Go Back   Android Forums > Android Phones > Sony Ericsson Xperia Arc S

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old July 12th, 2012, 03:41 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jul 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Cannot connect to the internet

I got my first ever smart phone a couple of days ago so should start by saying that I know next to nothing about operating them!!

To begin with I was fine, but then this evening I suddenly seem to have lost the ability to connect to the internet.

I'm not sure what information I need to give that will help solve the problem. In settings, WiFi, it says I am connected to my home WiFi service. The signal strength icon at the top of the screen is fluctuating between 2-3 bars.

I don't know how the phone connects when I am out of my home and I'm not sure where I need to look to identify the problem.

If anyone could direct to me what I should be looking at I would be very grateful.

Nicole

njg1225 is offline  
Reply With Quote
sponsored links
Old July 12th, 2012, 08:13 PM   #2 (permalink)
Senior Member
 
Sam-SonyXperia's Avatar
 
Join Date: Jun 2011
Posts: 1,042
 
Device(s):
Carrier: Not Provided

Thanks: 23
Thanked 150 Times in 138 Posts
Default

Hi Nicole, congratulations on your first smart phone .

Does this problem of no internet connection occur only when you are away from the Wi-Fi connection?
Sam-SonyXperia is offline  
Reply With Quote
Old July 12th, 2012, 08:19 PM   #3 (permalink)
Resident Slide Rule Guru
 
OverByter's Avatar
 
Join Date: Dec 2010
Location: CT, USA
Gender: Male
Posts: 3,998
 
Device(s): HTC Evo V 4G,Triumph CM7 TG=Reloaded, Intercept UD6, HTC Wildfire S HBOOT Unlocked w/s-off
Carrier: Virgin Mobile

Thanks: 403
Thanked 918 Times in 656 Posts
Send a message via Skype™ to OverByter
Default

Turn off your Wifi on the phone and then reconnect and see if that resolves the issue.
OverByter is offline  
Reply With Quote
Old July 13th, 2012, 12:57 PM   #4 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jul 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi.

No, the problem was ocurring both when I was in range and out of range of my home wifi.

After posting my original message i continued playing around with the phone and managed to 'solve' the problem by switching everything off, and then back on again. There were a few worrying moments after switching on when all my photos seemed to have disappeared!! but everything just seemed to sort itself out after a few minutes.

I still don't really understand what the problem was, or how it got solved but at least it seems to be working again now.

Thank you for taking time to reply.
njg1225 is offline  
Reply With Quote
Reply

Sony Ericsson Xperia Arc S
Current Rating:
Rate this Phone:

Sony Ericsson announced the Xperia Arc S on August 31st, 2011 as a 1.4GHz upgrade to the original. Other than that and thef act that it has a "reality display", not much is known about the new version. ... Read More



Go Back   Android Forums > Android Phones > Sony Ericsson Xperia Arc S
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 02:18 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.