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Old November 24th, 2011, 05:42 AM   #1 (permalink)
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Mad Xperia mini pro sk17i flickering screen

I have have a new xperia mini pro sk17i phone and updated to the latest firmware Nov 2011. However the screen flickers, or the brightness changes up and down.

I know from previous reading that it has to do with the light sensor on the front because if you cover it up the problem goes away, but that is not the point the software of the phone is changing the brightness, there is no setting to disable auto brightness only to set your own brightness at what ever level you are comfortable with. Why have this setting if the internal software messes it all up, seems ridiculous to me.

Does anyone else suffer from this problem as my wife has the phone with the same problem and is there a fix possible?


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Old November 24th, 2011, 09:50 AM   #2 (permalink)
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Hiya,Yes my phone does this too, I wasnt sure if there was something wrong with it. I have not found a way to stop it though sorry. Just thought I would mention it happens on mine too.
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Old November 24th, 2011, 04:07 PM   #3 (permalink)
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I have emailed UK Sony support to get an official response from them.

Hopefully the icecream sandwich update when it comes out will solve this problem if enough people contact them to let them know of the problem, as it is something that could be easily sorted by a software fix. Will let you know when I get a reply.
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Old November 25th, 2011, 03:46 AM   #4 (permalink)
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I got a reply regarding flickering screen from sony uk support.

Dear Daman,

Thank you for contacting the Sony Ericsson support centre.

We are sorry to hear of the issues you are experiencing with the diplay flickering on your Sony Ericsson Xperia mini pro.

We can confirm that this issue is not a know inherent problem with the Sony Ericsson Xperia mini pro.

We would first suggest that you try to perform a repair of the software using PC Companion. If the issue is related to a problem with your software this will be repaired and your handset will work as intended. To do this, you will need to install PC Companion from the Sony Ericsson website. Please follow the steps below to do this:

1. Go to Sony Ericsson - Sony Ericsson
2. Select your region
3. Go to Support
4. Click on the ‘Downloads’ tab
5. Select ‘Read more and download’ below PC Companion
6. Download now

To then perform a repair on your handsets software, please follow the steps below:

1. Open PC Companion
2. Start 'Support Zone'
3. Select Software Updates
4. Click on Repair

Please ensure your handset is not connected to your PC when performing the above as you will be instructed to connect your handset once you have followed the above steps. Your handset must also remain powered off at all times.

Please note it may be the case that user data is lost during this upgrade. We therefore recommend backing up any data to your SIM card, Memory Stick, or PC before upgrading.

In the event that the Software Update fails to resolve the problem then you will need to send your Sony Ericsson handset to our service location to be examined by our authorised service engineers. The turnaround time for this process is currently on average 5-7 working days, from when the repair centre receives the handset. We offer apologies for any inconvenience this may cause.

Please click the provided link below to book your Sony Ericsson handset in for repair. This link will be valid until 12pm the following day, after the allotted time period we will need to provide you with a new link.

http://extranet.sbe-ltd.co.uk/CALLCENTER-SE/customer-booking.php?session_id=5D729421-20E8-A7FD-E685-7F3ECA1628AB

Once the booking process has been complete you will be sent an email confirming all details and provided with a freepost address to our service location. Please ensure that the correct IMEI is taken down to allow us to provide accurate updates. The IMEI number can be located on the underside of the handset where the battery is inserted; this will begin with 35 or 01 and be 15 digits in length.

Place your handset in a Jiffy bag and send it via your Post Office obtaining a Proof of Postage receipt. Please ensure you do not send your SIM card and battery cover in with your Sony Ericsson handset. We would suggest you only send in accessories such as your memory stick, charger and battery if they could be related to the fault.

Please send a copy of your proof of purchase along with the handset in the Jiffy bag, if you do not have a copy of your proof of purchase we will endeavour to validate the handset warranty. Should we not be able to do this we will contact you to supply further information regarding the Proof of Purchase.

Please note that if the damage is not covered by the Sony Ericsson Limited Warranty, there is a fee of £10.00 to have your product returned should you not accept the estimated costs for repair.

For more information on your Sony Ericsson Limited Warranty please consult your User Guide or visit Marketingurlportal - Sony Ericsson.

For further information on Sony Ericsson products, services and support please visit Sony Ericsson - Sony Ericsson.

Should you require any further assistance then please do not hesitate to respond to this email or call our customer support on 08705 237 237.

Kind Regards,

Martin Webb
Sony Ericsson UK Customer Services
You can now follow us on Facebook, Twitter and Youtube using the following links:

Sonyericssonhandsets's Channel - YouTube
Sony Ericsson UK | Facebook
Sony Ericsson (@sonyericsson) on Twitter

Seems strange that two new phones would have the same problem
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Old May 11th, 2012, 08:03 AM   #5 (permalink)
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Download free Power widget On play store and add it to your home screen. It will ask you the controls you want and add in One of the positions brighteness toggle. Then flick down to the end and TAP save. Tap the sun in the widget until its in the desired brighteness and its without an A in the middle of the it. Hope it solves your problems
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Sony Ericsson Xperia Mini Pro
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Like the Sony Ericsson Xperia Mini, the Xperia Mini Pro offers a ton of great features that compare to today's top smartphones but keeps it in a nice, small package. It even offers something its Mini brother doesn't - a full slideout QWERTY... Read More

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