Go Back   Android Forums > Android Carriers > Solavei

New Forums: Nexus Player | Nexus 9
Like Tree3Likes
  • 1 Post By runtmms
  • 1 Post By runtmms
  • 1 Post By runtmms

test: Reply
 
LinkBack Thread Tools
Old March 28th, 2013, 11:27 PM   #1 (permalink)
Senior Member
Thread Author (OP)
 
saptech's Avatar
 
Join Date: Dec 2011
Location: Third Stone from the Sun
Posts: 3,684
 
Device(s): Motorola Moto G, Samsung Stratosphere, Galaxy Tab 2 SE.
Carrier: T-Mobile

Thanks: 612
Thanked 799 Times in 638 Posts
Default Anybody using this service?

Does anybody use this carrier? If so, how is the service and customer service? Are you experiencing drop calls, throttle data etc?

Thnx.

Advertisements
__________________
"I'm gonna put a curse on you and all your kids will be born completely naked" - Jimi Hendrix
saptech is offline  
Reply With Quote
sponsored links
Old March 29th, 2013, 11:35 AM   #2 (permalink)
Member
 
Join Date: Jan 2013
Location: Denver
Posts: 164
 
Device(s): Nexus 4
Carrier: Solavei - ask me via pm!

Thanks: 13
Thanked 32 Times in 25 Posts
Default Re: Anybody using this service?

Quote:
Originally Posted by saptech View Post
Does anybody use this carrier? If so, how is the service and customer service? Are you experiencing drop calls, throttle data etc?

Thnx.
My husband and I both switched in January. We came from Sprint. My call quality has improved - but this is obviously going to be very dependant on where you are located. It is worth checking coverage maps because no service means no service. I have dropped a call on I-70, but when I checked the coverage it turns out I was driving through a small pocket of no service. I also know there have been service disruptions due to T-Mobile upgrading their network - but that impacts everyone on T-Mobile's network, and after a couple days of spotty service, people generally report an overall improvement.

Customer service is as interesting question. My experience has been very good - but I know other people have had problems. They use a third party call center, and I know there were major problems initially, and they changed who handled those calls. Personally, I would never call. They do have customer service forums that actual Solavei employees are active in. I've gotten questions answered in a timely manner there. The biggest surprise to me is twice now I've gotten a followup phone call in response to my forum posts. I've never experienced customer service like that before. I'm very impressed, but I'm probably an outlier on the positive side.

The official data policy is first 4GB unthrottled. I've never come close to that.

If you have any other questions, ask away.
saptech likes this.
runtmms is offline  
Reply With Quote
The Following User Says Thank You to runtmms For This Useful Post:
saptech (March 29th, 2013)
Old March 29th, 2013, 03:40 PM   #3 (permalink)
Senior Member
Thread Author (OP)
 
saptech's Avatar
 
Join Date: Dec 2011
Location: Third Stone from the Sun
Posts: 3,684
 
Device(s): Motorola Moto G, Samsung Stratosphere, Galaxy Tab 2 SE.
Carrier: T-Mobile

Thanks: 612
Thanked 799 Times in 638 Posts
Default

Thanks. I've been seeing ads around the net and just wondered how good are their setup. I have looked at the coverage area and I'm in St. Louis area, so it does look like I would be okay for the most part.

I'll ask again if I think of anything else.
saptech is offline  
Reply With Quote
Old April 5th, 2013, 02:38 PM   #4 (permalink)
Junior Member
 
Join Date: Feb 2012
Posts: 23
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 0 Times in 0 Posts
Default

what kind of phones can you bring over to solavei?
mgr52 is offline  
Reply With Quote
Old April 5th, 2013, 02:59 PM   #5 (permalink)
Member
 
Join Date: Jan 2013
Location: Denver
Posts: 164
 
Device(s): Nexus 4
Carrier: Solavei - ask me via pm!

Thanks: 13
Thanked 32 Times in 25 Posts
Default

Quote:
Originally Posted by mgr52 View Post
what kind of phones can you bring over to solavei?
You can bring any unlocked GSM phone that would work on T-Mobile. The Nexus 4 is a great fit. Any unlocked T-Mobile phone would work. It gets a little bit confusing when you look at AT&T phones - because of the different frequencies used. Some will work great, some will be stuck with 2g data. In an effort to be more friendly to those AT&T phones (read iPhone) T-Mobile has been refarming areas to support the 1900mhz band. If you're in a refarmed area then unlocked AT&T phones should be fine.

There's a detailed thread here about T-Mobile phone compatibility.
How to tell if a phone will work on T-Mobile


What phone are you thinking about? Is it one you already own?

