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  1. K

    Help Force Wi-Fi calling preferred

    My S8 (on Android 9) has of late developed an undesirable habit: It changes the preference on Wi-Fi calling depending upon its attachment to or detachment from a Wi-Fi signal. It's a preference: If it doesn't find Wi-Fi, it should fail over to cellular; but it should not reset my preference in...
  2. K

    Help My wife's phone used to send me photos

    Instead of photos, my wife's phone now sends me Google Drive links. Knowing my wife's sophistication about these things, I'm sure she didn't set something intentionally; I can't imagine what she might have set inadvertently. But when she takes photos on the phone and sends them to me, I don't...
  3. K

    Help No group ringtones?

    Since my Galaxy S8 got Pied, none of the group ringtones work in the OEM contact handler. Either I set ringtones individually, which is a pain, or I go with the default ringtone, also a pain. Anything out there by which I can get group ringtones back? TIA
  4. K

    Help Getting rid of random ads

    Within the last week, my S8 started throwing these full-screen ads at me, usually for Lyft. (One sure way to keep me from using or joining the service; but I digress.) I have no idea what triggered this behavior. I uninstalled the one app I thought I downloaded around the time this started; but...
  5. K

    Help Muting text alerts during calls

    In trying to keep text alerts from sounding while I'm on a call, I keep seeing pages with instructions like this: How to disable SMS text alerts during calls on Galaxy S8/S8+ Plus From the Home screen of your device, simply access the general Menu and follow these steps: Tap on Settings...
  6. K

    Help Music player for S5

    Hi, Been looking for a player with the flexibility Winamp used to have on the desktop; specifically, I want to be able to create playlists of unlimited tracks just by pointing to a folder, I want to be able to remove from said playlist anything in a particular folder or two, I want to be able...
  7. K

    Help Fix ER101 Invalid Certificate message?

    Hi, folks. Running a Galaxy S5 on MetroPCS. Two days ago it started throwing this ER101 Invalid Certificate message in Wi-Fi Calling mode. I've tried more than a few things to correct it. Turned Wi-Fi Calling off and on; no change. Turned Wi-Fi off and on; no change. Even though a lot of posts...
  8. K

    Help Retrieve CP message?

    Hi, folks. When I was having problems with my phone (like being unable to send/rcv SMS, not getting notifications — not being able to dial 611, much less talk to a droid at MetroPCS), I finally bit the bullet and nuked the phone. FDR is usually the absolute last resort; I've had nothing but...
  9. K

    Help Can't reinstall Amazon apps

    Had to FDR my phone today (Galaxy Light, if it's important). For some reason, not all of my apps were restored, not even the ones I got from Google. But not a one of the Amazon apps I had reinstalled. Had to pull down Kindle from Google; had to search for the Amazon app store app on line to pull...
  10. K

    Help Is it the phone, the net, or both?

    Of late my GL on metroPCS has gone loopy. The first problem was with SMS: I'd send a message and it'd take hours to go through (in fact, one message I sent my wife late last night didn't get sent until after 9am today; and I didn't put a scheduled send on it). Not surprisingly, msgs were taking...
  11. K

    Help Phone doesn't work as a USB media device?

    I have my GL hooked up to my computer. I can read the contents of the SD card; but apparently, I'm prevented from doing anything with them. This started with ringtones that worked just fine on my Droid Razr Maxx not working at all on the GL; but not all of them. After getting silence from the...
  12. K

    Help Phone not finding SD card

    My wife's Concord II has a curious problem in that, with the SD card installed in the phone, not everything that supposedly can use an SD card has found the SD card. For the vast majority of her apps there is no button allowing her to move the app to the SD card (not even a grayed-out button for...
  13. K

    Help Sudden video playback failure

    My wife just got a ZTE C2. Being a big user of FB (and other video sources), she's played a lot of videos since getting the phone last Thursday (and we got an unlimited data plan with the phone). A few minutes ago, she sent me a note to ask why suddenly she couldn't play videos. Not being in the...
  14. K

    Help Sorting contacts

    Haven't seen this discussed for the GL, so I thought I'd ask. Does anyone know how to get Contacts to sort on last name? My old Droid Razr Maxx gave me that option; and I'd rather use it on the GL. But all I see is an option to display last name first, not to sort last name first. In fact, I'd...
  15. K

    Moving Opera Speed Dial

    Had to get a new phone and a new provider for a number of reasons. Does anyone know how to move Opera's Speed Dial entries between devices? Thanks, all.
  16. K

    Help Moving apps from old phone

    Haven't seen this particular problem posted; so here goes: Just got a GL from MetroPCS to replace my Droid Razr Maxx from Verizon. My experience with changing phones before tells me that all my current apps will come over to the phone by themselves; but so far, that hasn't happened. Anyone know...
  17. K

    Help Startup Endless Loop

    My wife's Droid Charge has developed a rather inventive form of bricking: It's stuck in an endless loop on the startup animation. This happened after the phone crashed inexplicably this afternoon (not the first time that's happened). She's tried everything she could think of, including swapping...
  18. K

    Help Always vibrates

    My wife's Droid Charge always vibrates, even with every switch we could find set to off. Even disabled vibrate on emergency texts. The problem seems most noticeable on texts from Twitter; but we can't find any switch to turn that off. What might we be overlooking? Thanks, and happy new year.
  19. K

    Disable message popups?

    It used to be that you could disable the popup notification on the native (i.e., Motorola) text messaging app. I had to go back to this app after Handcent screwed up by adding its "update agent" that demands the removal of things I use without offering a justification; but that's beside the...
  20. K

    Motorola T215 Battery Life

    My Motorola T215 is a little over three years old. It's served me well all these years, hardly requiring recharging (spec is something like 36 hours ON, and months or so off). In fact, the last time I put it on a charger, the green light came on within minutes. So the other day I kept hearing...
  21. K

    Help Problem with USB port

    Something strange happened to my Razr Maxx this evening: Whenever I plugged my USB cable into it, it detected the presence of an HDMI cable and rotated the phone display. Of course, no HDMI cable was actually in the house, much less in the phone. After swapping USB cables with no change, I...
  22. K

    SmartAction misfires

    I see a lot of questions about SmartActions that go unanswered; here's hoping this doesn't add to the pile. I have a SmartAction -- actually, I have two -- that kick in while I'm driving. Both of them are supposed to fire off a text message in reply to text messages from certain people to tell...
  23. K

    Help Ringtones missing after JB update

    Got the JB update yesterday (EDT). So far, the phone works great. the update even helped me solve a nagging problem...OK, by causing a few of its own; but, still. So here's the deal: When my phone is connected to my computer, suddenly the phone uses bizarre tones for rings and notifications. It...
  24. K

    Help Notification Silence

    I'm having a very strange problem with notifications on my Razr Maxx. In the last week or two, notifications have just stopped sounding. I've read posts in a number of fora that discuss total speaker failure; but that's not my problem. Media still sounds through the speaker. Ringtones still...
  25. K

    Help Streaming video?

    Is there something wrong with Moto Droid Razrs and streaming video? Bad enough that I have a wi-fi problem at my local library (see "Loopy wi-fi?"); but one of my local TV stations streams its newscasts and they're supposed to be readable on Android devices. My wife's Samsung Droid Charge...
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