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Old April 13th, 2012, 04:11 AM   #1 (permalink)
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Default Xperia Arc memory card mounting issue

Hi guys, it's my first post on here and just looking for some advice from people who may have had the same problem.

My Arc has all of a sudden stopped recognising my memory card, and simply states "SD Card unmounted or not present". I've tried going into "Settings>Storage>Mount SD card", but that option is greyed out so I can't select that.

I've tried several memory cards in the phone and all have the same problem, so it's obviously a problem with the phone's card reader.

I've done a full reset and it didn't make any difference. I've also contacted my service provider in the UK (Orange) and they've told me that the phone is out of their warranty period so there's nothing they can do without charging me 179.99.

If anyone could help out that would be great.

Many thanks

Josh

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Old April 16th, 2012, 08:10 PM   #2 (permalink)
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It does sound like the card reader unfortunately, however it would be worth ruling out a software issue by running a software update:

Update service - Sony Smartphones (Global UK English)
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Old May 22nd, 2012, 10:51 PM   #3 (permalink)
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Default Same problem here with an Xperia Ray

Josh,

Quote:
Originally Posted by Kneller View Post
My Arc has all of a sudden stopped recognising my memory card, and simply states "SD Card unmounted or not present". I've tried going into "Settings>Storage>Mount SD card", but that option is greyed out so I can't select that.

I've tried several memory cards in the phone and all have the same problem, so it's obviously a problem with the phone's card reader.
I am having exactly the same problem, although mine is an Xperia Ray.

Did you have any luck solving your problem?

It seems that sony phone have issues with card readers...

My phone is not under warranty either, so I am thinking of just buying another Ray as it is not too expensive and to get my fixed it would be almost the same price, not to mention the bother to send it away to be fixed.

Cheers
Luis
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Old May 23rd, 2012, 09:07 PM   #4 (permalink)
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nmqpifo, have you tried to run an update as I recommend above?
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Old June 1st, 2012, 04:57 AM   #5 (permalink)
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Whilst the Orange warranty may have expired, I seem to remember that Xperia Arc shipped with a 2 year Sony warranty. Contact them directly
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The Sony Ericsson Xperia Arc is the latest in Sony Ericsson's Android lineup. This flagship device brings premium performance and quality to the Xperia range. With its Bravia Engine-enabled 4-inch display and Sony's high quality Exmor camer... Read More



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