lower left corner, i removed my thumb from the menu button, the keyboard flickered it's lights, then the keyboard went dark, as soon as it went dark, the phone clicked off, then booted up again.

So I tried doing another hard reset:
Power button and let go of down arrow
saw the white box, yellow arrow pointing to the green android robot, then the 3 lines of text beneath it that read...

e cant' find misc file
e can't find misc file
e update llogfile doesn't exist

the keyboard flickers, then the phone shuts down. it never gets to the recovery menu.

then the phone boots up again, gets to home screen, clock adjusts to current time, then it powers off again and this repeats continuously.

I followed your instructions above to connect the phone via usb to my laptop, downloaded all the files, but just like the other user, the yellow box never appeared in the odin application because my laptop would no longer recognize my phone.

I received the error message on my laptop "usb device not recognized, one of the usb devices attached to this computer has malfunctioned..."

so i tried to download the samsung drivers you recommended and install the drivers but it did not work. it said my phone was an unknown device and missing drivers (i have a dell latitude e4360, windows 7) I tried unplugging the laptop, powering it down, powering it back on again to see if it would recognize the phone, all to no avail.

Nothing seems to be working. Is it a lost cause? Should I chunk it and cut my losses? The only thing I can think of doing is taking it to work on Monday and connecting it to my desktop to see if it recognizes it the phone. I have no landline phone, by the way, so I can't call tech support.

I'm sorry if I provided too little (or too much, lol) information.
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Old August 10th, 2013, 05:24 PM   #22 (permalink)
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oops I forgot to mention one more thing.

When I attempted to do a hard reset for the 2nd time, there was a white triangle with a yellow exclamation mark inside next to the android robot and this was above those 3 lines of text "...can't find misc file.."
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Old August 10th, 2013, 05:53 PM   #23 (permalink)
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oops I forgot to mention one more thing.

When I attempted to do a hard reset for the 2nd time, there was a white triangle with a yellow exclamation mark inside next to the android robot and this was above those 3 lines of text "...can't find misc file.."
I had two similar issues before. Since your not rooted then I can assume you did not mess with stock apps.
Look at your battery. Does it look bloated?
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Old August 10th, 2013, 06:47 PM   #24 (permalink)
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Quote:
e cant' find misc file
e can't find misc file
e update llogfile doesn't exist
This is actually normal on this phone they all do it, even with stock recovery.

As niteNarmor says check your battery. My wifes phone did something similar and it was a bad battery.
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Old August 10th, 2013, 07:31 PM   #25 (permalink)
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No. In fact the last battery WAS bloated a while ago and I replaced it because it wouldn't hold a charge. This is the new battery but maybe I will buy another, just in case. It's a lot cheaper than getting a new phone, although I do believe it may be time to get another--this is my 2nd STU. The first screen went dead. Any other suggestions, in the meantime?
I appreciate the quick response.
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Old August 10th, 2013, 08:28 PM   #26 (permalink)
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If you're handy I would open her up and make sure all of your connections are secure.. powerkane did a video on the process that I found very informative . I would try a few more samsung usb drivers, there are atleast 3 varieties out there that claim to be for this phone but some don't work. Bads3ctor has one, and samsungs webpage for the stu has another but only for the sprint phone (it works for either phone but they only post the link for the sprint version of the phone).. maybe its just a bad driver or micro usb cable making it so your pooter can't recognize it..
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Old August 10th, 2013, 08:30 PM   #27 (permalink)
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omg! i just remembered, I uninstalled tutorial widgets after uninstalling twitter. I remember seeing it in the downloaded applications list and thought that I didn't need it, so I deleted it. Do you think this caused my problem??? I'm trying very hard to remember every single detail.
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Old August 10th, 2013, 08:32 PM   #28 (permalink)
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omg! i just remembered, I uninstalled tutorial widgets after uninstalling twitter. I remember seeing it in the downloaded applications list and thought that I didn't need it, so I deleted it. Do you think this caused my problem??? I'm trying very hard to remember every single detail.
Nah.. and fyi you're doing a great job with details.. there can never be too many..
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Old August 10th, 2013, 08:36 PM   #29 (permalink)
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Originally Posted by mydian View Post
This is actually normal on this phone they all do it, even with stock recovery.

