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    Help On screen volume button disappeared from music player !

    Hello The on screen volume button (top right of screen) has disappeared on the stock Android 6.01 music player - it has been replaced by link to Soundalive control. This is on an S5. I assume there is some simple setting I haven't found to restore it ? Advice please. Thanks
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    "Unfortunately CloudAgent has stopped working" error

    Hello I've just started getting this quite often. I have searched for solutions - but all options (except Force Stop) are greyed out so I can't disable the application. Can anyone help ? Thanks
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    Help In-built photo editor ?

    Hi Ever since updating my O2 S2 to Jellybean I can't edit photos after opening them from Gallery. It keeps telling me Photo Editor is not installed and would I like to download it. When I select Yes, nothing happens. Any ideas ? Is this a bug ?
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    Help Google Search widget has become unresponsive !

    Hi Some strange has happened recently. The Google Search widget, which I have positioned at the top of my home screen, doesn't respond to touch anymore. Tap it - nothing happens. Most peculiar. Any ideas ? (OS = Android 4.12) Thanks
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    No birthday reminders after 4.12 update..

    Hi After my 4.12 update the stock calendar has disappeared, and there appears to be no way to set reminder for birthdays in contact list. Why has the calendar gone ? And is there a way to setup birthday reminders without installing another app ? This should be a basic function built...
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    What was hold up with JB for Galaxy S2 nfc phone ?

    Out of interest, what was the technical issue which appeared to delay the release of JB (compared to non-nfc version) ?
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    Bug in JB 4.12 on S2 ?

    Hi I was pleased to finally receive update for my O2 network nfc S2. Howeber the google search widget is playing up. If I put in search term and press magnifying glass icon, the search page comes up but nothing happens. I have to touch another search field e.g. images and then touch web...
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    Help Guide to disabling bloatware ?

    Hi I'm sure there is a thread somewhere listing preloaded apps that can safely be disabled. Can someone point me in the right direction ? Ta
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    Help Battery icon no longer shows charge level !

    Hi My S2 (on ICS) battery level icon has become stuck at max. - it no longer appears to drop with charge level. Is this a known issue ? thanks
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    Help Funny symbol has appeared - can't seem to get rid...

    Hi A symbol has mysteriously appeared at the top of my GF's S3 (see attached screenshot). How can we get rid of this ? thanks
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    Help Non-essential apps to disable ?

    Hi I have ICS 4.03 & want to safely disable some "bloatware" on my S2 (via App Manager). So far I have disabled: Accuweather Daemon Accuweather.com Game Hub Social Hub Yahoo! Finance Are there other I can disable to free up memory etc ? thanks
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    Help Serious camera error problem.

    Hi My GF has a nice new S3. Everytime we try & use the camera we get: Unknown error by ErrorCallback I've tried factory reset but this didn't help. I suspect the phone may need replacing. Any ideas ? thanks
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    Help No BBC embedded video play with S2 / ICS 4.03 ?

    Hi I cannot get this to work - even with latest Adobe Flash Player installed. Keep getting message on BBC website about "incorrect flash Player version". Is there a solution for this issue ? cheers
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    Is my O2 S2 4G compatible ?

    Hi I was reading this today: BBC News - Vodafone and Telefonica team up over 4G Is the S2 3G only or will it utilise 4G (in the UK) ? thanks
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    Future Android updates available OTA ?

    Hi I've just successfully updated from 2.35 to 4.03. Will subsequent updates be available OTA or must I still use Kies ? thanks
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    Help My Calendar vs Google account calendar confusion !!

    Hi Is "My Calendar" the calendar stored locally on the phone e.g. opened by selecting the Calendar app ? How does this sync / relate to my online google account calendar ? Why do all my phone Contact's birthdays shows up in the phone calendar, but not on my online Google calendar, even after...
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    NavFree - can't get sound from headphone jack

    Hi Navfree is great - but I can't get sound to come from headphone jack e.g. for my car stereo. It only comes from phone speaker. Is this a limitation of my Galaxy S2 or the app itself ? thanks
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    Can Navifree maps be installed to sd card on Galaxy S2 ?

    Hi Is this possible ? I've just installed the UK maps & got no option as to where it installed - went straight to phone memory as far as I can see.
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    Help Setting up birthday reminders ?

    Hi Is there an easy way to set up reminders e.g 7 days before, either in Google Contacts/Calendar or on the phone Calendar ? This was straightforward on my old Nokia 5800, but is not intuitive on the S2.
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    Help Does upgrading Android wipe user data / apps ?

    Hi When ICS eventually arrives for my ncf S2 will it wipe installed apps etc. from the phone ? Can I back them up or do I need to download them all again ? thanks
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    Help Navigation data usage rate on S2 ?

    Hi Coming from an unlimited data plan down to a rather tight 100MB per month, I need to be careful about data usage. I'm planning to use the Navigation app tomorrow for a 25 mile drive. What is the approx. data usage rate for Navigation satnav on the S2 ? Can I minimise it e.g just map...
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    Help ICS update - will it wipe settings, apps etc ?

    Hi I'm new to Android. If/when I finally get the update for my O2 S2, will I lose settings, downloaded apps etc. or is the upgrade transparent ? thanks
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    Help Notification light on S2 - surely it's possible ?

    Hi Wouldn't it be possible for Android to allow one of the bottom button lights (Menu or Back) to double as a notification light e.g. missed calls, texts etc. ? I found the gently throbbing light on my Nokia 5800XM quite nice, if you know what I mean ... :)
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    Help Question about data syncing ...

    Hi Should I have "Background data" enabled in the S2 Accounts and sync menu ? What does it do (compared to autosyncing) ? Auto sync is disabled because I like to have some control over apps syncing. Also, if I have "Data network mode" disabled (Phone Options menu, by holding down...
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    Help One way syncing for gmail ?

    Hi I've always been a bit confused by concept of sync'ing - how does one avoid a favoured Contacts list (e.g. phone) being replaced by the other sync'ed entries (gmail account). Is there an easy way to push edited Contacts , Calenders etc. in one direction only ? e.g if I use the phone as...
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