If you don't have a phone Solavei does have a phone seller partner. I don't have any experience with them (I got my Nexus 4 directly from Google) but it should give you an idea of some of the available phones that would work.

www.gsmnation.com/solavei

BTW I love my Nexus 4, and definitely recommend it.
runtmms is offline  
Last edited by runtmms; April 5th, 2013 at 03:02 PM.
Reply With Quote
Old April 5th, 2013, 06:27 PM   #6 (permalink)
Junior Member
 
Join Date: Feb 2012
Posts: 23
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 0 Times in 0 Posts
Default

thanks for the info!

I have virgin mobile but need a new phone so I am looking at what is out there. I like that you can bring any gsm phone from tmobile on. It would mean when I need a new phone it will cost less usually.

I would like a phone with 4g and ICS, other than that I am not too picky. I hear really good things about the Nexus 4 but I like having that expandable SD slot
mgr52 is offline  
Reply With Quote
Old April 6th, 2013, 12:00 AM   #7 (permalink)
Member
 
Join Date: Jan 2013
Location: Denver
Posts: 164
 
Device(s): Nexus 4
Carrier: Solavei - ask me via pm!

Thanks: 13
Thanked 32 Times in 25 Posts
Default

I thought no SD card on the Nexus 4 would bother me, but it doesn't. It's probably good for me because I'm more selective about what I download, and I delete stuff I don't use. If I had more storage I'd be lazy about it.

Let me know if you have any other Solavei questions.
saptech likes this.
runtmms is offline  
Reply With Quote
Old April 6th, 2013, 07:52 AM   #8 (permalink)
Senior Member
Thread Author (OP)
 
saptech's Avatar
 
Join Date: Dec 2011
Location: Third Stone from the Sun
Posts: 3,684
 
Device(s): Motorola Moto G, Samsung Stratosphere, Galaxy Tab 2 SE.
Carrier: T-Mobile

Thanks: 612
Thanked 799 Times in 638 Posts
Default

Isn't the LG Optimus L9 compatible with Solavei also? It can be bought at Walmart for $199. I'm thinking of maybe getting it if I can't get the Nexus 4 or 5 in December.

If my money improves before December I may get one of the phones before my contract is up, but will dump VZW once it ends. I could use it with wifi and VOIP (GV) until then.
saptech is offline  
Reply With Quote
Old April 6th, 2013, 09:57 AM   #9 (permalink)
Member
 
Join Date: Jan 2013
Location: Denver
Posts: 164
 
Device(s): Nexus 4
Carrier: Solavei - ask me via pm!

Thanks: 13
Thanked 32 Times in 25 Posts
Default

Quote:
Originally Posted by saptech View Post
Isn't the LG Optimus L9 compatible with Solavei also? It can be bought at Walmart for $199. I'm thinking of maybe getting it if I can't get the Nexus 4 or 5 in December.
Yes, the LG Optimus L9 would work.
saptech likes this.
runtmms is offline  
Reply With Quote
The Following User Says Thank You to runtmms For This Useful Post:
saptech (April 6th, 2013)
Old November 29th, 2013, 10:20 PM   #10 (permalink)
Senior Member
Thread Author (OP)
 
saptech's Avatar
 
Join Date: Dec 2011
Location: Third Stone from the Sun
Posts: 3,684
 
Device(s): Motorola Moto G, Samsung Stratosphere, Galaxy Tab 2 SE.
Carrier: T-Mobile

Thanks: 612
Thanked 799 Times in 638 Posts
Default

It's been along time since I posted in here. Now that Motorola is coming out with their new Moto G phone, I'm seriously thinking about getting one. It doesn't offer LTE or 4G, so would it still work just as good as with T-mobile? Since it's not in the States yet, I don't know how good it will work with tmo either!

Any thoughts?
saptech is offline  
Reply With Quote
sponsored links
Old November 30th, 2013, 11:26 AM   #11 (permalink)
Senior Member
 
Join Date: Mar 2011
Location: Jax Fl
Posts: 4,183
 
Device(s): LG Nexus 4, HTC EVO 4G Sold, LG Esteem Wifes, Samsung Galaxy Prevail, Samsung Nexus S 4G, LG Optimus
Carrier: Not Provided

Thanks: 391
Thanked 1,457 Times in 1,005 Posts
Default

I do not know if this carrier is offering LTE yet but unless you use specific features that they offer, such as conditional call forwarding or use the pay you back plan straight talk for $45 has LTE and works well.
new optimus is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Carriers > Solavei
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:05 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.