As niteNarmor says check your battery. My wifes phone did something similar and it was a bad battery.
The white triangle with the yellow exclamation in the middle, is that normal too? I don't remember seeing that before.
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Old August 10th, 2013, 09:03 PM   #30 (permalink)
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The white triangle with the yellow exclamation in the middle, is that normal too? I don't remember seeing that before.
I don't ever remember seeing a "white" triangle.
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Old August 11th, 2013, 07:40 AM   #31 (permalink)
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If you're handy I would open her up and make sure all of your connections are secure.. powerkane did a video on the process that I found very informative . I would try a few more samsung usb drivers, there are atleast 3 varieties out there that claim to be for this phone but some don't work. Bads3ctor has one, and samsungs webpage for the stu has another but only for the sprint phone (it works for either phone but they only post the link for the sprint version of the phone).. maybe its just a bad driver or micro usb cable making it so your pooter can't recognize it..
Ok. I will try that! Thanks!
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Old August 12th, 2013, 11:49 AM   #32 (permalink)
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OK. Not a problem. Please follow this step by step as these are tried and true methods to recover your soft brick. Problems only happen if steps are not followed. I will not be held liable if steps are not followed:

  1. Download the ODIN link I provided. Just in case here it is again :
    https://www.dropbox.com/s/23pulfr13wkz7lu/Odin%20Multi%20Downloader%20v4.43.exe
  2. Download the stock Boost ROM. Here is the link: https://www.dropbox.com/s/l3mcqnz4vdosvzu/tu_system_boost.zip
  3. Download the transform OPS file. Here is the link: https://www.dropbox.com/s/fpt7m0x2tj6a739/TransformUltra.ops
  4. Download the tu_stock_recovery. Link: https://www.dropbox.com/s/sswt14ndknuu87y/tu_stock_recovery.tar


That should be all the files needed. Now for the fun stuff......

  1. Run the ODIN program you just downloaded.
  2. Put your phone into download mode by pressing and holding the camera + volume down + power button at the same time.

    You should see a screen pop up that states you are in download mode. Press the volume up button to continue.
  3. Hook phone up to computer via usb. On the ODIN screen you should see a yellow box appear in the COM Port Mapping (about 1/4 of the way down on the left) that shows you are connected on COM6 or something similar.
  4. Below COM Port Mapping under Option you will see 4 options:
    One Package
    Auto Reboot
    Protect OPS
    Reset Time (Sec)
    Make sure the first (3) are checked and Reset Time (sec) is unchecked.
  5. Below Option under the Debug Option you will see 1 option:
    Debug ONLY
    Make sure and have that unchecked.
  6. 1/2 down on the right you will see "Select OPS".

    Click the "OPS" button and find the file you just downloaded: TransformUltra.ops
  7. On the bottom right you will see "Selet Integrate Package - Check One Package Option". Click "One Package" and find the file you just downloaded tu_system_boost.
  8. Press start.
    Let it finish.
  9. Follow steps 1-7 again.
  10. In "One Package", find the file you just downloaded "tu_stock_recovery" and hit start.
    Let it finish.
  11. Unplug phone and boot up.


You should be able to have a complete bootable system.

Good luck.
I connected my phone to my desktop computer at work, downloaded the driver MSM7x30 so that the computer could detect the phone, put the phone in download mode, opened odin software, got the yellow box etc etc, followed all of these instructions and it is still in a boot loop. I'm praying it's the battery. I will stop by a Boost or Sprint store on the way home, to see if they will let me use an existing battery to test. I would rather do this instead of investing in another battery & waiting to receive it (I ordered my previous battery from amazon). Any other suggestions in the meantime?
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Old December 22nd, 2013, 01:46 AM   #33 (permalink)
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Cry Help!!! Samsung transform ultra still in boot loop

Hi everyone, well I have been reading a lot of guides and troubleshooting guides and have yet to solve my problem.

1. Tried factory reset(still looping)

2. Tried a hard reset (still looping)

3. Re-Installing the Stock Rom and Recovery (still looping)

still looping = I press Power Button and it goes through booting screens and comes to the Home Screen. Once the clock adjust to correct time the screen goes BLACK and then begins to boot up over and over until I remove the battery.

What can I try now? I don't have the money for a new phone.

I was given the phone four months ago with a bloated battery, so I purchased a new battery and the phone worked fine until a week ago. It started to freeze and then began the looping as mentioned above
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Last edited by msl422011; December 22nd, 2013 at 01:51 AM. Reason: remembered some information that might help to solve my dilema
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The Samsung Transform Ultra is the followup to the Samsung Transform. The is available for Boost Mobile and Sprint. With a 3.5-inch display, 1GHz CPU, and 3MP camera, the Transform Ultra strikes a balance between hawrdware and affordability, which ... Read More



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